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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How Do Air Purifiers Remove Mold Spores?

3/4/2019 (Permalink)

Mold Remediation How Do Air Purifiers Remove Mold Spores? If mold is already a problem at a residence in Sandy Springs, GA, contact a mold remediation company.

A variety of air filtration systems can reduce the presence of mold spores in interior air. Though purification systems work in different ways, they each have features that are helpful for preventing mold growth at a residence in Sandy Springs, GA.

Filter Type

Fungus spores range in size from as small as 3 microns to as large as 100 microns. High-Efficiency Particulate Air filters are the most effective, and have several requirements:

  • Remove 99.97 percent of airborne particles
  • Filter particles down to 0.3 microns
  • Labeled "True HEPA" and not "HEPA Type"

As most spores are larger than 2 microns, you may be able to save money by purchasing a HEPA Type filter. These filtration units will not eliminate smaller contaminants.

Room Size

When choosing a purification system, it is also important to factor in the square footage of the space in which you want to filter air. Here are a few guidelines for selecting an air filtration system:

  •  Small room purifiers filter air in spaces up to   about 300 square feet
  •  Medium-to-large room purifiers filter air in   spaces ranging from about 300 to 600   square  feet
  •  Large to extra-large room purifiers filter air   in  spaces up to or over 1,000 square feet

It may be necessary to purchase more than one purifier to use throughout a home. You may also periodically relocate a unit for more thorough filtration results.

Operation and Maintenance

Check to see whether the purifier you are considering contains additional systems. Some units feature antimicrobial treatments or methods for breaking down particles. You should also determine whether a filter can be cleaned and reused or will need to be replaced.

All of these factors impact the ability of an air purifier to filter mold spores. The right air filtration system can improve air quality and limit mold growth. If mold is already a problem at a residence in Sandy Springs, GA, contact a mold remediation company.

Looking to Get Involved in a Disaster Recovery Business? SERVPRO Is the Ideal Choice

2/18/2019 (Permalink)

Why SERVPRO Looking to Get Involved in a Disaster Recovery Business? SERVPRO Is the Ideal Choice Build your business with a SERVPRO franchise.

Are you an entrepreneurial-minded person? Are you itching to start a business or franchise in an existing company? A SERVPRO franchise could be the opportunity of a lifetime. There’s a lot to like about this disaster restoration company from a customer standpoint, but it’s also a prime pick from a business perspective. You can join up with a local franchise in Sandy Springs,GA, and get on the path to a satisfying venture with a top-notch organization.

Enviable Qualities

When you’re seeking first-rate service from a disaster relief company, SERVPRO has what it takes: fast response, qualified professionals, excellent customer service, experienced, skilled technicians and more. As a business owner, you would join a team you can trust. It has the following characteristics:

  • Locally owned
  • Honest and full of integrity
  • Communicates effectively
  • Professional

National Footprint, Local Presence

SERVPRO is a nationwide, certified disaster restoration and cleanup company that strives to assist client recover from major catastrophes. Though the company operates throughout the country, it also has a local office to meet the needs of local residents who face the most dire circumstances.

Honesty is Key

Like any good organization, a SERVOPRO franchise operates like its parent company and delivers honest, trustworthy service to clients. You can be a part of a team that oversees the inspection, evaluation, tear-out, cleanup, restoration, and replacement of homes where disastrous fires and flood wreaked havoc. SERVPRO believes is giving people accurate, truthful information and estimates at every step in a project.

Communicates Well

Not only does SERVPRO communicate effectively with clients, but local franchises also have the support of the home office. As a franchise owner, you know you can also turn to corporate leaders for help.


In every interaction with clients and fellow SERVPRO representatives, you can expect professional conduct. This will manifest itself through hard work, reputation, and appearance.

Build your business with a SERVPRO franchise. You’ll work alongside some of the most respected colleagues in the emergency cleanup industry.

Use the Right Services to Overcome Flood Damage in Your Atlanta Area Home

2/18/2019 (Permalink)

Storm Damage Use the Right Services to Overcome Flood Damage in Your Atlanta Area Home SERVPRO can help you with any stage of flooding from prevention to remediation

Professional Technicians Quickly Remove Standing Water From Your Property

Water damage in your home can be especially brutal, causing many different issues and leading to a variety of hidden damages. However, you hold all of the cards, take the proper steps to help prevent these problems from developing into something you simply cannot afford and help us help you get things under control quicker during an emergency. 

 Start by contacting your insurance company to ensure that you have the proper coverage for common issues that plague the Atlanta area. You can prevent flood damage, or instances concerning fire, water, or mold in your home by contacting a quality restoration company for help. So, that is what you should do next. Make it a priority to develop a relationship with them, before an emergency occurs on your property. 
A company, like SERVPRO, offers a variety of services to help prevent flooding in your home. Everything from a full inspection of your property to help identify common problems, to the installation of additional drainage, backflow valves, or submersible pumps for use during an emergency. Our technicians can help you prepare. Something as simple as providing your home with the proper grading in your yard can save you from damages that would otherwise occur on your property. 
SERVPRO has done all of the research and planning for you. We have a preparedness app available online to get things started and make ourselves available 24-7, 365 days a year. Without question, our technicians, answer your call and respond to any emergency situation you may be facing. We even assist you with filling out any paperwork required for your insurance claim and ensure that your entire restoration process is as stress-free as possible. 
SERVPRO technicians are expertly trained, have access to quality, industrial-grade equipment for water location and extraction. While also having the ability to perform quick drying services using air moving equipment and dehumidifiers to help prevent additional damages from forming, including pesky mold damages that happen rather quickly if not attended to right away. 
Our team provides you with a full-service solution to problems that occur on your property. We help you handle the entire event, from start to finish and return your home to a quality preloss condition in the quickest and most efficient way possible. Often exceeding expectations of customers just like you and saving a variety of contents and personal items you thought lost. 
SERVPRO of North Atlanta / Buckhead stands ready to assist you, contact us today. (404) 261-2925

Mold Damage Remediation and Restoration in Atlanta

2/18/2019 (Permalink)

Mold Remediation Mold Damage Remediation and Restoration in Atlanta Finding hidden mold is our specialty. Call SERVPRO so we can investigate the damage or smell on your property.

Each Surface Type Warrants a Different Approach When it Comes to Mold

Mold can go undetected for days, weeks or even months, depending on where it is hiding. While small amounts of mold spores are everywhere and pose no threat, a large colony can destroy building materials and pose a health threat. 

Restoring property from the effects of mold damage in Atlanta homes requires trained professionals. Every SERVPRO office maintains a crew that is trained to identify mold infestations and determines the best method available to remove or clean it off surfaces. 

We determine the method used to remove mold depending on the type of surface the mold is on. It is simpler to clean nonporous materials. These surfaces include glass, metal, certain kinds of plastics, marble, and smooth stone. We remove dry mold by vacuuming the surfaces with special HEPA filters that catch even a single mold spore. Wet mold is wiped off with a cloth dampened with water. If the mold is growing in a layer of soil, our team members use a detergent solution.

Porous materials with visible mold growth often should be removed from the home and disposed of according to state regulations. These materials include carpets, carpet pads, drywall, and insulation. Technicians can clean fabrics such as upholstery, drapes, and curtains using foam, spray, or immersion techniques depending on the thickness of the mold and the colors used. Before starting with those methods, crew members vacuum the items to remove loose mold fragments. If needed, they agitate the materials to loosen more mold and then vacuum them again. 

Semiporous materials require methods not usable on porous or even nonporous surfaces. The surfaces (wood and concrete) may require sanding, wire brushing, and other abrasive methods. The cleaners we use on these surfaces have abrasive agents mixed in to be certain the agent gets into and agitates cracks and grooves that non-abrasive agents miss. If exposed to mold for too long, the structural integrity of the wood might be compromised by rot. 

Restoring your home after a mold infestation is a long process. SERVPRO of North Atlanta / Buckhead is here to help you through every step. If you need our services or simply want to schedule an inspection to ally concerns, call us at (404) 261-2925. 

6 Hurricane Preparation Tips for Businesses

2/12/2019 (Permalink)

Storm Damage 6 Hurricane Preparation Tips for Businesses Keep your trees trimmed to avoid infrastructure damage

Hurricane Preparation Tips

For six months each year, businesses in and near coastal communities, such as Vinings, GA, are vulnerable to hurricane damage. Unlike other severe storms, hurricanes rarely occur unexpectedly. As a result, business owners usually have ample time to safeguard their property. Following six key measures can help every commercial organization prepare for these potentially devastating storms.

1. Shield Windows

During a hurricane, high winds can send debris flying, leaving glass doors and windows vulnerable to shattering. For this reason, it’s imperative that you shield these structures with plywood or shutters.

2. Trim Trees

Tree limbs near your building can also damage infrastructure. To alleviate this concern, you should keep landscaping neatly trimmed and routinely remove dead branches.

3. Raise Important Equipment

Significant rainfall can cause flooding. To prepare for this possibility and avert catastrophic water damage, you should elevate essential equipment, such as vital components of your HVAC system.

4. Erect Sandbag Barricade

Flooding can be an extremely destructive form of hurricane damage for numerous reasons. In addition to damaging equipment, severe water inundation can also saturate carpets, drywall, and insulation, increasing the risk of mold contamination. To minimize these risks and help divert water away from your building, you can erect a sandbag barricade.

5. Protect Electronic Equipment

Protecting computers, printers, and other electronic equipment may also be a priority. To shield these devices from water damage, you should turn them off, unplug every cord and wire and then wrap the unit in plastic.

6. Backup Important Documents

Important documents may not survive the storm. Because of this risk, you should safely store backup copies of employee files, legal documents and financial records offsite. You can also attempt to salvage onsite documents by placing them inside waterproof containers.

Reduce the Risk of a House Fire With These 4 Candle Alternatives

2/7/2019 (Permalink)

Fire Damage Reduce the Risk of a House Fire With These 4 Candle Alternatives An essential oil diffuser will provide great health and therapeutic benefits

Check Out These Four Candle Alternatives!

Although candles smell wonderful and look lovely when lit in your home in Atlanta, GA, they pose a serious fire hazard to your home. This is especially true when they are used in unattended rooms, you forget to blow them out before leaving, or you choose to let them burn while you sleep. Luckily, there are many other great ways to keep your home smelling great all year long that won’t run the risk of needing to call in a fire restoration team. Check out these four candle alternatives that are a much safer choice!

1. Wax Warmers

For the same traditional smell of a candle without the candle fire, opt for a wax warmer! These warmers use a lightbulb rather than an open flame to heat up wax. Some designs feature a lamp that you simply place a regular candle under or a dish over a lightbulb where you place several wax cubes of your choice.

2. Essential Oil Diffuser

While most candle alternatives only give out a great smell, an essential oil diffuser will emit a scent of your choice while providing great health and therapeutic benefits as well. Diffusers use water mixed with a small amount of oil to release scented vapor into the air.

3. Battery-Powered Candle

Flameless, battery-powered candles almost feel like cheating since they look and smell just like the real thing! They include a warming base with scented wax and some even flicker like a real candle would.

4. Potpourri

Potpourri is a classic home scent option that doesn’t require any kind of heating or flame to smell great. Using a mixture of various dried petals, spices, and other fragrant plants, potpourri is fragrant just on its own. Plus, they’re often made of all natural materials! Placed in a decorative bowl or holder, potpourri adds decoration to your home as well.

Get your house smelling great while staying safe with these four great candle alternatives. You’ll never need to stress about forgetting to blow out the candle again!

Free Guide: 10 Things to focus on when dealing with a Water Damage Loss

2/6/2019 (Permalink)

Experiencing a water loss can be a traumatic time for you or your business. In Atlanta, Georgia, we experience all types of water damage situations. We wanted to put together a free guide of 10 things that walks you through the process of what to focus on if you have a water loss in your home or business. 

1. Assess the situation: It is critical to look over the situation and see exactly what you are dealing with. It is critical to make sure that you take plenty of photographs of the damage and make sure that the source of what caused the damage is well documented. It is extremely important to make sure you do not walk or enter the water if the power is still on in the home or business. At this time it is proper to check with your insurance company to see what type of coverage you have.

2. Check was is wet throughout the damaged area: Through the use of moisture meters and other devices, you can begin to see what is wet and not wet. It is critical that you map out the damage and affected area. This can be an important part of the documentation process. 

3. Begin the water extraction process: The first step after the documentation has begun, is to get the water removed as soon as possible. If the water sits for too long it can begin to create secondary damages. Water can be removed by using portable or truck mount extractors. Portables will take more time, and the truck mounts are much faster and efficient. 

4. Begin to remove damaged materials that can not be dried and ventilate enclosed areas: Once all of the water has been extracted, certain flood cuts and other vent holes might be necessary. This is to allow air flow in closed off spaces. If no ventilation is allowed, secondary damage can occur inside the walls. Many times if you are dealing with sewage water, more flood cuts will be necessary. Try to take as many before and after photos as well. 

5. Start to place air movers and dehumidifiers throughout the home or facility: The proper amount of equipment is critical when drying out a structure. It is important to make sure that all of the guidelines of the IICRC are followed to insure proper drying times. Be sure to continue to take plenty of photographs of the equipment in place on the job. 

6. Monitor the drying process daily: Every 24 hours it is critical to make sure that you are checking the facility to make sure that it is drying. Sometimes there might be a delay in the drying process due to the source of the damage not being corrected. If so it will need to be corrected so proper drying can occur. Be sure to document the drying data each day for accurate records. 

7. Remove Equipment: Once the home or building is dry, all of the equipment can be removed. It is important to make sure the right cleaning products are used to clean up the affected area. This will keep other secondary issues from happening as well. 

8. Document with more photos: After the job is complete, be sure to document with more photos. This will keep accurate records for your insurance company from start to finish. You can never take too many photos when dealing with a water loss. 

9. Begin the reconstruction process: Once everything is dry, you can begin to put the pieces back together. In some cases you might have to hire a contractor to do specific tasked like repair damaged drywall from the water. Be sure to continue to document any and all work on your home or business. 

10. Keep complete records on file: After the entire job is complete, be sure to keep all of your records on backup. This can be valuable in case of any secondary damages in the future. 

SERVPRO of North Atlanta/ Buckhead can handle any water damage job from start to finish. It is critical to make sure you understand the in's and out's of each step mentioned above. SERVPRO has the team and equipment to handle any size job and make sure that it is properly documented along the way. If you have any questions, or need emergency services you can call SERVPRO, 24/7 at (404) 261-2925.

Mold in Your Home: Identifying Problems Before a Disaster

1/24/2019 (Permalink)

Mold Remediation Mold in Your Home: Identifying Problems Before a Disaster Leaking utility sink in a Atlanta, GA garage.

How To Identifying A Mold Problems At Home

While high humidity is a contributing factor in most instances of mold growth, fungus thrives on moisture, period. Therefore, even with dehumidifiers, a leak in your wall cavities can lead to mold development. It is true that you can prevent the development of mold colonies, but the idea that you can eliminate every mold spore is a myth. Mold spores are present everywhere, and despite your best efforts, they will find their way into your home. The best you can do is identify potential problems before they become large-scale disasters.

1. Minimize Moisture Buildup

Since mold loves moisture, it is necessary to prevent as much moisture buildup as possible. Invest in dehumidifiers and proper ventilation for areas where it is needed. Your basement and attic are likely target areas, but don’t forget about your kitchen, bathroom and laundry room.

2. Pay Attention to Changing Smells

Mold growth produces a very distinctive smell. It is typically musty, and it is often accompanied by a heaviness, or dampness, in the air. If you notice an odor like this that does not dissipate, then you may have a mold problem that requires an inspection.

3. Maintain Property Maintenance Schedules

Water damage is one of the leading causes of mold development. Therefore, it is essential to keep up with plumbing maintenance. Additionally, you can inspect your doors, windows and roofline to ensure that the areas are all sealed correctly and that no moisture is seeping in from the outside of your home.

4. Resolve Issues Immediately

If you come across water leaks, roof damage or mold, a mold remediation specialist in the Atlanta,GA , area can help. They can offer immediate assistance, which is essential because mold spreads quickly, beginning to grow in as little as 12 to 48 hours and colonizing within 12 days.

Mold growth can lead to expensive repairs. Avoiding major disasters is the best way to avoid costs, which is where due diligence comes into play. If you minimize moisture, focus on odors and maintain proper maintenance schedules, then you can prevent most cases of mold development.

5 Ways Water Damage Can Hurt You and Your Home

1/16/2019 (Permalink)

Water Damage 5 Ways Water Damage Can Hurt You and Your Home Broken pipe caused flooding in a Vinings, GA home

Five Ways Water Damage Can Hurt You and Your Home

When you hear about a neighbor in Vinings,GA, that had a pipe burst or washing machine overflow, you may shake your head and imagine cleaning up the water with dozens of towels and a wet/dry vacuum. What you probably did not think about is all the other problems that a simple water line break can cause. Here are five ways water damage can hurt you and your home:

1. Voracious Molds

One of the most problematic issues that flooding water can bring about is mold. Since mold spores are everywhere in the air, it is easy to see that mold can quickly grow once water is introduced to a floor or wall. Mold can be a voracious eater of almost everything it lands on, and it can quickly weaken your home’s structural integrity if left unchecked.

2. Damaged Floors

Water may spread around on flooring from a pipe burst, but it doesn’t stay on top. Instead, it can seep into any cracks and crevices of your home’s wood, linoleum, and tile. Once there, the integrity of your floor has probably been compromised. Calling in a water restoration team for an assessment may be your best line of defense.

3. Spongy Walls

Floodwaters from a broken pipe can soak into the walls of your home in minutes. Once inside the walls, the sheetrock, insulation, and wood are prime targets for mold, bugs, and swelling. Water can also weaken the ability of the walls to stand once they become spongy with water, and they often must be replaced with a new product at least a foot above the water line.

4. Broken Electronics

Electronic game systems, televisions, and fans are only a few of the many electronics that can be damaged by flood waters. Although many people often assume the water is clean, that is simply not the case. Once the water hits the ground, it is considered contaminated with household particles. If the particles collect inside the electronic unit, it could become damaged.

A pipe burst can hurt you and your home. It is often best to seek professional help as quickly as possible to remedy the situation.

Smoke Damage Restoration

1/9/2019 (Permalink)

Commercial Smoke Damage Restoration Smoke damage on an Atlanta, GA building

How to Identify and Initiate a Smoke Cleaning Process

While structural damage is the most obvious and dangerous damage from a fire, other forms of damage can have a lasting impact on your business in Atlanta,GA. Read on to learn how to identify and initiate a smoke cleaning process to protect your assets.

1. Safety Steps

Most commercial buildings of sufficient size will require a fire suppression system such as a water sprinkler. On the whole, these preventative measures protect your property, but they can result in some side effects from flooding or water retention in the walls and flooring. Do not attempt to wade through any significant amount of standing water, especially if electrical systems are submerged. If flood water has seeped into drywall, it may be necessary to replace it, since these materials can harbor mold and bacteria.

2. Ventilation and Inspection

Smoke particles and other contaminants will linger in the air and HVAC systems for a long period of time after the initial fire. Do not attempt to enter any affected area without both sufficient airflow and ventilation of the rooms with smoke damage, as well as personal protection such as a respirator. Before smoke cleaning can begin, most electrical systems should be shut off and inspected for corrosive residues that can degrade them.

3. Inventory and Documents

As you wait for an insurance adjuster to inspect your site and validate your claim, make an inventory of everything affected by smoke or fire. This will expedite the collection process. Any physical documents that have been adversely affected by smoke odor or other problems resulting from the fire should be quarantined. A qualified fire restoration service can assist with various processes such as dehumidification and vacuum freeze drying, returning your paper and other sensitive materials back to their original state.

Don’t allow a fire incident to take your business down for an indeterminate period of time. Implement and review a fire protection plan that includes smoke cleaning steps to minimize the negative impact to your company.

4 Ways To Minimize the Risk of Dishwasher Leaks

12/31/2018 (Permalink)

Water Damage 4 Ways To Minimize the Risk of Dishwasher Leaks Water damage due to dishwasher in an Atlanta, GA room

4 Ways To Minimize the Risk of Dishwasher Leaks

Dishwashers are extremely convenient kitchen appliances that many busy households in Atlanta, GA, may use frequently. However, if not properly installed or maintained, these machines can cause significant water damage. To help minimize the risk of a leaking dishwasher and reduce the need for extensive flood cleanup and restoration, you should employ the following four strategies.

1. Ensure Proper Installation

In order to operate efficiently, a dishwasher should be level with all four legs securely planted on the floor. An unbalanced machine can result in expediated wear and tear and internal warping that may contribute to leaks.

2. Use Recommended Detergent

There are numerous brands and formulas of dishwashing detergent available on the market, but it’s essential that you consistently utilize only products formulated for these appliances. Other solutions, such as liquid dish soap, may produce excessive suds. This can increase pressure on the door gasket and damage the water-tight seal, resulting in a leak.

3. Routinely Inspect Under Unit

Because many critical components reside under the unit, you may not notice symptoms of a leaking dishwasher until significant water damage has occurred. To help prevent this problem, you should routinely remove the front kickplate while the machine is operating and inspect for drips and dampness. If you discover a broken or loose clamp, seal or hose, you should promptly repair or replace it.

4. Evaluate Door Gasket

If you notice pooled water in front of your machine, a damaged door gasket may be the culprit. Water lubricates this important component and helps prevent it from cracking. For this reason, you should use your dishwasher at least once a week. It’s also important to routinely inspect the seal for signs of deterioration and replace it as necessary.

No homeowner wants to endure a messy flood cleanup. Employing these strategies can help you prevent or detect a leaking dishwasher before extensive water damage occurs.

Every Family Needs a Home Fire Escape Plan

12/31/2018 (Permalink)

Every Family Needs a Home Fire Escape Plan

The smoke detectors are in place. You test them monthly to make sure they work and change the batteries at least yearly. Occasionally, the kitchen stove gets a bit smoky and tests your detectors again for you. If your detectors pass all the tests, your fire warning system is operational.
Hopefully, you will never have an actual fire. If you do, will you know what to do next? If your family has a written emergency escape plan, you will.

There are three characteristics common to all family escape plans.

  1. In the Event of Fire at Home, Everyone Has a Job
    For fires at work, most employees are taught to follow the escape plan and get themselves to safety. At home in Vinings,GA, your fire escape plan won’t be so simple. Young children and family members with disabilities may need help evacuating. The same goes for pets. It’s everyone’s responsibility to make sure that everyone gets out of the house.
  2. Every Room in Your Home Needs an Exit Plan
    You could be anywhere in your home when fire strikes. It’s important that each room has a fire escape plan and that all family members know the plan for every room. Also, because there is no way of knowing where a fire will occur, you should have at least two distinct exits from each room.
  3. Your Fire Escape Plan Should Designate a

Common Meeting Place Away From the House
You never want to find yourself in the position of wondering if someone is still in a burning house. The number one priority of everyone who escapes must be to go directly to the common meeting place. This way, you can be sure everyone is safe.

The Fire Is Extinguished, and It’s Time To Rebuild
You called the insurance company, but your number one priority is to start the cleanup immediately. Local fire restoration specialists can clean up and restore your home quickly and efficiently. You should call them next.

What To Know About Furnace Maintenance

12/31/2018 (Permalink)

Properly maintaining your furnace in your Sandy Springs,GA, home may be able to help you prevent a costly accident, and the need for fire cleaning afterward. Fortunately, there are some easy maintenance steps that can be taken with most furnaces.

Steps You Can Take

If your furnace seems to be malfunctioning there are several things that could be wrong. Some of the most basic causes are things you can check for yourself.

  • A fuse may be blown, or a circuit tripped causing the unit to lose power
  • The thermostat may have been turned off
  • The power switch may have been turned off
  • On gas units, the pilot light may be out

When to Call a Professional

Calling a professional can not only help ensure that the furnace is serviced by someone familiar with it’s unit type, but may help you prevent the necessity of a fire cleaning down the road. If you are unsure what the problem is, or find a fuse blown on several occasions, it is best to call a professional for repair. If you smell gas then quickly exit your home and call your gas company or fire department. Do not try to turn on any lights or turn the gas off yourself.

If You Do Experience Problems

Unfortunately, sometimes fire or smoke damage can occur from a furnace. In events like these a fire damage and restoration professional may be able to help with any smoke cleaning and repairs your home may need. At that time, you may want to have your furnace repaired or replaced by a professional as well.

You can follow some basic steps to keep an eye on your furnace's maintenance needs. While some may be things you can do yourself, others should be done by a professional familiar with the furnace type. If the furnace does malfunction then a restoration and fire cleaning professional may be able to help with your home’s needs.

How to Rescue Residential Masonry from Fire Damage in Atlanta

12/26/2018 (Permalink)

Fire Damage How to Rescue Residential Masonry from Fire Damage in Atlanta SERVPRO handles fire damage on the inside and the outside of the property. Call today to discuss and start the remediation process.

SERVPRO's Experience with Fire Damage Restoration Works to Your Benefit

In the wake of a residential fire, the primary focus is on repairing the damage done to the inside of the house. However, moderate to severe incidents can lead to visible marks and blemishes on the outside of the building too. It is why SERVPRO conducts a full inspection of fire-damaged properties before we start any restoration work.

The good news is that stains on masonry, concrete and other structural materials are almost always superficial. While brick and concrete are not impervious to fire damage in Atlanta homes, they are extremely sturdy and don’t succumb easily to heat. It means that, in most cases, we can use straightforward cleaning techniques to restore the outside of the property.

Light Stains

If there is no structural damage to the masonry, the SERVPRO technicians use mild cleaning agents to wash soot and smoke deposits from the surface. Where the staining is very light, dry sponging is enough to wipe away grime on block, brick, and concrete. Stubborn marks get lifted with alkaline detergents and direct scrubbing. Sodium hypochlorite is highly effective when it comes to soot removal, and it leaves no residues.

Moderate Stains

The difficult thing about soot is that it can be highly acidic. If it is not removed quickly, particularly from structural materials, there is a chance of corrosive residues becoming embedded deeper and deeper into the masonry. It is why SERVPRO pays close attention to cracked joints.

They are delicately cleaned and repointed to dislodge any soot deposits which may be trying to move into the capillaries. Once this is complete, larger areas are dry sponged and vacuumed. Then, they are jet washed with a high powered pressure cleaning device.

Heavy Stains

The most severe staining occurs when heavily combustible materials have caught fire and burned for some time. In some cases, jet washing is still a suitable method of cleaning. We can add soot dissolving formulas like high PH degreasers, dry ice, or soda ash to increase optimal results.

SERVPRO rarely recommends sand blasting for brick, block, and concrete because it is a very abrasive process and can cause additional damage. If there are smaller patches of masonry which are heavily soiled, the technicians may apply a poultice (sodium hypochlorite and diatomaceous earth). It takes 24-48 hours for the formula to take effect.

The great thing about a fire damage restoration company like SERVPRO is that we offer a complete package. We are part of a huge network of contractors, so there is no repair job too big for our team to handle. Call SERVPRO of North Atlanta/Buckhead at (404) 261-2925 today for expert advice.

Factors Contributing to Mold Damage in Atlanta

12/26/2018 (Permalink)

Mold Remediation Factors Contributing to Mold Damage in Atlanta Mold and Moisture in Atlanta, Remedied by SERVPRO

When Your Atlanta Home Needs Mold Remediation, Call SERVPRO

After many types of disasters, the threat of mold can quickly become a reality. A major flood is not needed to start the threat, most mold spore and microbe growth begins with a relatively small amount of water and then spreads unnoticed for a long time.

Cleaning or replacing mold damage in Atlanta is not a simple process. SERVPRO has decades of experience with mold and the training to professionally complete the job and place you safely back into your house or apartment. 

There is a mistaken belief that mold growing in your home means you keep a dirty house. This position is not true. Mold spores are in every home and begin to expand no matter which neighborhood you live in with only three factors: food source, temperature, and moisture.

Every home is a food source. Mold grows exceptionally well on building materials such as drywall, insulation, paper, and wood such as framing. If it is organic, mold feeds on it.
Most homes keep an indoor temperature of around 74 to 78 degrees. Most common molds grow in a range from 68 to 86 degrees. Other molds grow well at temperatures lower or hotter than that.
Mold spores must have much moisture to expand and begin developing. They grow quickly at levels over 70 percent, but some can survive at levels of 65 percent. The ideal way to stop mold growth is to keep the moisture level under 60 percent. Since moisture is the easiest to manipulate than temperature and food source, this is where our technicians concentrate their efforts.

Time is a major factor in how our technicians remove mold. Water does not need to be contaminated; microbes are present even in clean water pooling under a dripping faucet. After just a few days, though, the growing mold quickly becomes the contamination, turning the water 'gray.' Where clean water can be pumped out of a home and into a nearby sewer; contaminated water may have to be captured and disposed of differently according to state and federal EPA rules.

Stopping mold is a major issue in protecting your home and property. SERVPRO of North Atlanta / Buckhead is ready to explain every action as we help you. If you have seen or otherwise believe you have a mold problem, call at (404) 261-2925 today.

5 Steps for Avoiding Mold and Sewage Contamination After Flooding

11/19/2018 (Permalink)

Why SERVPRO 5 Steps for Avoiding Mold and Sewage Contamination After Flooding Flooded home in Sandy Springs,GA

Take Steps to Correct the Unsanitary Conditions

Restoring your home and salvaging your property after a flood requires a lot of time and effort. This is especially true if your Sandy Springs,GA, property has been affected by black water or sewage. When this is the case, you'll want to take steps to correct the unsanitary conditions, avoiding mold growth by disinfecting any areas that were contaminated.

1. Keep Everyone Safe

The very first step in this process is to establish safety for anyone who participates in the cleanup. Your efforts to maintain safety should include the following:

  • Shut off the electricity to the flooded spaces.
  • Do not operate electrical equipment in flooded areas.
  • Use protection for your eyes, mouth, and hands.
  • Assess the type of flood water in the home.
  • Don't attempt to work in black water (anything contaminated by sewage).

Once you have taken the above steps, you can continue to clean up your home.

2. Take Pictures and Write Descriptions

Your next step for recovering from flooding is to document the damage. Take a lot of pictures of the rooms in your home and all of the damage, both inside and outside. This information will help you work with your insurance company.

3. Prevent Further Water Damage

Next, focus on repairs in places where water could still get into your home. For example, cover broken windows or complete repairs on damaged roofing.

4. Act Fast To Dry Out Your Home

One of the most important steps to safeguard against mold growth is to circulate air through the home, making sure you can dry out every corner and hard-to-reach area. If the weather is appropriate, open windows, and if it's safe to use electricity, start fans.

5. Contact Professionals

Sewage loss carries serious risks associated with the rising flood water. The contaminants in sewage may include E. coli and cryptosporidiosis. After flooding, put a stop to further contamination with the help of trained flood remediation professionals.

After a flood, you need to move quickly to clean up your home and prevent mold growth. Ensure the property is safe, then take steps to sanitize and restore the home with the help of trained professionals.

Tips for Getting Your Insurance Company to Pay for Secondhand Smoke Damage

11/19/2018 (Permalink)

Why SERVPRO Tips for Getting Your Insurance Company to Pay for Secondhand Smoke Damage Fire damage in a Vinings,GA building

You know you're covered if a fire breaks out in your offices, but what if there's a fire in an adjacent building? Happily, some insurance policies will cover your losses if your Vinings,GA, company has been impacted by a fire from a neighboring business. As you address smoke damage losses with your insurance company, make sure you complete the following steps.

Provide Thorough Documentation

There's a very good chance your insurance company will cover your losses, but for the best results, you need to keep track of what you've lost. As you take note of damages, include the following information:

  • Date of fire
  • Type of damages
  • Location of damages
  • General condition of your property
  • List and description of damaged goods, furnishings, equipment, and inventory
  • Names of employees, customers, and others who received injuries
  • Description of injuries

Back up your claims with photographs of affected areas and items in your building. You should also plan to provide police and fire department reports when you file your claim. It's also a very good idea to collect and save all of the emails and documents you exchange with your insurance company. If you speak to representatives on the phone, keep a written record of those conversations.

Understand Your Policy

The more you know about your coverage, the better off you'll be when disaster strikes. As smoke moves through your building from adjacent properties, your walls, ceilings, carpeting, and equipment could be exposed to hidden soot damage. Work closely with your insurance company and a smoke cleaning and restoration company to minimize your losses.

Seek Additional Help

Insurance companies operate with a focus on increasing profits while keeping costs down, as most other businesses do. However, if you believe that ambiguous wording is going to cost you thousands of dollars, you should talk to a public adjuster for help.

Even if your business wasn't directly affected by a fire, smoke damage could lead to extensive losses and reconstruction. Protect your business and yourself by understanding what your insurance company can and should offer.

3 Steps To Take When You Smell Mold

11/19/2018 (Permalink)

Why SERVPRO 3 Steps To Take When You Smell Mold Water damage can lead to mold growth in your Atlanta,GA business

Steps To Take After Smelling Mold

Mold has a distinctive odor. You may notice a mold smell or mildew smell before you see any visible growth. These smells are caused by the volatile organic compounds released during fungus growth. Here are three steps that owners of commercial properties should take immediately after smelling mold.

1. Identify Potential Sources of Moisture

Mold cannot grow without moisture. If you notice a moldy odor, consider potential moisture sources. This may lead you straight to the location of mold growth. Mold may begin to grow after water damage resulting from a leak or flood. Fungus thrives in undisturbed areas prone to developing condensation or that have high humidity levels. A mold testing expert can use a thermal camera to identify the origin of moisture that is causing mold.

2. Look for Visible Mold

By the time you pick up on a mold smell, you may be able to see colonies. Do not disturb fungus growth, as this may spread spores and lead to exposure to MVOCs or even mycotoxin. Rely on the expertise of an industrial hygienist and mold mitigation professionals to find hidden mold. These specialists can perform controlled and precise testing to check for mold behind walls or in other hidden locations.

3. Hire Mold Testing and Mitigation Experts

If you notice a fungus smell, but see no signs of mold, contact a service that provides mold testing and mitigation. Experts can determine the causes and types of mold in a commercial structure, eliminate the growth, and lower moisture levels to prevent the problem from recurring.

Check for moisture and visible mold as soon as you notice a mold smell in a commercial property in Atlanta,GA . If you do not find any signs of mold, contact a mold testing and mitigation service to look for hidden growth or moisture sources and ensure that the issue is resolved.

3 Items You May Want To Discard After a Fire

10/22/2018 (Permalink)

The loss you experience after a fire devastates your Sandy Springs,GA, home can be painful. There is much to do and consider, especially when it comes to recovery efforts. As you start to sift through your belongings, you will likely have to decide what you must throw away. The urge to hang onto some items will probably be strong; however, there are a few that can put your health in danger once they have been exposed to the heat of a fire, and knowing which they are might protect your well-being during the recovery process.

1. Packaged or Affected Food 

Food packaged in thin or porous packaging, such as cardboard, is probably not salvageable because smoke or soot may have penetrated the material and affected the food. While sealed metal cans or jars may look undamaged, the food inside them could have been heated by the fire and develop harmful bacteria. If any items like this in your pantry came into contact with high heat or flames, it is a good idea to discard them.

2. Medicine

Both prescription and over-the-counter medications can be affected by fire. If your medicine cabinet is located close to where the flames broke out, go through them carefully and looked for any warping or charring on bottles. Heat can also change the efficacy of some medicines, so you may have to throw away those that have visible damage. Contact your pharmacist or physician about having costly prescription drugs replaced.

3. Cosmetics

Makeup and other cosmetics that have suffered fire damage should be discarded because they may have taken on soot or been chemically altered by the heat. Warped containers or those covered in fire extinguisher foam are likely no longer usable. Ask your fire damage and restoration specialists about any item you are not sure about.

Knowing which items to throw away after a fire affects your Sandy Springs,GA, home can be challenging. However, when you learn the facts about fire damage, you can protect your health as you move through the recovery process.

Tips for Preventing Wind Damage

10/15/2018 (Permalink)

Commercial Tips for Preventing Wind Damage Trees in your property should be regularly maintained to avoid a damaged roof

During storm season in Morningside,GA, business owners are most likely to be concerned with hail and rain that might cause a roof leak or flooding. High winds can also impact your building, though. Wind damage is often the result of debris or larger items that are flung against the building, on top of the roof or through windows during the storm. Here are some tips for preventing some of the problems that could be caused by high winds.

Prune Trees

The trees and shrubberies on your property should be regularly maintained to avoid a damaged roof. Many problems can result when trees are not pruned properly:

  • Decay or disease in trunk
  • Leaning sideways rather than growing upright
  • Errant branches hanging too far down or over a structure
  • Sharp, v-shaped angles in tree forks
  • Crowded or crossed branches

If branches are near a power line, it is advisable to have the city or utility company remove them so that they don't fall and break the line when under duress. Responsible maintenance keeps trees healthy and well-shaped so that they are less likely to break and cause a roof leak during a storm.

Limit Debris

Take an inventory of your outdoor property, looking at it through the lens of storm preparation. Loose shingles can become missing shingles when breezes speed up. Gravel from the driveway can break windows more easily than mulch or dirt. Decorations, trash cans, signs and potted plants can be broken or hurled through windows. You can also consult storm restoration experts to help you identify potential projectiles and advise which items to bring inside when high winds are expected as part of your storm readiness plan.

Overall, preparing for the high winds that often accompany storms is a matter of limiting the objects the wind can pick up and fling at your building. Trim trees and limit lawn debris, and you will likely limit the probability of a roof leak or other wind damage.

How To Handle a Broken Water Heater

10/9/2018 (Permalink)

Water Damage How To Handle a Broken Water Heater Turn off water heater when you leave your Atlanta,GA home for an extended period of time

As a homeowner, you may have to deal with a wide range of home maintenance problems in Atlanta,GA. A leaking water heater, for example, could plague your house. What should you do when this type of issue arises?

1. Get Help

Like other flooding situations, it is often best to allow professionals to handle the cleanup process. Working with a team familiar with residential flooding ensures your cleanup will go quickly and smoothly.

2. Stop the Water

Cutting off the water supply to a leaking water heater can help you reduce the amount of water that fills your home. Most units have a water supply valve, but you may need to turn off the water to your entire house to stem the surge.

3. Turn Off the Power

Before your professional can start repairing a failed water heater, you need to make sure it is safe for him or her to get to work. You can do this by turning off the power to the heater. Depending on your unit, you may need to turn off a circuit breaker or turn a dial on the water heater itself.

4. Prepare for Repairs

Next, the broken water heater has to be drained. This has to be done before it can get repaired because your expert has to have access to the source of the leak. Not only should the water be drained, but the valves on the system should be opened to ensure a vacuum does not form during the cleanup process.

5. Address the Water Damage

Once your water heater has been repaired, you need to turn your attention to the damage caused by the leaking. Drying out your space and replacing damaged building materials can help return your home to its original state.

If you are ever faced with a leaking water heater, you need to know how to address the problem. Quick action can save you from future issues.

What To Do After Your Upstairs Bathroom Floods

10/2/2018 (Permalink)

Commercial What To Do After Your Upstairs Bathroom Floods Commercial water cleanup in Sandy Springs, GA

One of your employees reports water spots forming on the ceiling underneath one of the restrooms on the floor above. What do you do when an upstairs bathroom in your building in Sandy Springs,GA, floods the floor below? Of course, you want to call remediation experts, but there are things you can do before they arrive to minimize the sewer damage.

Before Experts Arrive

If a flooded toilet is leaking through the ceiling below it, the leak isn't going to slow down until the water from the toilet stops flowing. You also want to make sure that your employees are safe. There are a few things you can do to halt the damage and protect your people:

  • Turn off water supply to the toilet.
  • Turn off electricity to the areas on both floors.
  • Remove water or block off area to contain it.

Turning off the water and the electricity make the area safer. Starting to remove water from the area keeps the sewer damage contamination from spreading.

After Experts Arrive

Once the technicians from the sewage company show up to begin remediation, they take over the situation. They will likely start by extracting the rest of the water. Then they tear out all the ruined materials, such as ceiling tiles, insulation and flooring that was compromised by the flooded toilet. To avoid mold growth, they will completely dry everything out and disinfect it so that no bacteria becomes embedded in the adjacent flooring or ceiling tiles. After everything is dry and clean, the restoration process starts. A new ceiling and floor can be installed, and the restoration technicians often match them to the existing materials.

When a toilet overflows and floods not only the floor of the bathroom where it is but also the floor below it, there is likely going to be sewer damage that needs to be remediated. Certified experts can clean your building out and rebuild it when this happens.

Water Damage To Slab Foundations In Atlanta Is Common

9/27/2018 (Permalink)

Water Damage Water Damage To Slab Foundations In Atlanta Is Common Water Leaks Can Damage Slab Foundations in Atlanta

Consider SERVPRO for Restoration of Your Water Damaged Home

Where the ground freezing during the fall and winter is a minor issue, houses often forgo a basement or lower level for a slab foundation. Plumbing lines are located under or within the slab, making it difficult to determine whether cold or hot fresh water lines have failed. Water damage beneath the slab can go undetected until the significant loss has occurred. Waste pipes and sewer connections also run under the slab, all connecting to municipal lines. When one or more pipes under a slab foundation leak, SERVPRO can help the homeowner locate the cracked or broken line for repair. We can also restore any water damage done to the walls or floors of your home. Just as with any other water damage issues, quick action is best to avoid secondary issues like microbial growth, warping or buckling of flooring, or deterioration of walls.
The leakage from the pipes under or within a slab foundation may be absorbed into the ground under and around your home for some time before water damage evidence becomes obvious under your Atlanta home. You need to be vigilant about other signs of a breach in the pipes under your slab foundation. A common sign of a slab foundation leaks is the sound of rushing water, even when all taps are off. Increases in water and heating bills also are cause for concern, particularly if a jump in water use cannot be accounted for in other ways. Sometimes a homeowner notices warm spots when walking barefoot over the foundation, pointing toward leakage of hot water as a likely cause. Sewage smell can indicate a sub-slab waste pipe leak, and an increase in damp soil around the home should always be investigated for plumbing fails. Water damage to a slab foundation can imperil the stability of your entire home, necessitating consultation with an experienced and reputable restoration company to avoid irreparable damage. At times, the damage to the foundation may be severe enough to call in a structural engineer to formulate a course of remediation.
Our technicians have extensive training in dealing with water damage to slab foundations. Crawl space homes are also very frequently treated by SERVPRO for water damage, condensation and mold problems. SERVPRO project managers can evaluate your home's situation carefully, planning for the repair of the sub-foundation leaking pipes as well as the restoration of any damage to your flooring or walls because of the leaking. If the foundation slab leaking appears to have been a problem for an extended period we can also focus on discerning if your home suffers from microbial growth, more likely when water damage goes unmitigated for days or weeks. Once the water damage to the foundation has been repaired, restoration of any tile, laminate, or hardwood floors can proceed, as well as any deterioration at the joints between walls and the flooring.
When water damages your slab foundation an immediate call to SERVPRO of North Atlanta / Buckhead is in order. To arrange for an emergency inspection, call our scheduling staff at (404) 261-2925.

What You Should Or Should Not Do After Fire Damage Affects Your Vinings Home

9/27/2018 (Permalink)

Fire Damage What You Should Or Should Not Do After Fire Damage Affects Your Vinings Home Flames in Vinings, Trust SERVPRO for Fire Damage Repair and Restoration

Rely on Professional Fire Damage Restoration from SERVPRO

You had to watch as a fire broke out in your home; you were able to get everyone to safety and contact the authorities but felt helpless as you stood there, watching. Doing a little research on your own led you to give us a call. But now you do not want to wait.

Learning what you should or should not do after a fire damage incident on your Vinings property is important. While you are waiting for an expertly trained professional to arrive, there are many ways you can help, just keep in mind that you should avoid doing too much. Some items on this list are for Do-It-Your-Selfers; we highly recommend that you call us first.

Make sure to focus your attention on safety, eliminate any possible electrical or gas hazards by shutting the services off to your house. ONLY if safe. No one knows your home better than you do, you should be able to locate slip and fall hazards before anyone else.

Do not attempt any activities that are unsafe for you to perform on your own, remember, some of these materials can weigh a lot due to water exposure, be careful. There is no reason to move the big items out on your own, SERVPRO technicians are on the way.

You can, limit traffic to prevent soot particles from being embedded into your upholstery and carpeting, by placing clean towels or old linens on any rugs, upholstery or carpeting found in high traffic areas. Keep your hands clean to avoid transferring different soils to clean upholstery, walls, or woodwork.

If you were able to turn off your electricity properly, you can empty your freezer and refrigerator and prop the doors open for cleaning. If the fire damage is relatively minor, leave the fridge closed for us to come and inspect. You can also help SERVPRO technicians by removing any small loose items found throughout your home, such as house plants, desk lamps, and other small appliances to a safe, dry location carefully.

Placing double layers of cheesecloth over all of your air registers and changing your HVAC filter helps. But, avoid turning on your ventilation system, you'll just end up causing additional cleaning that wasn't otherwise necessary, letting us do the work is preferable.

Avoid washing walls or painted surfaces, or shampooing your carpet and other upholstery items without contacting us. Do not clean any electrical appliances directly affected by fire, heat, or water; SERVPRO has specialty restoration services for those items, to avoid accidental secondary damage.

You should also avoid using any canned or packaged food or beverages stored near the source of the fire, heat, or exposed to water. Also, never send any clothing or other garments to an ordinary dry cleaner after a fire, improper cleaning used on affected items may cause smoke odors to set permanently.

For more advice, and fire damage restoration service, on what you should or should not do after a fire, contact SERVPRO of North Atlanta - Buckhead today. (404) 261-2925

Air Freshener Alone Isn’t Going to Cover That up: Flood Odor and the Removal Process

9/25/2018 (Permalink)

Storm Damage Air Freshener Alone Isn’t Going to Cover That up: Flood Odor and the Removal Process Storm team rolling out to Vinings, GA

Flood water is typically a mixture of overflowing rivers and sewage loss. It is no surprise, then, that floods leave behind a significant odor when they recede, especially when you consider the addition of mold growth. For most homeowners, the elimination of the smell is the most substantial part of the removal process; however, it can be overwhelming to figure out just what to do. The following four steps should help ease your mind.

1. Wet Vac and Dry Flooded Areas

The first step to removing the odor in your home is the same as the first step for restoration: remove any excess water and dry flooded areas thoroughly. To speed up this process, you’ll want to have on hand several wet-vacs, industrial fans, and air movers. In addition to these tools, you should open up all doors and windows to help ventilate your home.

2. Remove Affected Materials

Beyond removing excess water and drying out damaged areas, you’ll want to remove all affected materials, including carpeting, draperies, drywall, and insulation. Any of these items that are left and may contain moisture can lead to further mold growth, which will contribute to both the odor and other health concerns.

3. Steam Clean and Disinfect Everything

Once your home is thoroughly dry and affected materials have been removed, it is time to clean and disinfect everything. You will want to rent steam cleaners and purchase several mops and rags. You can begin by mopping all the floors and wiping down all walls with your choice of disinfectant. You can follow this by steam cleaning any remaining carpeting, draperies, or furniture. After you have done all the scrubbing, you should also disinfect any plumbing fixtures and ductwork.

4. Call an Expert

Vinings,GA, likely has several restoration specialists near you. There is no reason to have to go it alone. Experts offer a vast array of services, and their experience can be invaluable to you.

The odor that occurs after flooding is a combination of sewage and mold growth. While it may seem unbearable and resilient, the steps above should help you remove the odor and restore your home to some degree.

"Do Air Purifiers Remove Mold?

9/18/2018 (Permalink)

Mold Remediation "Do Air Purifiers Remove Mold?  Mold damage equipment in Atlanta, GA

Do Air Purifiers Remove Mold?

Mold infamously reproduces by traveling through the air and finding a damp area to grow and spread. It makes sense that air purifiers can prevent mold from spreading in your home, but do they really work? This informative article can give you a better idea concerning mold removal and whether air filtration can work for you.

What Air Purifiers Do

A purifier removes contaminants from the air, such as dust and pollen. This can be helpful for people with allergies or asthma. Luckily there are specific purifiers that can remove mold from the air. These machines have HEPA filters.

HEPA stands for High-Efficiency Particulate Air and is designed to trap airborne particles that are 0.3 microns or larger. This type of air filtration is recommended by most health agencies such as the EPA and the American Lung Association.

Why They Are Useful

Most mold spores span 1-30 microns, which means that the HEPA filter can remove the spores from the air. By using a purifier, you can prevent spores from spreading or contaminating other parts of your home in Atlanta,GA. It can also protect you and your family members from inhaling any spores.

When Professional Help May Be Needed

You can prevent mold from spreading, but what happens when mold has already spread throughout your home? This might require the help of mold removal specialists. Here are some reasons you should consider doing more than just purchasing an air purifier:

  • The mold may already be spreading
  • Spores may be embedded in furniture and other porous objects
  • Leaks or condensation may be a big issue in your home

If these problems are familiar to your house, then you should seek expert advice and help. Complete removal of all mold is important.

Air filtration can help prevent mold if you use a purifier that uses HEPA filters. Doing this can stop the spreading of airborne mold spores, but you might need professional help to remove past or current mold growth.

What To Do After a Business Fire

8/31/2018 (Permalink)

Fire Damage What To Do After a Business Fire Kitchen fire in a Sandy Springs, GA home

It's easy to think a fire could never affect your Sandy Springs, GA, business, but all too often these disasters affect businesses, leaving people out of work and business owners facing heavy costs in damage. It is possible to recover from this situation, however. Quick action and the correct fire restoration steps can help you get your company back on track.

1. Contact Your Insurance Company

Once you have the go-ahead from the appropriate emergency responders, call your insurance company to discuss the terms of your fire insurance. The company may send out a professional to assess the damages and prepare a claim. When this is done, they make recommendations about fire restoration companies and advise you regarding the content cleaning process. You'll have the information you need about how much coverage you can expect for cleaning and repairs.

2. Don't Attempt DIY Repairs

If you try to repair the structure or your equipment, you could invalidate your insurance coverage. Instead of putting yourself and your property at risk, contact a professional with the training to handle disaster restoration. Many of these technicians are willing to respond around the clock and have the equipment and training necessary to provide a safe, rapid restoration.

3. Understand the Danger

Even though the fire has been put out, the remaining smoke and odors can be hazardous to your health. Anyone entering the property could be affected by breathing in those fumes and could further damage the fragile remains of the property. It's best to board up your services until you've been given permission to return to business. Leave the smoke cleaning services to professionals in Sandy Springs, GA.

There are plenty of tasks for you to complete, including coordinating necessary recovery services, communicating with the insurance company and your vendors, and finding a way to keep your customers satisfied during the recovery period. Leave the rest of the fire restoration worries to the professionals.

Hail Can Make Commercial Property Frail

8/24/2018 (Permalink)

Storm Damage Hail Can Make Commercial Property Frail Storm damage in Vinings, GA

Hail has varying effects on property depending on conditions at the time. Even if the hailstorm isn’t severe, long term exposure of multiple impacts will damage the exterior of a commercial property and require repairs for roof damage and other structural harm.

Understand Hail’s Variance

Just like any other natural event, there are a few different contributing factors to the damage each unique hailstorm can cause:

  • Wind direction and speed can direct hail to hit vulnerable spots at high speeds
  • Hailstones vary from pea-sized to the size of a baseball with different forces of impact
  • Different materials absorb the impact differently, such as aluminum denting easily
  • Coverage from nearby buildings or trees can absorb impact from certain directions

Know What Hail Damage Looks Like

Depending on the type of shingles and the storm, hail damage will look different when you inspect it. If your business has asphalt shingles, the roof should be evaluated for black-colored spots or missing shingle granules. Any fresh roof damage will be apparent following a storm since the substrate layer has no exposure to the sun and will shine brightly.

Wood shingles show damage differently. The shingles will appear split or sharp on the edge. They may also be a dark orange color or have visible impact marks. The cracking in wood makes it more visibly harmed than asphalt.

Prepare for Repairs and Water Damage Cleanup

Regardless of the type, water damage coming from the roof is the most revealing sign of roof problems. This can be ruined insulation in the attic or water seeping into the property. Repairing the roof as soon as possible to prevent further water damage is highly advised to prevent water damage.

Water damage becomes worse as it sits and deteriorate either, so reaching out to a professional storm cleanup crew can salvage damaged capital. Hail in Vinings, GA, is a threat regardless of how severe a storm. Keeping up proper maintenance and upkeep by understanding hail helps stop roof damage from becoming much worse.

Step by Step Guide to Managing a Toilet Overflow

8/17/2018 (Permalink)

Water Damage Step by Step Guide to Managing a Toilet Overflow Water damage in Atlanta, GA

As a homeowner, there are a few plumbing issues you can expect to crop up. Clogged pipes, leaky faucets and overflowing toilets are all common enough problems that you shouldn't be too surprised if they happen to you. The toilet overflow presents a unique challenge for Atlanta, GA, homeowners because it introduces the possibility of sewer damage.

If your toilet starts running over, consider following these basic steps.

  1. Stop the water. Your first mission should be to end the deluge of water. Most toilets have a shut off valve at the base. Check to see if your fixture has one. If not, you can stop the water by manually manipulating the float. If all else fails, you can turn off your home's water until the flooded toilet has been taken care of.
  2. Get some help. Once the initial onslaught of water has been stopped, you need to call in a water restoration expert to help you assess the damage. This professional can help you figure out why the toilet started to overflow. The team may also create a sewer damage cleanup plan to help you get your bathroom back to normal.
  3. Remove the water. Leaving standing water in any part of your home is unwise. The water damage team will likely remove the water as soon as they can. This helps reduce the secondary damage, such as mold growth and material contamination, that can happen as a result of a flooded toilet.
  4. Fix the toilet. Chances are your toilet overflowed for a reason. The most common reason is a clog. Work closely with a plumber to remove the blockage from the pipes. If this does not seem to be the issue, you can call the sewage company to figure out what's going on with your system.

The sooner you can address sewer damage the better it is for your home. This type of dirty water can lead to mold growth in as little as 24 to 48 hours.

What Is Mold and Why Does It Smell Musty?

7/24/2018 (Permalink)

Commercial What Is Mold and Why Does It Smell Musty? When you follow that musty odor and discover mold in your building, at least you can count on professional mold remediation specialists to help!

You may not learn about the mold problem in your building until you hear complaints about the irritating musty odor. Some people think that the smell actually comes from tiny particles of mold in the air or from mold spores. Neither are true. Odors from molds are caused by mycotoxins, which are gases released during the digestive process of some molds.

What Is Mold?

Molds are fungi, just like mushrooms. Some scientists think the mycotoxin production from certain types of molds is actually an adaptation developed to protect the molds from animals and insects. Nobody is sure how many varieties of mold live on our planet because they are so abundant, living wherever oxygen and moisture are found, even in Atlanta, GA. Since molds exist abundantly in our environment, it's just about impossible to keep them out. Here are a few ways the spores can enter a building:

• On pets and clothing
• Through windows and doors
• Via cooling, ventilation, and heating systems

The problem is when mold spores land in a hospitable environment, one with organic material, moisture, and oxygen. That is when the mold begins to grow and form colonies. As it grows, it consumes organic material as food, producing that familiar musty smell.

How Can You Prevent Mold?

The best way to prevent molds is to make sure you are not providing a welcome environment for their growth and development. You can manage your building's environment by reducing humidity with ventilation systems and dehumidifiers, fixing leaky areas from pipes or roofing, and proper remediation of water damage.

When you do follow that musty odor to the source and discover mold in your building, at least you can count on professional mold remediation specialists to clean up the problem. During the cleaning process, professionals use HEPA air filtration equipment and containment procedures to reduce further spread of mold spores inside your building. This cleanup process will prevent mycotoxin production, making the environment more hospitable to your human building occupants again.
For more information, visit http://www.SERVPROnorthatlantabuckhead.com

Preparing a Residential Fire Escape Plan

7/24/2018 (Permalink)

Fire Damage Preparing a Residential Fire Escape Plan Dealing with the loss of mementos and personal items due to a house fire can be devastating, but there are professionals who can help.

A house fire can happen to anyone, including residents of Atlanta, GA. To ensure that you and your family are prepared in the event of such an emergency, it’s critical to develop a personal fire escape plan. If you’re unsure of how to get started, here are some tips courtesy of the American Red Cross that you’ll want to keep in mind:

• Identify multiple points of exit. Make sure that you’ve identified at least two escape routes from each room of your home. Keep in mind that doors may be inaccessible due to excessive heat.

• Stay clear of smoke. Inhaling too much smoke can be just as hazardous as the actual fire itself. Make sure that you and your family practice staying low to the ground as part of any fire escape plan.

• Know what to do if clothes catch fire. If this happens, it’s imperative not to panic. Ensure that everyone knows the proper technique to stifle the flames: stop, drop, and roll.

• Designate a meeting place outside the home. When a house fire occurs, the smoke and flames can cause things to get chaotic fast. Identify an outside location where household members can meet up to ensure everyone is safe.

• Practice, practice, practice. Drills are important for any emergency escape plan, and fires are no exception. The Red Cross reports that you may have as little as two minutes to evacuate. Once escape routes are established, enact regular, timed fire drills to ensure everyone knows how to exit the home as quickly as possible if the unthinkable does happen.

Dealing with the loss of mementos and personal items due to a house fire can be devastating, but there are professionals who can help with cleanup and restoration, and material things can be replaced. Nothing is more important than your family’s safety. Preparing and practicing a fire escape plan is one of the best ways to ensure family members are prepared for an emergency. For more information, visit http://www.SERVPROnorthatlantabuckhead.com/.

So, Your Basement's Flooded—Now What?

7/24/2018 (Permalink)

Storm Damage So, Your Basement's Flooded—Now What? If your home is in a flood zone, talk to an expert about measures you can take to mitigate storm damage.

Dealing with a flooded basement is never easy, but that doesn't mean that it has to be entirely difficult, either. Thanks to technology, homeowners no longer have to use the bucket method to clear a room of standing water. Rather, they can count on pieces of equipment such as sump pumps, trash pumps and shop-vacs to suck up water and spit it out outside, where it belongs. If you have two feet of standing water in your basement, call your Atlanta, GA, flood remediation team, or invest in the following:

• Sump Pump
• Trash Pump
• Shop-Vac
• Truck Mount
• WaterBUG

Of course, these pieces of equipment are costly, and though they can clear a room of standing water, they do nothing when it comes to actually cleaning up the damage. A storm remediation team can help clear your home of standing water and perform the cleanup measures necessary to prevent mold growth and other secondary damage.

Steer Clear of the Water

If you don't have a sump pump or some other piece of water-ridding equipment already installed, you should steer clear of the water entirely. You never know where the water came from, and for all you know, it could be black water. Instead, stay on dry ground and snap photos of the damage from above. Send these to your insurance agency.

Contact the Professionals

Flood remediation teams are quick to respond, as they understand that the longer water is allowed to sit, the worse the damage becomes. When your home begins to flood, contact your local restoration team ASAP and ask for their first available opening. The right team can help clear your basement of water, save not-yet-damaged belongings and clean items that have already been touched by floodwater.

If your home is in a flood zone, talk to an expert about measures you can take to mitigate storm damage. Some such measures may include buying and installing certain pieces of equipment, such as a sump pump and truck mount. For more information, visit http://www.SERVPROnorthatlantabuckhead.com/.

How Contaminated Water is Categorized

6/22/2018 (Permalink)

Water Damage How Contaminated Water is Categorized You should avoid all contact with category 3 water and call a water damage mitigation expert in Atlanta, GA, to handle the cleanup.

When it comes to flooding, not all water is the same. If your home experiences a flooding event, the source of the water makes a difference in how cleanup will be handled by a water damage mitigation specialist in Atlanta, GA. Professionals use a rating system to identify how contaminated water is. Category 1 water is the cleanest while category 3 is the most contaminated and dangerous. Understanding this rating system is also important because it should determine how you deal with the flood water in your home while waiting for help.

Category 1

Category 1 water is the cleanest water. This is water that is basically drinkable at the source. This could be from a broken supply line, burst water pipe or an overflowing bathtub. While category 1 water can still pose a serious threat if it comes in contact with electrical outlets or exposed wire, it doesn’t contain any substances that will harm you or your family.

Category 2

Category 2 water is also called grey water. This is slightly contaminated water. It contains some substances that may make you sick if you swallow it. It might come from a dishwasher or washing machine that malfunctions. Category 1 water can also develop into category 2 water if it sits for a couple of days. Even though the water starts clean, over time it can leach potentially toxic substances from the materials it comes in contact with, like carpeting and upholstery fabric. Standing water also supports bacterial growth that can make people sick.

Category 3

Category 3 water is also called black water. This is the most contaminated water. Raw sewage and flood water from storm surge or river overflow are categorized as black water. It contains pathogens and toxic substances that can sicken or even kill people and animals. You should avoid all contact with category 3 water and call a water damage mitigation expert in Atlanta, GA, to handle the cleanup. For more information, visit http://www.SERVPROnorthatlantabuckhead.com/.

Preventing Water Damage During Business Closures

6/20/2018 (Permalink)

Commercial Preventing Water Damage During Business Closures It's relatively easy to make sure you have a clean and dry site to come back to, not a flooded one.

There are plenty of reason you might need to close your business in Atlanta, GA. When you're away, your site might be at risk for catastrophic flood damage. Water pipe repair is costly, so consider doing some preventative work if:
• You operate seasonally
• You were recently the victim of a fire or other premises damage
• Your location was shut down by legal authorities
• You're moving to a different location and selling your former property
• You temporarily suspended operations for an update or remodel

Regardless of the reason you decide to shutter your shop, the last thing you want is to come back to a disaster area. Here are a few steps that could prevent water damage while you and your staff are elsewhere.

Keep Your Equipment Working

One of the easiest ways you can safeguard your location against water damage is by maintaining your flood control equipment. Sump pumps are by far the most common water management tools, so check your pump batteries and ensure proper mechanical operation before you leave for any amount of time.

Close the Valves

You could also shut off your main water control. It's always a good idea to be familiar with these control valves: Quick reactions to a broken pipe can save hundreds of dollars in water pipe repair costs down the road.


Insulation is usually considered as prevention against freezing. However, you might be able to get something out of insulating your pipes even if you aren't afraid of them bursting. A little bit of insulation could control minor leaks, protecting sensitive equipment or interior finishes.

It's relatively easy to make sure you have a clean and dry site to come back to, not a flooded one. These are not steps you want to perform every time you leave. However, if you are planning on being gone for more than a few days, these simple processes could save you hundreds or even thousands of dollars on cleanup and water pipe repair. For more information, visit http://www.SERVPROnorthatlantabuckhead.com.

After Flood Damage To Leased Properties, Who Is Responsible For Insurance Claims?

6/14/2018 (Permalink)

Storm Damage After Flood Damage To Leased Properties, Who Is Responsible For Insurance Claims? Knowing your responsibility as a property owner before beginning the recovery process after a flood can help you.

Rental properties can endure a tremendous amount of water damage during a flood. It may not happen often in Atlanta, GA, but when a flood hits the property you are renting to tenants, questions may surface about who is responsible for what damage. While the lease may have an outline of what is covered by both the tenant and landlord, there can sometimes be legal questions associated with damage resulting in leaky pipes or broken sewer lines. To alleviate some of the frustration that can occur, property owners often request the tenants obtain and maintain renter’s insurance.

Flood Insurance

Flood insurance is not typically included in a standard property policy. Nor is it standard in renter’s insurance coverage. The insurance can typically be purchased as a separate policy, but most require a waiting period of 30 days before coverage begins.

Responsibility of Landlords

Landlords are typically considered responsible for insurance to the property. This property protection often includes:

• Structural damage protection
• Appliances replacement
• Restoration to the structure by qualified specialists

Responsibility of Tenants

Tenants are generally responsible for insurance that covers their personal possessions. If flood insurance is covered in the policy, the renter’s coverage can also include:

• Paid temporary relocation during unlivable home flooding
• Normal living expenses until the building can be occupied
• Replacement of damaged personal items

Unusual Circumstances

Under normal circumstances, landlords are not responsible for damage to their tenant’s property or their tenant’s possessions; however, this is not always the case. If the property owner is responsible for the damage through neglect or irresponsibility, the tenant may have a legal case against the landlord for damages incurred.

Preparedness Works

Knowing your responsibility as a property owner before beginning the recovery process after a flood can help you provide the best service for your tenants and prevent any legal battles. Since every water damage situation may have its own variations and problems, when in doubt about your responsibilities consider contacting your insurance agent, attorney, or accountant about what is covered by renter’s insurance in Atlanta, GA. For more information, visit http://www.SERVPROnorthatlantabuckhead.com.

Smoke Damage: What You Need To Know

5/21/2018 (Permalink)

Commercial Smoke Damage: What You Need To Know Fire can do a lot of damage to your commercial building thanks to the flames and smoke produced.

Smoke Damage: What You Need To Know

If your business has a fire, you have a lot to do. Not only do you have to get an Atlanta, GA, fire cleanup crew to your building, but you also have to worry about smoke damage. This byproduct of fire is made up of the following:

• Carbon dioxide
• Soot
• Carbon monoxide
• Harmful chemical from burning objects

With so much in the haze, it's not surprising that this smoke can do serious damage to anything it settles on. After a fire, you need to employ smoke cleaning services to save your building, equipment and other belongings.

Where It's Found

You may notice signs of soot on the ceiling directly above the fire, which isn't surprising. Walls, doors and windows could also be affected by the smoke. Any furniture, equipment, wall decorations and drapes may also have smoke and soot clinging to them.

This fire-related damage can be found in odd places on your property, too. The smoke may have found its way into filing cabinets and ductwork. Closed drawers and closets draw in the haze because of the temperature difference.

How To Clean It

Once you and your professional helpers have located all of the smoke, you need to start cleaning the walls and belongings. If you wait too long, the smoke odor may be embedded too deep into the fibers to come out. There are a lot of smoke cleaning techniques that can be used. The exact method you need depends on what's getting cleaned. Walls, for example, may use a spray and wipe method. Furniture may be cleaned with a foam cleaner. Documents, electronics and photographs may require the help of a specialist. You can rid the air of the odor by using ozone machines, air filtration devices and thermal foggers.

Fire can do a lot of damage to your commercial building thanks to the flames and smoke produced. No matter how much damage you have to deal with, you want to address the problems as soon as possible through fire restoration and smoke cleaning. For more information, visit http://www.SERVPROnorthatlantabuckhead.com/.

Combatting Mold: The Best Purifiers for Mold Reduction

5/14/2018 (Permalink)

Mold Remediation Combatting Mold: The Best Purifiers for Mold Reduction If you are concerned about airborne mold, a purifier is a good investment.

Combatting Mold: The Best Purifiers for Mold Reduction

No matter how clean an environment is, mold spores are in the air. Your home in Atlanta, GA, is no exception. You can, however, use an air filtration system to help minimize the amount of mold in the air and help keep it from settling and growing. When you are choosing an air purifier, you want to make sure that it can trap mold without multiplying it. For this, you probably need a High Efficiency Particle Air filter.

HEPA Filters

HEPA filters have a few advantages over other filters on the market:

• They pick up smaller airborne particles, such as mold spores.
• They deny mold the moist environment it needs to survive.
• They remove 30 to 40 percent more particles from the air than other filters do.

When spores enter the HEPA filter, they tend to dry out and die from lack of moisture. If you use an activated carbon filter in your air filtration device, you can even eliminate most of the musty odor caused by excessive mold in the air.

Top Purifiers

The best purifiers, of course, are the ones used by mold remediation specialists. Those machines are probably too expensive to be practical for an in-home model. A good air purifier for your home can cost anywhere from $200 to $1500 and above. Fortunately, some of the ones with the highest ratings fall toward the lower end of the price range:

• Oransi Max - $479
• BlueAir 450E - $629
• OV200 Air Purifier - $329

Most of the purifiers use both a pre-filter and a HEPA filter. They can run all day and all night, giving you cleaner air around the clock. If you live in a particularly damp environment, it is a good idea to add an antimicrobial filter to the system as well.

If you are concerned about airborne mold, a purifier is a good investment. No matter what your air filtration needs may be, a top-rated purifier with a HEPA filter is your best bet. For more information, visit http://www.SERVPROnorthatlantabuckhead.com/.

Too Many Cooks In the Kitchen Can Lead to Fire

5/7/2018 (Permalink)

Fire Damage Too Many Cooks In the Kitchen Can Lead to Fire Preparing a nice meal can easily lead to a kitchen fire in seconds.

Most Atlanta, GA, residents have had a kitchen scare or two at some point in their lives. Just a few minutes too long on the stove and that recipe can quickly transform into a disaster. Because even a small incident can easily become overwhelming, look to these tips to ensure safety for everyone in the house.

Keep Food in the Spotlight

Especially for those with busy schedules, preparing a meal can often seem to involve a million other important tasks. Keep an eye on cooking food to prevent a fire from standing in the way of those tasks. Turn stove burners off when leaving the kitchen, even if just for a second. Fire damage can do more than ruin a good meal.

Clear the Area

If your kitchen is the central location of family goings-on, it likely sees more traffic than any other room in the house. Too many cooks in the kitchen, however, can lead to safety hazards. Keep flammable materials such as oven mitts, wooden cooking supplies, and plastic wrapping away from the heat. The following items are also especially vulnerable around high temperatures:

Pot holders

A good rule of thumb is to keep your cooking space neat and clear of clutter when making that delicious dinner.

Use Oil With Caution

Oil is probably the biggest culprit when it comes to kitchen fires. One of the tips you can use to prevent a grease fire involves heating oil slowly. Avoid potentially harmful oil splashes by adding food gradually, as well. As for keeping heat levels safe, you can use a thermometer to ensure oil doesn't reach dangerous temperatures. Finally, having a working fire extinguisher on hand is never a bad idea.

Preparing a nice meal can easily lead to a kitchen fire in seconds. Because of the potential dangers, it is essential that you practice the above safety tips when cooking. Sometimes, help from fire experts is the safest choice, but you can minimize the risks by clearing clutter and paying close attention to your cooking food. For more information, visit http://www.SERVPROnorthatlantabuckhead.com/

3 Reasons Why Your Commercial Building Needs Professional Mold Intervention

4/26/2018 (Permalink)

When it comes to maintaining the cleanliness of your Atlanta, GA, commercial building, there are many chores you can perform yourself. Sweeping, mopping and wiping down employee bathrooms are all manageable tasks; however, if you encounter mold on your property, its removal is not a job you want to handle on your own. Fungus cleanup is best left to a qualified mold mitigation and remediation service, which can offer several benefits for the condition of your building.

1. Mold Is Not a Surface Fungus

Unlike mildew, mold cannot simply be wiped away with a cloth and a household cleanser. Once mold spores take hold on a food source, they tend to grow roots deep into the surface. While spot cleaning mold with bleach may make it appear cleaned up, the roots remain and allow it to grow back within a day or two afterward. In addition, the water contained in many bleach products may only contribute to further mold development.

2. Mold Spores Can Spread if Not Contained

Attempting mold cleanup on your own may make the problem worse because disturbed patches of fungus tend to release spores that can travel throughout your building to settle and grow elsewhere. The spread of these spores can happen quickly, especially if they find their way into your ventilation system. Remediation technicians can use containment systems as they employ a cleanup mold process to reduce the risk of further contamination.

3. The Cause Must Be Addressed

Fungus cleanup is only one factor in battling an infestation. Unless the cause of the growth is addressed, you may find that mold returns repeatedly, which can cause long-term damage to your building. Expert mold techs can discover the source of the problem, whether it is a hidden plumbing leak or excess moisture buildup behind your walls, and resolve the issue so mold does not grow back.

Eradicating mold at your Atlanta, GA, business requires professional intervention. Leaving fungus cleanup to the experts can prevent it from returning, no matter where it hides. For more information, visit http://www.SERVPROnorthatlantabuckhead.com.

3 Reasons To Begin Cleanup Efforts Quickly After a Flood

4/22/2018 (Permalink)

No matter the cause of flooding, water damage can have a detrimental effect on your Atlanta, GA, commercial building. Whether a pipe burst in a bathroom overnight or floodwaters from torrential rains caused your building’s basement to flood, you may believe that since the damage is already done, there is no rush to have the water drained. However, floodwater can cause damage quicker than you might think, and there are several benefits to having it removed as soon as possible.

1. Mold Can Form Rapidly After a Flood

The environment indoors changes quickly after a flood. Water might be absorbed by carpeting and drywall, which can increase a room’s humidity. In fact, humid conditions can contribute to mold growth and cause this fungus to grow as soon as 24 hours after a flood. Having a professional water damage and mold remediation company come in right away to drain away flood waters and perform mold cleanup may reduce overall repair costs.

2. Humidity May Warp Wood

After a flood, the humidity that builds indoors can cause any wooden building materials to warp if mitigation does not take place within at least a day or two. If standing water is not removed, it can increase the amount of water vapor in the air and cause considerable damage to wooden furniture, molding or flooring. It is wise to remove furniture as soon as it is safe to do so and store it in a cool, dry room, away from sunlight, until affected rooms are repaired and restored.

3. Clean Water Floods Can Cause Damage

If flooding in your building was caused by a plumbing mishap, the results can be just as detrimental. For example, if a pipe burst in the break room, the water can affect electrical systems and equipment or short them out, which can increase the risk of fire. Draining away standing water can reduce these potential hazards.

Flooding in your Atlanta, GA, commercial building can create a variety of problems for you as a business owner. However, whether the flooding was caused by a pipe burst or by a storm, acting quickly can prevent the worst of the damage and lower repair costs. For more information, visit http://www.SERVPROnorthatlantabuckhead.com.

3 Ways To Use Landscaping To Protect Your Home From Water Damage

4/17/2018 (Permalink)

Heavy rains or extreme storms can drop thousands of gallons of water on your Atlanta, GA, yard over the course of a winter season, potentially leaving behind outside flooding or overflowing drainage in their wake. Therefore, it’s important to prepare for any intense rainstorm by finding ways to properly divert rain drainage away from your property. Here are three ways to use your outdoor landscaping to protect your home from the brunt of oncoming excess water and keep it outside where it belongs.

1. Be creative with your mulch. If you’ve created any garden or plant beds around the exterior of your home, there are preventative measures you can take to effectively ward off flooding issues. Use heavier mulch that absorbs more of the water within itself as opposed to allowing it to run toward the walls of the house. Furthermore, it’s best to leave a 6-inch gap between your mulch and siding so that any excess water doesn’t wick up and into the exterior siding of your home.

2. Direct rainwater spouts away from the house. In the event of a rainstorm, your drainage spouts work to keep water flowing freely off of your roof and away from your exterior paneling. However, it’s important to extend these downspouts as much as possible to keep any outside flooding from building right next to your home.

3. Use grass or rock formations as barriers. If your family has experienced countless flooding problems in your basement, cellar or even surrounding your doorways, it helps to create a landscaping barrier in areas that are prone to excess water buildup. Incorporate added grass to help absorb and block, or enhance the space with a decorative rock path to break up the runoff and keep it from collecting.

While outside flooding isn’t always preventable, there are certainly ways to help prevent excess water from building around the exterior of your Atlanta, GA, home. These three methods can be useful in safeguarding your property without taking away from the beauty of your landscape. For more information, visit http://www.SERVPROnorthatlantabuckhead.com

How can professionals help?

3/30/2018 (Permalink)

Professionals from a restoration company that specializes in mold removal and deodorization will help when there is mold damage in a variety of different ways. They will have equipment that will detect if there is mold growth behind a wall. They will be able to identify the presence of black mold, too.

To avoid the mold damage from spreading, it's best to contact a restoration company.

They will come in with professionals to focus on mitigation, remediation, and identify what the issues are. Some people simply have mildew. Mildew is a fungus, but it's not on the same level as mold in a home. For most people, mildew can be taken care of with household cleaners.

Once the mold in a home or the commercial mold damage is identified, it will be removed. From there, deodorization will take place so that the smelly odor goes away. The deodorization will take place in all areas to ensure that anywhere there was mold growth will smell fresh once again.

From there, dry rot and any affected areas will be rebuilt or replaced. Mold damage can affect properties in a lot of different ways. However, by working with a restoration company, it will be easier to rebuild so that the presence of mold will be a distant memory.

Visit http://www.SERVPROnorthatlantabuckhead.com for more information on mold.

Managing Mold Damage In Your Sandy Springs Laundry Room

3/30/2018 (Permalink)

Mold Remediation Managing Mold Damage In Your Sandy Springs Laundry Room Musty Smell from Mold? Call SERVPRO in Sandy Springs

SERVPRO's Sandy Springs Remediation Can Eliminate Mold Problems

No one wants mold damage anywhere in their home, but the laundry room is a common and frustrating area where it makes itself known. You try to remove the mold yourself without success and finally ask, "what company near me holds the key to complete mold remediation?" The answer is SERVPRO, your local mold management and remediation experts.
It is not surprising that mold damage plagues your Sandy Springs laundry room. Plenty of organic material and a wide range of microbial accelerants lie in your laundry basket. The area is isolated, in an out of the way corner of your basement or lower level, where you are a bit lax with daily cleaning. Your washer itself is a treasure trove of nooks and crannies that hide mold growth. You sniff the musty odor every time you open the washer or dryer doors, and the clothes you hang and fold sadly hold that funky smell right into your family’s dresser drawers and closet.
Dealing with persistent mold is not a do it yourself job. All your efforts fail because mold is a tricky problem that requires remediation experts from SERVPRO to conquer. When we arrive expect a thorough inspection of the laundry area to isolate any mold colonies behind or under the washer or dryer. Storage units and laundry chutes will be tested for mold activity. Hoses and other plumbing connections will be examined for leaks and evidence of mold growth.
The washer and dryer themselves are possibly a source of mold contamination. Our staff looks for visible mold on seals and doors and pulls out traps and drains to seek hidden patches of mold or mildew. Fungi found may be scrubbed off solid surfaces. If hoses and seals are the problems, a referral to an appliance repair specialist makes sense. Hoses, traps, drains, and seals removed and replaced eliminate the source of the mold. Disinfection with appropriate SERVPRO products on non-porous surfaces followed up with liquid or fogging deodorizers move your laundry room back to fresh-smelling instead of odor-creating.
Rather than discarding and replacing moldy appliances and walls, consider contacting SERVPRO of North Atlanta / Buckhead for a laundry room mold remediation. Call our friendly staff at (404) 261-2925 to set up a consultation.

From Remediation to Reconstruction, We can Restore Your Atlanta Home After Any Type of Storm Damage

3/30/2018 (Permalink)

Storm Damage From Remediation to Reconstruction, We can Restore Your Atlanta Home After Any Type of Storm Damage SERVPRO Works Fast to Make It "Like it never even happened." Call For Storm Damage Rebuild in Atlanta

SERVPRO Has the Experience and Expertise to Rebuild Your Damaged Property

Disasters and emergencies that affect your home can range in size and severity. Many of these situations can keep you and your family from living at home until restorations are finished. Not only can these problems create safety hazards themselves, but repairs and other types of work can make it difficult to normal family life.

In Atlanta, we provide all of the storm damage services needed to restore your home completely, from initial cleaning and remediation to complete reconstruction. We know having one company provide all of the services your situation requires not only reduces the time involved but that doing so can also save thousands of dollars. You can put these savings to use in beneficial ways for your family.

Our SERVPRO technicians are highly skilled in all phases of damage-repair, including reconstruction. Upgrading the features in your home after damage to meet the latest code requirements or to gain additional energy savings or safety features are options we can discuss with you.

Other options that reconstruction can provide include increasing room size, altering the floor plan, widening stairways, adding windows and exterior doors, and many others that can be extremely cost-effective. We can explain more when we make our initial assessment of your home. We add creativity to our experience and skills to provide you the best in reconstructing your home.

Rebuilding a home after being damaged may seem the best option if the structural and cosmetic damages cover only a small area, but when the area damaged is much greater, reconstruction can keep a home from becoming condemned and demolished. When a home is destroyed, insurance often does not pay enough to purchase another home of similar size, and this can lower your family's standard of living significantly.

When you need more than cleaning and damage repair, call us, SERVPRO of North Atlanta / Buckhead at (404) 261-2925. We would love to make your home your dream home, one that is designed with your family in mind.

Understanding Why and How To Flush Water Heaters

3/26/2018 (Permalink)

As a homeowner in Atlanta, GA there's a lot of upkeep you have to do. From cleaning out gutters to fixing dripping faucets, there's always something for you to do. Maintaining your water heater also takes a bit of dedication. However, if you put in the time, you may see some great benefits.

Benefits of Flushing the System

Doing a regular water heater flush can help you extend the life of your appliance. The flush drains out sediment buildup. Sediment buildup can lead to interior damage to your heater that may result in the need for costly repairs or a replacement.

How To Flush

Now that you know why you may want to do a flush, you need to know how. The task is fairly simple, but hiring a residential cleaning service can make the process even easier.

1. Turn off the water heater. Either turn off the gas or electricity, depending on what type of heater you have.
2. Connect a garden hose to the drain valve. Run the other end to a designated drainage area that can handle warm water with sediment.
3. Open the drain valve to drain the tank. After several minutes, you can turn on the hot water faucet in a kitchen to help speed up the draining process.
4. Close the drain valve after all of the contents have been drained. You'll know the water is empty when the flow out of the hose slows and then stops.
5. Resupply water by turning the water supply back on. Watch the open water faucet in the kitchen for a smooth stream of water to know when the tank is full.
6. Turn the power back on. Once the tank is full again, you can return power to the unit.

A professional crew can help you make sure you get a thorough cleaning of your water heater. They may also be able to help you determine where you can drain the water and sediments. Visit http://www.SERVPROnorthatlantabuckhead.com for more information on water damage. 

6 Tips for Getting Rid of Mildew on Plants

3/26/2018 (Permalink)

Did you know some of your house plants could be susceptible to plant mildew? If you notice this growth in your Atlanta, GA home, you likely want to get rid of it as soon as possible. If left untreated, the mildew could lead to the death of the plant.

1. Don't use mildew cleaning products. Most cleaning products on the market are designed to get mildew off of building surfaces. If you use this type of cleaner on your plants, you may end up doing more harm than good. You should only use a cleaner if it is specifically designed for plant mildew.
2. Prune the covered areas. Removing the leaves covered in mildew is an important step in getting the infection off your plants. If the mildew growth covers most of the greenery, it may not survive the necessary pruning.
3. Move it outdoors. If you have an indoor plant, take it outside to give it a chance to reach a normal humidity level. If it's already outside, you may want to try to move the plant into direct sunlight if possible.
4. Wash away the mildew. Use plain water to remove the growth, but be careful not to give the plant too much water this way. When you do water your plants, you should try to put the water directly at the roots instead of allowing it to flow over the leaves.
5. Put it in sunlight. Direct sunlight can help dry the plant faster. This removes the moist environment mildew needs to thrive.
6. Use mildew-resistant potting soil. Once you have your mildew problem under control, you want to prevent it from coming back. Introducing a mildew-resistant potting soil can help decrease your chances of seeing this growth again.

At first, plant mildew may not seem as worrisome as mold on your house. However, your mold remediation experts may encourage you to act quickly on its removal. Visit http://www.SERVPROnorthatlantabuckhead.com for more information on mold. 

Could Mold Be Growing in Air Ducts?

2/20/2018 (Permalink)

The fact is air ducts are a great environment for the growth of mold, mildew and other fungi. Mold can grow anywhere there is extra moisture, and your building's heating and cooling system creates moisture in the ducts. Regular HVAC cleaning, including the cleaning of vents, may be able to help stop this growth. Working with professionals experienced with the removal of mold can make the cleaning process even more beneficial.

Discourage Growth by Dusting

Seeing built up dust around vents and ducts is no new sight. However, it should be something you're concerned about. Dust can actually help trap moisture in your ducts, which can lead to the growth of mold. The dust can even act as a surface for the fungus to sprout and grow. When you clean the dust out, you remove the habitat.

Test Your System to Learn More

Just because mold can grow in different parts of your HVAC system doesn't mean that you currently have that problem. Typically, when you have a fungus issue you'll be able to spot the problem in a few ways:

• You see mold growing on surfaces.
• You smell mildew in the air.
• You notice extra moisture around vents.

If you don't notice any of these issues, chances are you don't have a problem to worry about. You can really test your HVAC system by turning it off for several minutes. When you turn it back on, try to compare the air's smell. If you notice stronger scents of mildew with your HVAC running, it could be a sign you need to call in a professional for an HVAC cleaning and mold removal.

Regularly cleaning vents and air ducts on your own may be enough to keep the growth of mold at bay. However, getting a professional HVAC cleaning in Buckhead, Georgia, can you give you more peace of mind that your business doesn't have any unwanted patrons swarming through the air.

For more on mold visit us at http://www.SERVPROnorthatlantabuckhead.com.

Why To Board Up After a Fire

2/13/2018 (Permalink)

If your commercial property in Moringside, Georgia, has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier.

Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

1. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

2. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.

3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to restoration experts in Moringside, Georgia, about whether boarding up is a good strategy for preventing loss and limiting damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful.

Visit http://www.SERVPROnorthatlantabuckhead.com for more commercial restoration and fire.

Avoiding Puff Backs in Your Home

2/6/2018 (Permalink)

Your furnace works hard day in and day out to keep your Atlanta, Georgia, home a warm, comfortable place to live for you and your family. However, when left to its own devices too long without the proper maintenance measures, this same furnace can product a puff back, a small inner-furnace explosion with the power to spread soot and smoke all across your home in a matter of seconds. The best way to defend against this issue is to

• Schedule regular inspections
• Regularly change your filters
• Check your fan now and again

By taking these steps and learning the basics about puff backs, you can ensure you never face this issue in your home.

Invest in Inspections

The average puff back can be caused by a wide range of reasons, almost every single one of which boils down to improper maintenance over extended periods of time. That’s where having a professional on your side comes in handy. Having an annual inspection done by a certified pro helps you catch issues early on and keeps your furnace running smoothly so furnace explosions are never a concern.

Change Filters

A leading cause of puff backs is a clogged filter. When filters become clogged, dirt and dust get sucked into a furnace. Especially in oil-burning furnaces, these particles can combust, leading to an explosion that sends soot flying through the vents. Filters are generally affordable and easy to replace, fortunately, making this a precautionary step any homeowner in Atlanta, Georgia, can take.

Check Fans

Another cause of puff backs is a fan that’s not operational. When the fan can’t move, heat gets backed up in your vents and furnace, which contributes to the formation of puff backs. Checking both your fans and vents now and again helps ensure the heat is moving as it should be.

Each of these steps are fairly simple but can be crucial. You want to do what you can to prevent a puff back of any magnitude from occurring in your home.

Visit us at http://www.SERVPROnorthatlantabuckhead.com for more tips on fire.

How To Protect Your Family and Prevent Sewage Backup After Heavy Rains

1/18/2018 (Permalink)

When a heavy storm hits in Atlanta, GA most people think about leaking roofs, power outages, or flooding streets. However, even if you board up your windows and have a brand new roof, a sewer backup caused by heavy rain water that overloads the municipal sewer system can cause a disaster inside your home. When the backup includes grossly contaminated black water, not only is it a pain to deal with but it can impact your family’s wellbeing.

Factors Contributing to Sewage Backup

Flooding from heavy rain in your area does not always cause sewage to back up into your home. If your city’s sewage system is well-maintained with newer equipment, it may be less susceptible to backups, as age and system damage can make it more likely that waste will go back into homes and businesses through the pipes. Other factors that contribute to the sewer backing up include the following:

• Damage caused by tree roots
• Combined sewage and storm pipelines
• A blockage somewhere in the city’s sewer main
• Lack of a backflow prevention device in your home

Tips for Preventing Sewage Backup

Because a sewer backup can be caused by a variety of factors, including some outside of your control, there is no way to guarantee that a storm will never cause black water to back up in your home. However, implementing preventative measures can help make a backup less likely. These are some of the common preventative measures:

• Replacing plumbing leading to the sewer main with plastic pipes less susceptible to tree damage
• Repairing damaged lines
• Installing a prevention valve
• Keeping your pipes clean, including proper disposal of paper products and grease

What To Do If Your Sewer Backs Up

Prevention is the best protection. But when black water does enter your home, you need a professional cleanup crew to ensure the job is done right so that you and your family in Atlanta, GA remain healthy.

Visit http://www.SERVPROnorthatlantabuckhead.com for more information on storm damage.

Water-Damage Cleanup and Care Tips for Your Home

1/18/2018 (Permalink)

If you have recently experienced an emergency that left you with water in home living spaces, it’s important to understand how to take care of the damage while preserving your possessions and home furnishings. Proper care and cleanup is essential whenever you have a broken pipe or plumbing emergency because long-term secondary damage from these incidents can set in if the cleanup is not thorough and timely.

Steps To Take After the Emergency

When you have water coming into your house in Atlanta, GA from plumbing problems and other residential mishaps, the first thing you need to do is stop the water and secure the area. Once that is done, you’ll need to make sure you know how to get the help you will need with cleanup. Here are the steps you need to take to get that ball rolling.

• Contact your insurance company to make a claim
• Contact a professional water damage restoration service
• Keep the area secure and pets and people out until cleanup finishes

It’s common for insurance companies to work with certified damage-cleanup specialists to streamline payment, so you will want to get in touch with both organizations quickly.

Professional Dry Cleaning for Your Home Furnishings

Most homeowner’s policies cover water damage from plumbing emergencies and other residential causes. That means most homeowners will not see any cost above and beyond their deductible. For most people, that means there is a substantial cash savings to having professionals in Atlanta, GA handle the cleanup. Damage from water in home living areas is expensive to clean up, as well as time consuming.

Professionals also know how to remove water in home living spaces while repairing damage and preventing long-term issues from setting in because of the problem. They have the credentials and the experience to take care of your dry-cleaning needs after a broken pipe, so take advantage of that fact whenever you need help with cleanup.
 Visit http://www.SERVPROnorthatlantabuckhead.com for more information on water damage.

Tips for Addressing Category 1 Water Damage

1/18/2018 (Permalink)

Whether it is from a broken pipe or a clog, as a business owner or building manager you will encounter water damage at some point. However, not all water damage is alike. There are three primary categories of water based on sanitation level. The three categories are as follows:

• Category 1 originates from a sanitary source, such as a supply line. This clean water poses little health risk but can become contaminated.
• Category 2 is significantly contaminated and poses a health risk. It can contain microorganisms, as well as organic and inorganic matter.
• Category 3 is severely contaminated and hazardous to your health. This water may contain organic matter, sewage waste, or other substances.

If you have Category 2 or Category 3 damage in City, State, a professional cleanup crew can make sure the damage is cleaned up properly. If you think you have Category 1 water damage, follow these tips to safely address the situation.

Make Sure the Water Is Clean

Because Category 2 and Category 3 water are toxic, make sure the water damage is from Category 1 water. Clean water comes from a supply line, water heater, steam lines, or rain water. Also, remember that Category 1 water can become contaminated as it comes into contact with other surfaces and materials.

Investigate the Damage

The extent of the damage may be difficult to easily assess. A broken pipe may lead to water buildup within walls. If you have carpet on the floor, the carpet should be removed, if possible, to dry and for you to assess hidden damage. Any water can lead to hazards such as mold if areas are not dried properly, so it is important to identify all water damage quickly.

Establish Airflow To Dry the Damage

Once you have identified the damage, you need to dry it out. Use at least one air mover for every 15-25 square feet of floor, with more for particularly wet areas or materials. Dehumidifiers may also help to speed up the drying process. It is important to make sure the area is completely dry before returning furniture or carpeting to its original location. Visit http://www.SERVPROnorthatlantabuckhead.com for more information on commercial water damage.

Top Reasons You Have Mold in Your Home

12/2/2017 (Permalink)

Top Reasons You Have Mold in Your Home

There is always talk about how dangerous mold is and how you should ensure you do not have it in your home, especially black mold. Doing a check of your home on a regular basis is important to spot any black mold issues and to get mold cleanup started right away. However, the key to really ensuring you do not get mold in your Atlanta, GA  home is knowing why mold grows in the first place.

The main instigator for mold is moisture. In a home, there are plenty of sources that can create a moisture problem. Some common issues include:

High humidity
Broken pipes

If you have any of these issues, it is essential to address them right away and get rid of the excess moisture before black mold even has a chance to begin growing.

High Humidity

High humidity is typically a weather or season issue. You can take steps to reduce the humidity in your home. Using an air conditioning unit will remove excess moisture in the air and reduce your homes humidity. In areas that tend to attract moisture, such as attics or basements, you may want to run a dehumidifier.

Broken Pipes

If you have a plumbing issue, you should get it fixed asap. You also need to check for water leaks to ensure the plumbing issue did not lead to water getting in your walls, floors or ceilings. If water did leak out, then you should clean it up immediately. Never let water sit too long.


If you experience flooding in your Atlanta, GA home, you should take steps to stop it from occurring again, if possible. Anything that was damaged from the flood waters should be removed, such as bedding, drywall or furniture.

Your best bet when tackling mold is to call in professional help. You can find mold removal professionals or others who can assist you with your moisture issues and ensure mold is not growing in your home.
Visit http://www.SERVPROnorthatlantabuckhead.com for more information on mold.

4 Tips for Containing Mold Damage in Your Home

12/2/2017 (Permalink)

4 Tips for Containing Mold Damage in Your Home

Any time there is standing water in your Atlanta, GA home from incidents like a leak or a flood, mold almost immediately follows. Within 48 hours of the water issue, mold can grow and spread throughout your home, causing damage and structural issues. Take advantage of these tips to keep black mold out of your home while you wait for the professionals to arrive.

1. Restrict Airflow in Your Home

Mold spores spread more rapidly when they are blown around by fans or air conditioners. They can also get sucked into your HVAC system and cause an infestation you are unaware of. Turn off your HVAC system and all fans. Resist the urge to point a fan at wet carpet or flooring.

2. Shut off the Water

If you have a leaky water pipe or sewage system, turn your water off immediately after locating the leakage point. This will prohibit any further damage to your home and make the mold cleanup process easier. Any time there is a moisture problem, it is best to keep the water off until the issue is resolved.

3. Vacate Your Home

When possible and especially in cases of an extreme water problem, it can be best to stay somewhere else while your home is recovered.

4. Don’t Move or Touch Anything With Mold

Even small spots of mold can be extremely dangerous. Rather than trying to handle it yourself and unintentionally spreading mold spores or making yourself sick, call mold removal professionals. They are experienced and have the proper training, equipment and protective gear to make sure the mold is entirely eradicated without injury.

Water problems in your Atlanta, GA home can lead to an even bigger black mold infestation unless you react quickly. Stay safe by not allowing the mold to spread and calling the right experts for help.
Visit http://www.SERVPROnorthatlantabuckhead.com for more information on mold.

Removing Two Feet of Water from Your Basement

12/2/2017 (Permalink)

Removing Two Feet of Water from Your Basement

Dealing with a flood in Atlanta, GA is every business owner’s worst nightmare. The water usually winds up in the basement, and whether your basement is filled with offices or not, water damage is often a result of the flood. If there are two feet of water or more in your basement, you will definitely want to call a water restoration professional to take care of the job. Using the latest equipment and techniques, they should be able to restore your business in an efficient manner. Here are a few things you should expect to happen.

1. Move-Outs

Depending on how large the affected area of your property is, the restoration company will likely move furniture and other personal belongings out of the building. This will allow them to clean and restore the affected area more effectively, including treating the furniture and belongings they’ve moved. It will also make room for the restoration equipment, which often takes up considerable space.

2. Water Restoration

Once the affected area has been cleared, the restoration professionals will haul their specialized equipment into your building. This often includes trash pumps and truck-mounted extraction units. A trash pump functions much like the sump pump some homes may have in the basement, except it’s intended for water that contains outside debris and trash, such as leaves, sand or sludge. They may also use submersible pumps depending on how severe the flooding is, and wet-dry vacuums once most of the water has been removed.

3. Drying and Cleaning

At this stage of the restoration process, the professionals will use specialized dehumidifying and drying equipment to restore your basement to its original state. As this process is in motion, a good restoration company will regularly monitor the moisture levels in the affected area to make sure all the water is removed. Odor removal is also another crucial part of this process, since odors are much more difficult to remove from a dry environment than a moist one. Visit http://www.SERVPROnorthatlantabuckhead.com for more information on water damage.

Commercial Water Damage Restoration

9/26/2017 (Permalink)

Preparing your business from natural and man made disasters is critical. Due to recent storms across our country, Atlanta is not immune to natural disasters. It is important to make sure that you have the proper plan in place to be best prepared for when disaster strikes. 

SERVPRO of North Atlanta/ Buckhead has some great resources that can help you in planning the process. A few years ago we created a no cost app called the Emergency Ready Profile. This can be downloaded in the Apple App Store or Google Play store. This tool allows you to add emergency phone numbers and cut off switches for your facility. The best part is you can print it out or leave it on your phone to access anywhere in the world. 

We also have team members that are available to complete the app with a basic walkthrough of your facility. Call us at (404) 261-2925 to schedule an appointment. 

Commercial Flooding

9/26/2017 (Permalink)

Commercial Commercial Flooding SERVPRO of North Atlanta/ Buckhead

If you have a large commercial flood in your building, SERVPRO of North Atlanta/ Buckhead is here to help! We have a lot of large loss experience and have been family owned for many years. 

It is important that every large loss is properly handled with documentation and proper steps taken. Doing the job correct the first time is important to prevent secondary damages from happening. 

We strive to be an education company in the disaster restoration industry. With that said if you have any questions on what to do or how to even be better prepared, feel free to reach out to us at anytime. We have several team members that are trained and specialize in different areas of large loss restoration. 

You can reach us 24/7 at (404) 261-2925 or visit our website at http://www.SERVPROnorthatlantabuckhead.com/

Fire Damage to your home in Atlanta, GA

9/26/2017 (Permalink)

Experiencing a fire loss can be a traumatic time for you and your family. SERVPRO of North Atlanta/ Buckhead is here to help if you ever experience such a situation. 

It is important to first make sure your structure is safe to enter. We high recommend not entering your home until it is inspected by a certified company. It is also important to understand your insurance coverage before signing any contracts with a restoration company. Many companies can take advantage of you so make sure you ask plenty of questions before you get started. 

Once the process begins, it is important to make sure if your content is salvageable, to make the restoration company takes a detailed inventory on a spreadsheet and with photos before taking your belongings to be cleaned.

Overall if you have any questions about handling a fire loss in your home feel free to reach out to us at http://www.SERVPROnorthatlantabuckhead.com/ or call us at (404) 261-2925

Dealing with Mold Damage in Atlanta

9/26/2017 (Permalink)

Mold is something no one wants to have to deal with. It is important to understand that hiring the right professional is critical when discovering any types of microbial growth in your home or business. 

The first step when microbial growth is discovered is to have an environmental hygienist do a test to determine what kind of growth it is. Once it is determined there will be a written protocol on how to treat and remove the growth. 

It is important to not create further spread of mold spores when discovering mold by immediately cutting into structures and discarding. In most cases, containment will have to be set up to prevent further spread of mold spores. 

If you have any questions about mold remediation in Atlanta or the Buckhead area, feel free to reach out to us at anytime at (404) 261-2925

What to do if you find mold in your home?

9/26/2017 (Permalink)

Finding mold in your home can be a stressful situation. We want to make sure you know what to do and how to handle it. First if you have any questions feel free to call us at anytime at (404) 261-2925.

If you discover mold or any kind of microbial growth growing in your home, it is important to get a hygienist to test the substance. Once the growth is determined the proper recommendations can be written for how to remove and treat. It is very important to make sure each step is taken into account. This way the job can be completed and not have to be redone for a second time. 

Overall if you need more insight on mold remediation, visit our website at http://www.SERVPROnorthatlantabuckhead.com/mold-remediation

Hurricane Irma Restoration Work

9/26/2017 (Permalink)

SERVPRO of North Atlanta/ Buckhead was called to assist on commercial large loss projects in Jacksonville, Florida after Hurricane Irma ripped through the area causing massive flooding. 

Our team is prepared 24/7 to travel anywhere in the United States to help those in need. We have the equipment and manpower to dry any size loss. Our team is trained and experienced with many large commercial water losses under our belts. 

It is important to have adequate manpower to extract the water immediately but also make sure that more water does not come in. Once the water is extracted, the drying process can begin. We have several large commercial desiccants that are designed for climate control in large facilities.

If you have any questions about our Large Loss capabilities, contact us at anytime at (404) 261-2925

Storm Damage Restoration

9/26/2017 (Permalink)

Sometimes unexpected things can happen to our homes. One of those can be a tree falling through our roof in the middle of the night. When this happens, our team is available 24/7 to respond. 

One of the major concerns is secondary damage such as rain. If a tree falls through the house and it leaves a big opening you could look at a very expensive restoration project versus just the initial damage. It is important to get temporary cover on the roof or side of the house that is damaged. 

SERVPRO of North Atlanta/ Buckhead has the team and equipment to get the job complete from start to finish. If you have any questions, you are welcome to call us anytime or visit our website at http://www.SERVPROnorthatlantabuckhead.com/

Water Damage Restoration

9/26/2017 (Permalink)

Water Damage Water Damage Restoration SERVPRO of North Atlanta/ Buckhead

Water Damage in your home or business? 

No worries! SERVPRO of North Atlanta/ Buckhead is here to help! We have commercial and residential equipment to handle any size job. With hundreds of air movers, and dehumidifiers no job is too big. 

Time is of the essence once water enters your home or building. It is important to extract as soon as possible to prevent secondary damages such as mold and other microbial growth. Once the water is extracted the drying process can begin. It is important to leave equipment in place to make sure the entire structure is completely dry. We make sure to send team members out to monitor the drying process and document it. This is all uploaded in our proprietary software for your records. 

If you have any questions on water damage in your home or business visit our site at http://www.SERVPROnorthatlantabuckhead.com/

The Basics of Water Damage Restoration

9/14/2017 (Permalink)

The Basics of Water Damage Restoration

Water in home or water in business can leave occupants at a loss of what to do. A pipe break in the plumbing system, a heavy storm, and a supply line break are some reasons for a flooded home or office building. Depending on the severity of the situation, water can cause destruction to the structural integrity of a building, and destroy belongings.

Without proper mitigation, a flooded home or place of business can develop mildew and mold, which increase the risks posed to the occupants. Professional restoration services provide various solutions to contain water damage in residential and commercial buildings. Flooding may seem overwhelming, especially for the first time but understanding the water cleanup process gives a clue as to how a restoration company will facilitate recovery.

The first step to the water damage restoration process is making the call to the experts. This action should be immediate to avoid the flood damage from spreading too far. As water continues to accumulate in a building, it accelerates the deterioration of the construction and valuables. The quick response of a restoration service ensures that the drying process begins as soon as possible to avoid this.


Once the restoration experts arrive, they begin by evaluating how far the water damage goes. Before the right mitigation measures are put in place, technicians have to know where to concentrate their efforts. Were leaks the cause of water in home or water in business? Is the roof compromised? If it was a supply line break, how far does it extend? All these elements will become clear after a thorough inspection. A restoration company will have top-of-the-line tools like cameras to check all the nooks and crannies to ensure problematic areas don’t go unnoticed. The comprehensive documentation conducted during the inspection stage doesn’t just help with the drying process but also with the insurance claim.

Water Extraction

The next part of the water cleanup exercise is to extract it. Using extraction equipment like vacuums and pumps, technicians will get rid of any standing water in a flooded home. Extracting the water provides an opportunity for damage mitigation because drying becomes less challenging. By removing the water after a pipe break, the cleanup experts can easily move furniture, check the floors and walls for mold growth and clear debris. If the flood damage has led to mold and mildew problem, experts will recommend remediation.

Cleaning and Drying

Once the surfaces are free of standing water, a restoration company will work on removing all moisture. Water cleanup professionals use specialized tools to detect areas of a property where moisture is still present. Dehumidification equipment is used for drying the affected regions. Sanitization is necessary when dealing with water in home or water in business. During the water cleanup, experts will apply chemicals and other products to get rid of any microorganisms that may be breeding in the wet surfaces. Part of the restoration includes drying the carpeting and draperies.

Property Repair

Mitigation of water damage is not just about emptying a flooded home; it’s about restoring your property to its former state. Flood damage can leave a house or commercial building with significant issues like a leaking roof, cracked walls, or chipped paint. A restoration company will conduct the necessary repairs, and the amount of work will depend on the degree of destruction. Sometimes a property may need new floors or a roof replacement. For water damage resulting from a supply line break or a pipe break in your plumbing, plumbers may need to fix the fault or replace the system entirely.

Water in home or water in business can leave an owner reeling from extreme devastation. Only the right mitigation techniques can help a residential or commercial property recover from flood damage. A restoration company will not only rebuild the integrity of your flooded home but also provide tips for avoiding a pipe break or detecting a supply line break before it causes flood damage.
Visit http://www.SERVPROnorthatlantabuckhead.com for more information on water damage.

The Benefits of Hiring Experts for Professional Fire Damage Restoration

9/14/2017 (Permalink)

The Benefits of Hiring Experts for Professional Fire Damage Restoration

Fire damage is one of the most challenging situations that a property owner has to manage. Most people think that the most challenging part of the fire damage is watching everything go up in smoke; while this could be hard, it is even more difficult to organize the restoration of the home to the state it was in before the damage. In case you have suffered massive losses in the fire, you may even be tempted to try home restoration by yourself. However, the benefits that come from engaging commercial fire damage professionals in the fire restoration process greatly outweigh the cost. Below are a few of these benefits.

Round the clock fire damage and fire suppression support

A house that has suffered fire damage can only be declared safe and stable after the fire sprinkler systems, the fire hoses, and the fire trucks have left and entire commercial fire damage restoration process has been carried out. There is no way to know if the fire weakened internal structures in the house, or the pressure from the fire hoses and the fire sprinkler systems and they could collapse at any given time. There have also been cases where a fire which was thought to have been put out rekindles. All these are scenarios which need 24-hour support from the firefighters and the restoration company. If you try to handle the soot damage, smoke damage and water damage from fire sprinkler systems alone, you will increase the magnitude of your losses.

The support services you will get during this time after fire suppression include:

• Emergency board up and stabilization of the structure after a utility room fire

• Removal of the household goods and assessment for damages immediately after the fire, soot damage and smoke damage

• Use of water extractors and dehumidifiers for the remediation of any water damage coming from the fire suppression efforts.

• The initial cleaning up of the surfaces after the soot damage or smoke damage to prevent staining.

Availability of the right equipment for fire restoration

Fire restoration is not a simple process. It needs tools such as fire trucks, fire hoses, and a person who knows how to handle the equipment. When trying to put out a utility room fire or any other form of electrical fire, for instance, you will need a powerful fire hose or fire sprinkler system, and a firefighter who knows how to handle it. Hiring these experts will be the simplest way to make sure that fire restoration is carried out properly.

Quality of the outcome

The basic goal of fire suppression and home restoration after an electrical fire is to take it back to the state it was in before any of the commercial fire damage happened. However, competent firefighters do more than that. The firefighters and their fire trucks will go an extra mile and make sure that the furniture has been cleaned, the smoke damage and smoke smell has been removed from the upholstery. The fire truck operators will also go the extra mile and ensure that any surfaces which were stained by soot damage have not only been cleaned, but the resistant ones have been painted over. The best electrical fire restoration professionals also ensure that after the water extraction, dehumidification and drying are done properly to protect the home from mold damage.

These are some of the benefits which come from engaging professional commercial fire damage restoration experts. It is advisable to contact them as soon as the electrical fire or utility room fire damage occurs because this will determine the speed at which the home restoration process will be completed. When you contact them, you will have to give them a detailed account of the situation, and set up an initial assessment. It will help them look at the electrical fire damage or utility room fire damage and prepare appropriately for restoration. With a competent restoration expert, you can be assured that your house will get to the state it was in before the damage.
Visit http://www.SERVPROnorthatlantabuckhead.com for more information on fire damage.

How the Storm Restoration Process Works

9/14/2017 (Permalink)

How the Storm Restoration Process Works

Dealing with storm damage and hail damage can be difficult. Fortunately, a home restoration and water restoration company can help you deal with your hail damage, storm restoration, and storm remediation. Whether you are dealing with flooding damage caused by river flooding, wind damage, hurricane damage, roof leaks caused by ice dams or ice damming, frozen pipes, ice damage, hail damage, or just lots of ground water and flood water in your home, you’ll need roof repairs and a lot more storm restoration repairs done.

Your first step after storm damage, hail damage, ice damage, or wind damage occurs is staying safe. Don’t go near downed power lines. Avoid touching or entering the flood water and ground water in your home, as it may be contaminated or it may carry an electrical current. Avoid going into rooms that have roof damage and where there is a chance that the roof may cave in. Make sure you do not step on sharp objects, such as broken glass.

Your next step is making an emergency call to a professional home restoration, water restoration, and storm restoration company so that they can take care of roof repairs. You want to get started immediately with storm restoration and storm remediation. Roof leaks caused by hurricane damage get worse and bigger over time, so you need roof repairs done as soon as possible. If river flooding caused your home to be filled with flood water, or if excessive rainfall caused your home to be filled with ground water, then you want to get it removed with flood pumps as soon as possible. The longer the flood water and ground water linger around, the more the water will seep into your home and furniture, causing even more ruin.

The home restoration and water restoration company will first make an assessment of the extent of the flooding or river flooding damage, roof damage, ice damage, wind damage, hurricane damage, and other forms of storm damage. They will develop a plan of action so that they can restore your home back to the way it was. This plan is the first step towards storm remediation.

Next, they will likely start removing any flood water and groundwater caused by river flooding from your home. Using flood pumps that can go under the water and suck it out, they will dry out your home. They will use other equipment to remove any moisture from your walls and furniture. Flooding causes hidden pockets of moisture to seep behind walls, under tiles, and get absorbed in your rugs, carpets, couches, and appliances. Special equipment will be used to detect this moisture and remove it. These tools work similar to flood pumps and remove moisture just as well as flood pumps remove ground water.

The next step, after repairing the damage caused by flooding, will likely be repairing the roof damage. Roof repairs will be done to repair any roof leaks. Broken window panes caused by wind damage and hurricane damage will be removed, and new windows will be put in. If there is ice damage, such as ice damming, ice dams, or frozen pipes, it will be taken care of as well. Frozen pipes that have burst can be replaced. If the frozen pipes have not yet burst, steps will be taken to make sure that the ice inside them thaws quickly and doesn’t cause any damage. Ice dams can be removed, and steps will be taken to ensure that ice damming does not occur again. Ice damming, by the way, refers to when ice dams block off the side of your roof, preventing snow from draining. This leads to roof leaks and roof damage.

A professional home restoration and water restoration company will not suffice themselves with storm remediation. They will also take steps to renovate your home so that it is safe to live in again. They will replace whatever can not be repaired. They will work to make sure that your home is looking beautiful again and that no trace of the storm damage remains. You may even find that your home looks better after they are done.
Visit http://www.SERVPROnorthatlantabuckhead.com for more information on storm damage.

How to Begin the Process of Professional Water Damage Restoration

8/31/2017 (Permalink)

How to Begin the Process of Professional Water Damage Restoration

Water damage and having a flooded home is a lot more common than you might think. Many people live near water, whether this is a lake, river or ocean and because of this, they may deal with water in their home or water in their business office more often than they would like. If this has been a problem for you in the past and you are now dealing with a lot of damage issues, it is time to get in the mitigation experts to do proper restoration and drying.

What to Do After Having a Flooded Home and Water Damage

After you have dealt with a significant amount of water in your home or have had water in a business office, you need to contact a local restoration company to come in and do the work for you. One of the reasons it's important to leave the mitigation to the experts is because a supply line break or even a full-on pipe break can cause a large amount of damage that is hard to handle on your own. Flood damage can cause a lot of serious future issues if it is not properly cleaned, so water cleanup is essential to a high-functioning home.

How to Hire a Professional Restoration Company for Mitigation

The best way for you to hire a restoration company for your home's flood damage is to contact the one you find most helpful. They will let you know what to expect out of the restoration and how much it is going to cost you. They can also find the pipe break or supply line break that is causing the issues to begin with. You may need to get someone else in to handle the pipe break or supply line break, but at least you will be aware of what is causing your problem.

How the Pros Work with Water Damage Issues

Water damage restoration is incredibly thorough and involves drying and water cleanup that is done by the experts. Mitigation and restoration can take a few weeks to finalize, especially if you have dealt with a lot of water in your business area or have a ton of water in the home. Drying takes time, as nothing is instant, so this is definitely something to consider for yourself if you have been having issues doing the water cleanup on your own.

The Costs of Having a Flooded Home and Water Cleanup

Thankfully, a lot of insurance companies will cover the costs of hiring a restoration company, so if you have a pipe break or have a total supply line break, you'll need to think about the benefits of hiring one of these experts. They can handle the flood damage in a quick and easy manner, leaving you without water in your home and any standing water in a business area that you might own as well.

How to Prevent a Future Flooded Home

Drying is important if you ever have another flood in the area. To prevent flood damage, you'll need to consider the benefits of preparation and getting your home waterproofed. You will also want to look at different insurance options because this will help you to save money long-term. There are tons of people who are making use of this option, so be sure to consider it for yourself and get what you need before you have any issues.

For anyone who has dealt with a flood, it is vitally important to hire the experts to do the work for you. There are so many different ways for the restoration company to do this for you, so make sure to make it a habit that you will find to be helpful and useful. There are a lot of issues that come with significant water damage, so be sure to think about these before dealing with a flooded home.
Visit http://www.SERVPROnorthatlantabuckhead.com for more information on water damage.

Fire Damage Restoration: What You Should Know

8/31/2017 (Permalink)

Fire Damage Restoration: What You Should Know

Whether it's a fire in the home or a fire in a business, fire damage can be devastating. The shock of a fire to a family or business owner can feel overwhelming, and most people don't quite know what to do. Fire damage can range in severity. From smoke damage and soot damage to serious structural deterioration, fire in a home or fire in a business is nothing to be taken lightly. Fire damage restoration is an in depth process that should be entrusted to a professional restoration company. A fire cleanup should only be carried out by skilled experts.

After a loss to fire, a restoration company should be contacted right away to determine the best course of action. Usually the first thing that will be done is to board up the damaged structure to keep curious people and animals out. Skilled experts can then begin the assessment of smoke damage, soot damage, fire damage, and water damage associated with such a loss. The severity and types of damage that have occurred will depend on the intensity of the fire and the composition of the structure. Commercial fire damage in a steel building may be limited to smoke damage, soot damage, and water damage to the interior, and require only remodeling and mitigation of the smoke smell. Fire in the home however, can often be more severe, as many homes are built of wood and filled more flammable building materials like carpets and furniture. A professional restoration company should be the only ones entrusted to assess the extent of fire damage and carry out the fire cleanup and fire damage restoration.

After the initial board up and assessment of damage the restoration company can begin the fire cleanup. This means removing any furniture or appliances damaged by the fire in the home or fire in the business. Many articles will be lost to smoke damage and soot damage, even though they have not been burned. If there was fire in a business damaged products will need to be sorted and evaluated to determine the extent of the commercial fire damage. The smoke smell will quite often never come out furniture or appliances that go through commercial fire damage or residential fires.

When all furniture and appliances have been removed the fire damage restoration process can begin. To mitigate the smoke smell the property will usually be opened up and well ventilated. Damaged drywall, carpeting, ceiling tiles and the like will be removed. Once the house or business has been properly stripped of its damaged interior, structural inspection can take place to determine what repairs are needed. The property may be left in a board up state and ventilated for a few days to diminish the smoke smell. Chemical cleaners may also be used to aid the process. The fire cleanup process must be expected to take days if not weeks depending on severity, as the professionals entrusted will want to do a thorough job. Fire damage restoration is no small matter and needs to be entrusted to these skilled experts. After the property has been sufficiently cleaned the board up may be removed and the process of rebuilding and/or remodeling may begin.

What to Do After a Fire Related Loss:
-Board up the property to ensure it's inaccessible to people or animals;
-Contact your insurance company, if applicable;
-Call a professional restoration company immediately and set up a consultation;

Residential and commercial fire damage can be devastating emotionally, mentally, and financially. But home and business owners alike need to remember that they are not alone, and that there are highly skilled and trained experts ready to help them. The sooner these professionals are contacted, the sooner family life and business can get back on track. If you or someone you know has experienced a residential or commercial fire related loss contact a professional restoration company today.
Visit http://www.SERVPROnorthatlantabuckhead.com for more information on fire damage.

Overcoming Mold Damage: What Everyone Needs to Know

8/31/2017 (Permalink)

Mold shows up after there has been water damage. It could be as a result of a flood, a pipe break, or some other causes of water inside of a home or business. Exploring mold remediation will make it easier to overcome the problem.

Why is mold bad?
Mold is a type of fungus. It is more severe than mildew. Black mold is considered one of the worst types of fungus because of the way it spreads very quickly and is notorious for structural damage.

Mold damage needs to be addressed quickly because it can lead to dry rot and all sorts of other problems. Additionally, if there is mold growth behind a wall, there's often no way to know about it. The mold growth behind a wall could be black mold and could also be causing dry rot. Until it starts to decompose wood or cause a smelly odor, it's hard to know that it's there. It's why it's important to call a restoration company the moment that it's suspected that there is any kind of mold growth.

Mold mitigation needs to occur right away so that mold doesn't get to become overly problematic.

What can be done about mold?
Residential and commercial mold damage isn't the end of the world. The good news is that through mold mitigation and mold remediation, the problem can be taken care of. All mold can be eliminated from a building.

Will mold spread?
Mold will often spread during the mold removal process. It's important to remember that it's a fungus, and fungus grows as a result of spores. It's not uncommon for spores to spread, and this is done because the spores become airborne. If there is mold growth behind a wall and someone rips into the wall, the residential or commercial mold damage could become a lot worse.

DIY mold removal is never recommended because most people don't know about mitigation or remediation. It's important to contain the black mold or any other mold growth to one area. otherwise, the mold in a home or the commercial mold damage is going to be that much worse. The smelly odor will spread and it will require a lot more deodorization.

It is the mold growth that will lead to dry rot, a smelly odor, and the need for professional mold removal. It's also important to know if there is black mold in the home or business because the removal process is different.

Visit http://www.SERVPROnorthatlantabuckhead.com for more information on mold.

The Importance Of Professional Water Damage Restoration in Atlanta

7/20/2017 (Permalink)

Water Damage The Importance Of Professional Water Damage Restoration in Atlanta Drips Turn Into Water Damage, Call SERVPRO for Help with Cleanup in Atlanta

SERVPRO Provides Cleanup and Water Extraction After Damage

Imagine coming home from work to a flooded home, thanks to a faulty mechanism in your washing machine. You are ready to pull your hair out! You know you need help now because those hardwood floors will absorb a lot of water, as will the lower portion of your walls. If left untreated, water damage can lead to mold and mildew problems, as well as cause structural weakness to the damaged areas.
Trying to repair the water damage yourself to your Atlanta home may end up making the problem even worse. Our professional techs at SERVPRO know all too well the damages water can do to your home. We have all the equipment needed to dry your walls and floors before that damage becomes permanent.
We also know that problems can happen anytime - day or night; this is the reason we offer our customers 24-Hour Emergency Services. We understand you need immediate professional help after your home is flooded.
SERVPRO is a locally owned and operated business with professionally trained technicians. Our techs are skilled in water restoration, mold remediation, carpet, and furniture cleaning as well as any other cleaning that may be needed. We know how to assess the problem and get the job done quickly and efficiently.

Our techs have all the knowledge, experience, and tools they need to restore your property correctly. We use four factors to help determine how long it will take to dry your home:
* Temperature: needs to be kept between 70 and 90 degrees.
* Humidity: ideally between 30% and 60%.
* Extraction of water: the more that can be removed, the better.
* Air Movement: need to steadily move wet air away from wet surfaces.
We finish each job by providing our customers with documents proving the property is restored to its preloss condition. SERVPRO works with you and your insurance company, providing you with any paperwork you need to process your claim.

No matter what time of day or night, when an emergency happens, you can trust SERVPRO to respond to your water removal needs quickly. It's nice to know that someone has your back when a crisis strikes.
Contact SERVPRO of North Atlanta / Buckhead for more information about restoring your water damaged home. Our IICRC certified technicians can arrive promptly. (404) 261-2925.
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Atlanta Fires Affect HVAC Systems

7/1/2017 (Permalink)

Fire Damage Atlanta Fires Affect HVAC Systems Fires, Smoke, Ductwork Cleaning in Atlanta

Smoke & Fire Damage Are Common After a Fire in Your Atlanta Property

A fire in any home is a frighening sight. Fortunately, most of the damage after the flames have been put out is from smoke and soot residues. Smoke and soot are easier to restore than removing scorched and burned property, but it does take time and patience.

One item residents forget about before or after fire damage to their Atlanta home is the air and heat or HVAC system. It may not be necessary to clean the HVAC after a fire, but it must be inspected to make certain. If the system is turned on with residue still inside, it is possible to contaminate the entire house in a matter of minutes. SERVPRO has developed a thorough list of questions to inspect an HVAC system and another to clean and repair it if there is smoke or soot residue.

First, how close was the fire to the HVAC vents or the furnace unit?
Did smoke enter either the supply or return sides of the system?
How long did the fire burn? Was the HVAC in operation at any time while the fire was active?

These questions help us determine just how likely there is contamination, the type of residue, and how extensive it might be. Do not assume there is no contamination because the HVAC was off. An active fire creates air pressure which can force smoke into the system if it burns long enough. An inspection provides the information we need to answer these questions and prepare a restoration plan.

Are mechanical components of the HVAC damaged? Do they need to be replaced? If so, our technicians can service most HVAC systems. For certain brands, it may be necessary to call in one of their technicians to perform the work.

Is the ductwork sheet metal, duct board, or flex duct? Sheet metal ducts are easy to clean, duct board is a bit more difficult, and flex duct may have to be replaced because it is not cost effective to pull it out and stretch it to clean out every crease.

Are the filters contaminated? If yes, then they must be replaced. It is a precautionary practice to toss all filters before the fire and run new filters, inspect, and replace again if the residue is exceptionally thick.

Does the HVAC need to be disassembled? Taking it apart may be required if the residue is particularly thick and resists cleaning.
Once we or your contractor has rebuilt the HVAC, our technicians seal the ductwork as tightly as possible to prevent additional contamination and then test it.

This process is not simple, but restoring the HVAC system in your home is the final, needed step before it is truly safe to return. For SERVPRO of North Atlanta / Buckhead, this is not just a job. We understand the need to go back to normal after a fire or any other disaster. Call us today at (404) 261-2925 to begin.

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SERVPRO Saves Time For Franchise Owners In Atlanta After Water Damage

6/11/2017 (Permalink)

Commercial SERVPRO Saves Time For Franchise Owners In Atlanta After Water Damage SERVPRO Keeps Your Doors Open in Your Atlanta Retail Shop Post Water Damage

With Comprehensive Water Damage Cleanup and Rebuilds, SERVPRO Gets Your Doors Open Swiftly

Water damage to a franchise is bad news. Whether your franchise is food based, a coffee shop, a clothes store, a stationery store or something else, water can bring business to a standstill. All it takes is a burst pipe, a flood, or a simple leak and suddenly you have to close your doors during repairs.
Naturally, the first concern after water damage to your Atlanta franchise is getting the water out, and your shop restored so you can resume business. Fast action is essential to minimize profit loss. That is why we recommend you call SERVPRO as soon as you are able - We’re Faster To Any Size Disaster.
Our IICRC certified technicians begin by extracting water from your property. In some cases, a free-standing pump is enough for this. Sometimes we need to use a more powerful truck-mounted pump that can remove a greater volume of water and also draw it uphill if necessary. We also have submersible pumps so that even if there is quite a depth of water (over 2 inches), we can remove it quickly.
Thorough water extraction is key to getting your business up and running again as soon as possible. We extract water first before moving on to the drying process. We train our technicians in how to position a range of axial box fans, dehumidifiers and air movers for maximum effect.
However, SERVPRO also understands that extraction and drying are not the whole story. Depending on the extent of the water damage, there might also be minor or even major damage to your business premises. We save you time by taking care of repair, rebuild and construction as well, so you do not have to call in a separate service to deal with those things. We save you time, money, and stress with our comprehensive service package.
In cases of extensive damage, we supply roof tarps, and temporary fencing to secure your property and also take care of boarding up doors and windows. Do not worry about your equipment or stock: SERVPRO has well-managed warehouse space and offers a full pack-out service to keep your inventory safe as we clean the elements during repairs.
We also take care of a range of repairs including drywall removal and installation of new drywall, hardwood or tile floor repair, repainting, and removing and installing carpet.
Using one service for drying and repair is both quicker and more cost effective. Call SERVPRO of North Atlanta / Buckhead at (404) 261-2925 for help.

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How To Protect Your Pipes And Prevent Flood Damage To Your Atlanta Home

6/1/2017 (Permalink)

Storm Damage How To Protect Your Pipes And Prevent Flood Damage To Your Atlanta Home Frozen Pipes from Storms or Plumbing in Atlanta Need Water Damage Restoration from SERVPRO

Malfunctioning Pipes That Flood Your Home Can Be Fixed By SERVPRO

Georgia residents were reminded of the power of cold weather when winter storm Helena hit in winter 2017, bringing snow and ice and unfortunately leading to casualties. The weather is warm at this time of year, but it is never too early to start planning winterization to prevent a burst pipe when the cold weather hits again.
Burst pipes occur when the water in the pipe freezes. Water expands as it freezes and this pressure causes the pipe to break. The result for your Atlanta home is often significant flood damage. No homeowner wants to discover a wet floor or ceiling due to a burst pipe, and the problem is often preventable. The water damage caused inside wall cavities often effectively ruins both walls. That is why SERVPRO recommends the following actions to protect your pipes.
Insulate Your Pipes
Good quality lagging insulates your pipes and helps prevent them from bursting. Lagging is of particular importance for pipes that are below ground or located in areas where it gets cold enough for them to freeze.
Insulate Your Water Heater
Even homeowners who remember to insulate their pipes sometimes forget about the water heater. However, a frozen cold water tank is a flood damage risk, so be sure you get it insulated too. Insulating your tank protects it and reduces the chance of water leaks or broken pipes. This also cuts down on your utility bill.
Keep The Heating On
Keep your heating at an even 76 degrees during a cold snap. Leaving your heating on provides just enough background heat to keep water flowing and stop your pipes from freezing. When the weather is dreadful the extra cost of background heating is worth paying – it is less than the cost of dealing with extensive flood damage to your home.
Know Where Your Main Shut-Off Valve Is
In the unfortunate event of a broken pipe, shutting off your stopcock prevents more water damage until SERVPRO arrives to  possibly fix the plumbing. Also, be aware of the location of the main shut-off valve, usually on the exterior perimeter of the property.
When you see signs of a leak, it is important to put in a call to SERVPRO at once. Swift action means flood damage is mitigated faster and the harm to your home is minimized.
Our IICRC-certified technicians come equipped with all the professional equipment necessary to handle any burst pipe leak, large or small. We siphon water from the affected area, before bringing in dehumidifiers, air movers, and box fans to dry out your house. Our teams also use moisture detection equipment such as penetrating moisture probes, moisture meters and even thermal imaging technology so we can check that the affected area is thoroughly dried out. This documentation assists with your insurance claim.
Prevention is better than cure when it comes to burst pipes. However, accidents and storm conditions do still sometimes happen and if you suspect a burst pipe in your home, you can call SERVPRO of North Atlanta / Buckhead at (404) 261-2925 for immediate assistance.

Commercial Flood Damage Remediation in Atlanta

5/4/2017 (Permalink)

Commercial Commercial Flood Damage Remediation in Atlanta When flooding affects your commercial location, SERVPRO is the business to call for quick response and remediation. Call immediately after damage.

SERVPRO's Three Levels of Cleaning Your Environment After Damage Defined

How clean does it need to be? For a house or apartment, the answer depends on who lives there. When it comes to a commercial facility, the answer depends on what is manufactured.

One effect of commercial flood damage in Atlanta results in dirt and other soil left behind after the water slowly drains away or is pumped out. SERVPRO has three levels of cleaning that cover every environment from building refrigerators to creating medicines. They are sanitary, disinfected and sterile.

Sanitary is the common level needed for manufacturing plants that do not process food or pharmaceuticals. Contaminants left behind from flood waters are removed to protect the general health of the workers and any visitors to the plant. This process does leave a certain amount of dirt, but at a level acceptable to maintain a clean environment. To keep a sanitary level, we recommend a regular cleaning schedule depending on the needs of the plant and any budgetary restrictions. Semi-annual cleaning is very effective in most cases.

Disinfected is the next level of cleaning that is required for plants where food is processed. This level is marked by a 99 percent removal of all contaminants. Disinfection is also necessary for structures where flooding caused a sewer backup and pathogens such as bacteria are left on surfaces. For this level of cleaning, our response team uses EPA approved cleaning agents to all affected surfaces and machinery.

Sterile cleaning is used for areas that must be 100 percent free of all contaminants. To achieve this, our response team disinfects multiple times if needed and our inspectors follow a checklist created by the FDA to ensure the proper environment is maintained for the production of pharmaceuticals and some types of medical tools and equipment.

Recovering after a flood is not a simple task, but SERVPRO of North Atlanta / Buckhead has the experience, tools, and training necessary to get the job done. Regardless if your company is manufacturing chain-link fencing, canning peaches or creating the latest migraine medicine, we can get your production back on track. Call us today at (404) 261-2925 for an inspection and initial estimate.

The Three Essential Steps in Atlanta Water Removal

3/15/2017 (Permalink)

Water Damage The Three Essential Steps in Atlanta Water Removal SERVPRO has a proven process that works for water removal. Call today to discuss how it can work for your water emergency.

SERVPRO's Water Removal Process Can Help to Prevent Secondary Damage

SERVPRO observes a relatively simple process for our water removal jobs. Although many underlying concepts and intricacies complicate matters, our process is, at heart, only composed of three essential steps. First, we use water extractors to remove volumes of standing water that can be pumped out of the home. After this comes the drying phase, where we use carefully-positioned air movers to pick water up off of surfaces and get it into the air. Finally, to ensure that the now-saturated air does not cause additional water damage, we use dehumidifiers to chemically or thermally catch water droplets from the air and collect them into removable storage bins.
The first step, water extraction, worries homeowners the most but is, in fact, one of the easiest steps in Atlanta water removal jobs. While huge volumes of standing water can appear daunting and do indeed need heavy equipment to take care of properly, our industrial grade extractors can usually clear an area in a matter of hours.
Drying is perhaps the longest step of the project and is often done in tandem with dehumidification. SERVPRO technicians move in heavy-duty air movers to create powerful air flows in an area, catching water on all surfaces and bringing it into the air. This is an all-encompassing step, where we simultaneously dry out all materials including carpet, fabric, wood, laminate, and other common household elements.
Dehumidification may be done alongside drying, but is always done immediately after it at the latest. If the airborne water droplets are not dealt with quickly, they can cause additional problems throughout the home such as oxidation and reintroduction to surfaces. Dehumidifiers attract and collect water back into a liquid form, this time in easily-handled buckets that can easily be removed and handled.
SERVPRO of North Atlanta / Buckhead is a local company with national resources backing up every water removal job we take. Call us 24/7 for our help with water removal and restoration at (404) 261-2925.

A Fast Response Is Imperative When Water Damage Threatens Your Atlanta Home

3/1/2017 (Permalink)

Water Damage A Fast Response Is Imperative When Water Damage Threatens Your Atlanta Home No matter what caused your water damage, it is imperative that you have a fast response in calling us and that we move quickly in making repairs.

Fast Response To Water Damage Is Crucial

From leaking faucets to flooding, water damage is one of the most potentially destructive and common problems you face as a homeowner. If you do not take care of the problem right away, excess water in your home promotes electrical hazards, causes costly damage to the structure of your home and belongings, and can lead to the growth of dangerous mold. When the worst has happened, you need to call in professionals at SERVPRO right away.

Water mitigation is the process of lowering or preventing how much water damage occurs after a leaking roof, a flood, or any number of reasons related to water. When an action is taken fast to repair your Atlanta home, you can prevent even more damages and costs.

At SERVPRO, we offer a fast response seven days a week, 365 days a year, and are available to take your call anytime. We realize that you want to get your life back to normal as soon as possible, and SERVPRO does all that we can to help you in this. All our restoration methods meet or exceed industry standards, and our technicians are fully trained to IICRC standards. We use technology and products which are state-of-the-art to make sure we get the best results for your home. We offer all our customers comprehensive water mitigation services, and we have a long history of working with insurance companies, so your claims are processed as quickly as possible.

No matter what caused your water damage problem, it is imperative that you have a fast response in calling us and that we move quickly and efficiently in making repairs. In just minutes, water can spread to other areas of your home. After a few hours, pressed wood swells and disintegrates, plus bacterial odor spreads throughout your home. After only a few days, water can create severe complications and secondary damage, resulting in disruptive and costly repairs.

Immediately after the loss, you can do a few things before we get there. Remove wet area rugs or floor coverings which aren’t permanently attached, and lift draperies off the floor, looping them through a coat hanger and putting the hanger on the drapery rod. Place aluminum foil under furniture legs, and move paintings, photos, and art to a dry, safe location. Open closets, drawers and cabinet doors to encourage drying, and pack books on shelves tightly together to prevent warping pages, until we can come and start this specialized drying.

At SERVPRO of North Atlanta / Buckhead, we understand how crucial it is to move fast after water damage has occurred. Call SERVPRO as soon as you can after the loss at (404) 261-2925, and we will be out to your home quickly to begin the remediation process.

A Brief Summary of the Commercial Water Removal Process

2/23/2017 (Permalink)

Commercial A Brief Summary of the Commercial Water Removal Process Ridgeview Park Stores: Leaks Cause Water Damage and Closures, Call SERVPRO

SERVPRO's Array of Equipment Mitigate Water Damages to Businesses in Ridgeview Park

Whether your retail store has taken water damage from an internal, clean flood or a violent, external one, quick removal of water should be at the top of your priorities list. Quick water removal allows us to start the drying and restoration processes sooner and may make the difference as to whether or not your doors reopen after the disaster has been handled. SERVPRO employs a variety of heavy-duty tools and equipment to remove water as efficiently as possible from a building.

Water Extractors
For the heaviest water removal from your Ridgeview Park retail store, we use water extractors to pump out high volumes of standing water. These can be summarized as motorized, specially designed water pumps used explicitly to take water inside a building and pump it out into the streets. Depending on the severity and location of damage, we use either small, portable pumps, small rider pumps, or much larger truck-mounted variants to remove water as quickly as possible.
Drying Tools
Once the higher volumes of water have been extracted, we then bring in equipment to remove any remaining water soaked into surfaces or wedged between cracks. Most stores restored by SERVPRO only necessitate the use of our industrial air movers, powerful fans designed to create specific currents of air within the room to maximize drying speed. However, in some cases, we may employ specialty drying machines or thermal drying solutions when the air movers cannot handle the job alone.
Dehumidifiers are essential when cleaning up the effects of a flood, as they prevent water from taking to the air and causing further damage in the store. This is critical in preventing secondary water damage to inventory, electronics, and fixtures. These machines use thermal or chemical methods to collect water from the air into bins, lowering humidity to desirable levels. If humidity remains at too high of a level, a mold may begin to grow, and some retail equipment such as refrigeration systems or commercial electronics may malfunction.
SERVPRO of North Atlanta / Buckhead understands the need for speedy, thorough, and professional restoration work in local businesses. For our proven and certified services, call us anytime at (404) 261-2925.

We Understand the Importance of EMPLOYEE TRAINING!

3/14/2016 (Permalink)

We understand the importance and value of Good Employee Training and this morning we did some periodic fit testing and trained our team on how to properly clean and care for the respirators and then did an irritant smoke test to ensure they fit and work properly.


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