Recent Storm Damage Posts

How Contamination Level Changes the Mitigation Process

11/14/2019 (Permalink)

Picture of a refrigerator with the word Category on the side Category 1 water damage comes from a clean water source

How Contamination Level Changes the Mitigation Process

All flooding is not the same. When your home in Paces Ferry,GA, floods, the first question water mitigation experts are likely to ask is the source of the water. Where the water comes from often indicates the level of contamination with which they must contend. It can tell them a lot about the process they need to use to completely restore your home to its original state.

Category 1

Category 1 water is considered clean. Your home may be flooded by a clean source:

  • Broken pipe
  • Leaking pipe
  • Busted supply line

The water damage caused by clean water must still be repaired, but the process is pretty straightforward. The area can often be dried without having to remove a lot of damaged material.

Category 2

If flooding occurs as the result of a leak from your refrigerator or an overflowing washing machine, this is considered a Category 2 incident. Some cleaning is required, because the water may contain a few contaminants. As long as the materials involved are not saturated and can be adequately disinfected, they may not have to be removed.

Category 3

Flood damage from a storm or sewer line falls within the third level of contamination. This can complicate the cleanup process extensively. Even if the walls, floors and ceilings affected by the flood are still structurally sound, any area the contaminated water touched may still have to be removed in order to ensure all the microbes in the water are gone. Just because it doesn't look or smell dirty, that doesn't mean that it isn't. Technicians know it is better to err on the side of caution when the water comes from a source that is likely contaminated.
Understanding the mitigation process for flooding in your home can help you plan ahead. When you hear that the damage was caused by Category 3 water, you can adjust your expectations accordingly.

Quick Guide to Commercial Roof Maintenance

10/23/2019 (Permalink)

Workers installing concrete tiles on the roof Roof maintenance in Buckhead, GA

Flat roofs on commercial structures are more susceptible to roof damage than sloped roofs on homes. Still, businesses use them as a means of conserving interior building space and to place equipment. If your commercial building has such a roof, keep an eye out for damage and get maintenance when needed.

Roof Problems Often Begin With Wind Damage

Flat roofs provide a safe, secure and secluded location for many kinds of equipment:

  • HVAC
  • Refrigeration
  • Backup generators
  • Communications

Unless there is a tornado or powerful hurricane, the wind will not blow such equipment off the roof. However, wind load can slightly flex the equipment and damage the roof at the point of contact. Damage to the roof membrane can open a path into the building for water to follow.
Minor wind damage is difficult to detect, but the subsequent water damage is readily apparent. It is essential to inspect the roof from the inside. Catching water damage quickly can eliminate the need for a roof rebuild.

Standing Water Poses Additional Risks

Many commercial structures have flat roofs that pitch slightly to accommodate drainage. The pitch, however, does not eliminate the possibility of occasional pooling. Long-term or frozen pools can cause roof damage. The best strategy is to keep the roof dry.

Snow and Ice Can Cause Catastrophic Roof Failure
During the winter, snow and ice can accumulate on flat roofs. Unless there is a plan in place to clear them, the excessive weight can cause the roof to collapse. Of course, the act of removing it can also cause damage. The bottom line is that cold winters are a constant threat to the integrity of your roof.

Roof Maintenance Keeps the Indoors Dry

Over time, your roof will become damaged. You can’t avoid that. However, you can prevent the damage from causing bigger problems, like mold. Routine inspections and simple repairs can keep your structure dry and safe.
If roof damage allows water to become a problem indoors, help is available in the Buckhead,GA, area. Water damage elimination experts have the training, experience and equipment necessary to solve your water problems.

5 Common Causes of Solar Panel Damage

9/13/2019 (Permalink)

solar panel damaged Solar panel damaged in Sandy Springs, GA

5 Common Causes of Solar Panel Damage

More and more homes in Sandy Springs,GA, are installing solar panels. They may require extra expense upfront, but in the long run, they're a sustainable and cost-efficient energy alternative. If you're thinking about investing in solar power, you may be concerned about the potential for panel damage. Here are five of its most common causes.

1. Extreme Weather

Since solar-powered panels need exposure to the sun to work, they're also regularly subjected to a variety of other elements, including the weather. Snow, rain, and hail all have the potential to damage panels, as well as other parts of your home, requiring the aid of an experienced storm damage restoration company. Fortunately, it usually takes an excessive amount of snow, rain, hail or wind to actually cause harm. Panels and their racking are carefully designed to hold up against most of what Mother Nature throws their way.

2. Fire

Faulty wiring can cause panel and roof damage if left unaddressed. To protect your solar panels, make sure their wiring is fenced in or otherwise contained and that children or pets are unable to access it.

3. Tree Branches

Falling tree limbs and branches have the potential to cause panel damage. For this reason, it's important for solar panel owners to keep nearby trees trimmed and well-maintained.

4. Overheating

The job of a solar panel may be to soak up the sun's rays, but that doesn't mean it's immune to overheating. Panels that regularly get too hot may require the installation of fans or another type of ventilation system to ensure that things run smoothly.

5. Lightning

Lightning is a solar panel's nemesis. If one of your panels gets zapped by a lightning strike, it's likely done for. Fortunately, solar panel owners have a variety of lightning protection systems to choose from, including grounding schemes and surge protection devices.
Solar panels are built to withstand the elements, but they're not immune to them. By keeping these five common causes of damage in mind, owners can prepare for potential panel damage and protect their eco-friendly investment for years to common.

Limit Storm Damage With a Water Tight Building

8/25/2019 (Permalink)

Roof covered with a blue tarp to help limit storm damage. A building envelope protects against the intrusion of rain, hail, snow and ice

Water has a way of finding entry into a commercial building during storms and floods. Old roofs, cracked windows and faulty siding are just some of the ways moisture can infiltrate a property and cause rain damage. Too much moisture or high humidity in a building can cause structural weakness over time and promote the growth of mold. The presence of mold affects indoor air quality and can cause unpleasant odors in a building. There are many ways to address this issue by scheduling preventative maintenance, conducting regular inspections of the roofing system and fixing any leaks. Making sure your commercial building in Atlanta,GA, is sealed against moisture is a great way to protect your investment and its contents.

The Damaging Effects of Water

Water is a corrosive element and can break down wood and fabrics and damage electronics. Its presence in the form of high humidity provides a fertile ground for black mold to proliferate. During a heavy downpour, it's important that your building has all of the elements in place to keep out moisture. A building envelope, which consists of your roofing system and grade wall systems, does the following:

  • Protects against the intrusion of rain, hail, snow and ice
  • Funnels water away through the use of drains
  • Provides weather protection and temperature control features

Rain damage poses a serious threat to the longevity of your building. In fact, floods are one of the most common disasters to impact a business. They can have devastating effects and can even cause a lengthy business disruption. Working with a storm remediation team in Atlanta,GA, puts your company in a strong position to handle a disaster.
The best way to reduce rain damage to your building is to be prepared. Many buildings have cracks in the walls and other weaknesses that allow rain to get to areas where it doesn't belong. Shoring up these areas before a storm strikes is good business.

After Flood Damage To Leased Properties, Who Is Responsible For Insurance Claims?

7/15/2019 (Permalink)

Knowing your responsibility as a property owner before beginning the recovery process after a flood can help you.

Rental properties can endure a tremendous amount of water damage during a flood. It may not happen often in Atlanta, GA, but when a flood hits the property you are renting to tenants, questions may surface about who is responsible for what damage. While the lease may have an outline of what is covered by both the tenant and landlord, there can sometimes be legal questions associated with damage resulting in leaky pipes or broken sewer lines. To alleviate some of the frustration that can occur, property owners often request the tenants obtain and maintain renter’s insurance.

Flood Insurance and Responsabilites

Flood insurance is not typically included in a standard property policy. Nor is it standard in renter’s insurance coverage. The insurance can typically be purchased as a separate policy, but most require a waiting period of 30 days before coverage begins.

Responsibility of Landlords

Landlords are typically considered responsible for insurance to the property. This property protection often includes:

  • Structural damage protection
  • Appliances replacement
  • Restoration to the structure by qualified specialists

Responsibility of Tenants

Tenants are generally responsible for insurance that covers their personal possessions. If flood insurance is covered in the policy, the renter’s coverage can also include:

  • Paid temporary relocation during unlivable home flooding
  • Normal living expenses until the building can be occupied
  • Replacement of damaged personal items

Unusual Circumstances

Under normal circumstances, landlords are not responsible for damage to their tenant’s property or their tenant’s possessions; however, this is not always the case. If the property owner is responsible for the damage through neglect or irresponsibility, the tenant may have a legal case against the landlord for damages incurred.

Preparedness Works

Knowing your responsibility as a property owner before beginning the recovery process after a flood can help you provide the best service for your tenants and prevent any legal battles. Since every water damage situation may have its own variations and problems, when in doubt about your responsibilities consider contacting your insurance agent, attorney, or accountant about what is covered by renter’s insurance in Atlanta, GA.

3 Reasons to Avoid Driving During a Flood

7/11/2019 (Permalink)

Avoid driving on flooded streets in Paces Ferry, GA

Why is It Best to Stay Safe Off Roads During a Severe Storm

It can be frustrating to be stuck inside your house when it’s flooding in Paces Ferry,GA, but it is important that you avoid driving in this situation. A flooded street may seem easy to handle, but it can be a risk to your safety. The following are just a few reasons why it is best to stay off the roads during a severe storm.

1. It Could Damage Your Vehicle

One reason to avoid flooded roads is that it can cause serious damage to your vehicle. Your car is not made to be driven in water, so it does not have the necessary equipment to protect it. If water enters your engine, it can cause it to stop functioning correctly and leave you with massive repair bills. Areas of your car may rust, and electronic components can be ruined.

2. There May Be Hidden Road Damage

Even if you think the road looks safe, there might be something lurking beneath the water’s surface. A flooded street may be hiding potholes, tree branches and debris from the storm. Any of these could damage your car and make it more difficult for you to drive safely.

3. You Could Lose Control of Your Car

Whether you have been driving for a few years or a few decades, you cannot be prepared for everything. Even a long history of driving experience is not enough to keep you safe during a flood. Moving water in a flooded street can easily sweep your car away and create an incredibly dangerous situation. Just a few inches of water can cause you to hydroplane and result in a crash.
One of the best travel tips for driving during a flood is simply not to do it. Stay put if possible and, once the water has receded, you can find a more comfortable place to stay while an emergency restoration company performs any necessary repairs on your damaged home.

What To Know About Mitigating Roof Damage

5/7/2019 (Permalink)

Call SERVPRO when you suspect of roof damage so they can quickly act and prevent further issues.

Steps To Take To Mitigate Roof Damage

When you have a Buckhead,GA, home roof damage from the weather may be something you’re concerned about. Fortunately, there are a few steps you can take to help mitigate this possibility. Here are a few things that many storm damage restoration professionals recommend to help protect your home.

1. It’s Best To Act Quickly if Damage is Found

Not all damage comes from hail or rain. Wind damage, and extensive sun can also lead to some problems with your roof. Knowing what to look for can allow you to act quickly when signs of damage are found. Doing so may help mitigate long-term costs by preventing the damage from growing.

2. The Roof Should Be Inspected Regularly

Many experts recommend looking over your home for roof damage at least twice a year. Doing so may help you spot potential issues that needs to be taken care of before damage has a chance to grow any worse. You may also want to inspect your roof after any large storms. If you're unsure what to look for, or if what you found counts as damage, then a professional may be able to do an assessment.

3. Protect the Roof Until Repairs Can Be Made

In the event you find damage on your roof, protective measures can be taken. Calling a professional as soon as you suspect damage may have occurred can help you schedule a repair appointment before things can get any worse. They may also recommend that you place a tarp or board over damaged area to prevent further issues.

When working to protect your home from roof damage it's important to remember that any potential problems should be taken care of as quickly as possible. Many experts recommend looking your roof over at least twice a year and after any major storms. If you do find damage you can protect your home by placing tarps or boards over the area until a professional can arrive.

How To Prepare Your Business For the Windy Season

5/2/2019 (Permalink)

Emergency kit in a Buckhead, GA building

If you have worked in Buckhead,GA, for any length of time, you are probably familiar with the possibility of hurricane damage during storm season. While you certainly hope your building won’t sustain any devastating storm damage, there are ways to minimize the potential effects of the windy season on your commercial property.

Protect Important Information

Files and paper documents are probably the most vulnerable items at risk when your building sustains flood damage. There are many important documents you don’t want to lose, including;

  • Accounting and tax records
  • Payroll information
  • Vital business contacts
  • Insurance papers
  • Legal documents

To preserve your information, consider storing these documents in waterproof containers. Even better, store backup copies in a remote location so that hurricane damage doesn’t result in their irreparable loss if they cannot be salvaged during professional storm cleanup.

Have an Emergency Plan

To prepare for hurricane season, devise a plan so that everyone knows where to go when the storm hits and what their responsibilities are. Decide who is going to be in charge of duties such as turning off the utilities right before the storm arrives and taking a head count once you reach the designated safe space. Stock the safety area with enough supplies to sustain all the people in your building for a few days, just in case you get stranded there. These items include a first aid kit, flashlights, batteries, shelf-stable food items, bottled water, blankets and tool kits.

It is also a good idea to make sure the outside of your building is prepared to weather the storm. Have your roof inspected before storm season begins so that you can have the repairs needed to make it stronger. Install shutters on your windows to protect them from debris blown about by high winds. Trim trees and bushes to remove any loose limbs that may get thrown against your building during a storm.

The need for flood cleanup may be inevitable after a storm. You can lower your risk of major hurricane damage, however, if you plan ahead.

Use the Right Services to Overcome Flood Damage in Your Atlanta Area Home

2/18/2019 (Permalink)

SERVPRO can help you with any stage of flooding from prevention to remediation

Professional Technicians Quickly Remove Standing Water From Your Property

Water damage in your home can be especially brutal, causing many different issues and leading to a variety of hidden damages. However, you hold all of the cards, take the proper steps to help prevent these problems from developing into something you simply cannot afford and help us help you get things under control quicker during an emergency. 

 Start by contacting your insurance company to ensure that you have the proper coverage for common issues that plague the Atlanta area. You can prevent flood damage, or instances concerning fire, water, or mold in your home by contacting a quality restoration company for help. So, that is what you should do next. Make it a priority to develop a relationship with them, before an emergency occurs on your property. 
A company, like SERVPRO, offers a variety of services to help prevent flooding in your home. Everything from a full inspection of your property to help identify common problems, to the installation of additional drainage, backflow valves, or submersible pumps for use during an emergency. Our technicians can help you prepare. Something as simple as providing your home with the proper grading in your yard can save you from damages that would otherwise occur on your property. 
SERVPRO has done all of the research and planning for you. We have a preparedness app available online to get things started and make ourselves available 24-7, 365 days a year. Without question, our technicians, answer your call and respond to any emergency situation you may be facing. We even assist you with filling out any paperwork required for your insurance claim and ensure that your entire restoration process is as stress-free as possible. 
SERVPRO technicians are expertly trained, have access to quality, industrial-grade equipment for water location and extraction. While also having the ability to perform quick drying services using air moving equipment and dehumidifiers to help prevent additional damages from forming, including pesky mold damages that happen rather quickly if not attended to right away. 
Our team provides you with a full-service solution to problems that occur on your property. We help you handle the entire event, from start to finish and return your home to a quality preloss condition in the quickest and most efficient way possible. Often exceeding expectations of customers just like you and saving a variety of contents and personal items you thought lost. 
SERVPRO of North Atlanta / Buckhead stands ready to assist you, contact us today. (404) 261-2925

6 Hurricane Preparation Tips for Businesses

2/12/2019 (Permalink)

Keep your trees trimmed to avoid infrastructure damage

Hurricane Preparation Tips

For six months each year, businesses in and near coastal communities, such as Vinings, GA, are vulnerable to hurricane damage. Unlike other severe storms, hurricanes rarely occur unexpectedly. As a result, business owners usually have ample time to safeguard their property. Following six key measures can help every commercial organization prepare for these potentially devastating storms.

1. Shield Windows

During a hurricane, high winds can send debris flying, leaving glass doors and windows vulnerable to shattering. For this reason, it’s imperative that you shield these structures with plywood or shutters.

2. Trim Trees

Tree limbs near your building can also damage infrastructure. To alleviate this concern, you should keep landscaping neatly trimmed and routinely remove dead branches.

3. Raise Important Equipment

Significant rainfall can cause flooding. To prepare for this possibility and avert catastrophic water damage, you should elevate essential equipment, such as vital components of your HVAC system.

4. Erect Sandbag Barricade

Flooding can be an extremely destructive form of hurricane damage for numerous reasons. In addition to damaging equipment, severe water inundation can also saturate carpets, drywall, and insulation, increasing the risk of mold contamination. To minimize these risks and help divert water away from your building, you can erect a sandbag barricade.

5. Protect Electronic Equipment

Protecting computers, printers, and other electronic equipment may also be a priority. To shield these devices from water damage, you should turn them off, unplug every cord and wire and then wrap the unit in plastic.

6. Backup Important Documents

Important documents may not survive the storm. Because of this risk, you should safely store backup copies of employee files, legal documents and financial records offsite. You can also attempt to salvage onsite documents by placing them inside waterproof containers.

Air Freshener Alone Isn’t Going to Cover That up: Flood Odor and the Removal Process

9/25/2018 (Permalink)

Storm team rolling out to Vinings, GA

Flood water is typically a mixture of overflowing rivers and sewage loss. It is no surprise, then, that floods leave behind a significant odor when they recede, especially when you consider the addition of mold growth. For most homeowners, the elimination of the smell is the most substantial part of the removal process; however, it can be overwhelming to figure out just what to do. The following four steps should help ease your mind.

1. Wet Vac and Dry Flooded Areas

The first step to removing the odor in your home is the same as the first step for restoration: remove any excess water and dry flooded areas thoroughly. To speed up this process, you’ll want to have on hand several wet-vacs, industrial fans, and air movers. In addition to these tools, you should open up all doors and windows to help ventilate your home.

2. Remove Affected Materials

Beyond removing excess water and drying out damaged areas, you’ll want to remove all affected materials, including carpeting, draperies, drywall, and insulation. Any of these items that are left and may contain moisture can lead to further mold growth, which will contribute to both the odor and other health concerns.

3. Steam Clean and Disinfect Everything

Once your home is thoroughly dry and affected materials have been removed, it is time to clean and disinfect everything. You will want to rent steam cleaners and purchase several mops and rags. You can begin by mopping all the floors and wiping down all walls with your choice of disinfectant. You can follow this by steam cleaning any remaining carpeting, draperies, or furniture. After you have done all the scrubbing, you should also disinfect any plumbing fixtures and ductwork.

4. Call an Expert

Vinings,GA, likely has several restoration specialists near you. There is no reason to have to go it alone. Experts offer a vast array of services, and their experience can be invaluable to you.

The odor that occurs after flooding is a combination of sewage and mold growth. While it may seem unbearable and resilient, the steps above should help you remove the odor and restore your home to some degree.

Hail Can Make Commercial Property Frail

8/24/2018 (Permalink)

Storm damage in Vinings, GA

Hail has varying effects on property depending on conditions at the time. Even if the hailstorm isn’t severe, long term exposure of multiple impacts will damage the exterior of a commercial property and require repairs for roof damage and other structural harm.

Understand Hail’s Variance

Just like any other natural event, there are a few different contributing factors to the damage each unique hailstorm can cause:

  • Wind direction and speed can direct hail to hit vulnerable spots at high speeds
  • Hailstones vary from pea-sized to the size of a baseball with different forces of impact
  • Different materials absorb the impact differently, such as aluminum denting easily
  • Coverage from nearby buildings or trees can absorb impact from certain directions

Know What Hail Damage Looks Like

Depending on the type of shingles and the storm, hail damage will look different when you inspect it. If your business has asphalt shingles, the roof should be evaluated for black-colored spots or missing shingle granules. Any fresh roof damage will be apparent following a storm since the substrate layer has no exposure to the sun and will shine brightly.

Wood shingles show damage differently. The shingles will appear split or sharp on the edge. They may also be a dark orange color or have visible impact marks. The cracking in wood makes it more visibly harmed than asphalt.

Prepare for Repairs and Water Damage Cleanup

Regardless of the type, water damage coming from the roof is the most revealing sign of roof problems. This can be ruined insulation in the attic or water seeping into the property. Repairing the roof as soon as possible to prevent further water damage is highly advised to prevent water damage.

Water damage becomes worse as it sits and deteriorate either, so reaching out to a professional storm cleanup crew can salvage damaged capital. Hail in Vinings, GA, is a threat regardless of how severe a storm. Keeping up proper maintenance and upkeep by understanding hail helps stop roof damage from becoming much worse.

So, Your Basement's Flooded—Now What?

7/24/2018 (Permalink)

If your home is in a flood zone, talk to an expert about measures you can take to mitigate storm damage.

Dealing with a flooded basement is never easy, but that doesn't mean that it has to be entirely difficult, either. Thanks to technology, homeowners no longer have to use the bucket method to clear a room of standing water. Rather, they can count on pieces of equipment such as sump pumps, trash pumps and shop-vacs to suck up water and spit it out outside, where it belongs. If you have two feet of standing water in your basement, call your Atlanta, GA, flood remediation team, or invest in the following:

• Sump Pump
• Trash Pump
• Shop-Vac
• Truck Mount
• WaterBUG

Of course, these pieces of equipment are costly, and though they can clear a room of standing water, they do nothing when it comes to actually cleaning up the damage. A storm remediation team can help clear your home of standing water and perform the cleanup measures necessary to prevent mold growth and other secondary damage.

Steer Clear of the Water

If you don't have a sump pump or some other piece of water-ridding equipment already installed, you should steer clear of the water entirely. You never know where the water came from, and for all you know, it could be black water. Instead, stay on dry ground and snap photos of the damage from above. Send these to your insurance agency.

Contact the Professionals

Flood remediation teams are quick to respond, as they understand that the longer water is allowed to sit, the worse the damage becomes. When your home begins to flood, contact your local restoration team ASAP and ask for their first available opening. The right team can help clear your basement of water, save not-yet-damaged belongings and clean items that have already been touched by floodwater.

If your home is in a flood zone, talk to an expert about measures you can take to mitigate storm damage. Some such measures may include buying and installing certain pieces of equipment, such as a sump pump and truck mount. For more information, visit

3 Ways To Use Landscaping To Protect Your Home From Water Damage

4/17/2018 (Permalink)

Heavy rains or extreme storms can drop thousands of gallons of water on your Atlanta, GA, yard over the course of a winter season, potentially leaving behind outside flooding or overflowing drainage in their wake. Therefore, it’s important to prepare for any intense rainstorm by finding ways to properly divert rain drainage away from your property. Here are three ways to use your outdoor landscaping to protect your home from the brunt of oncoming excess water and keep it outside where it belongs.

1. Be creative with your mulch. If you’ve created any garden or plant beds around the exterior of your home, there are preventative measures you can take to effectively ward off flooding issues. Use heavier mulch that absorbs more of the water within itself as opposed to allowing it to run toward the walls of the house. Furthermore, it’s best to leave a 6-inch gap between your mulch and siding so that any excess water doesn’t wick up and into the exterior siding of your home.

2. Direct rainwater spouts away from the house. In the event of a rainstorm, your drainage spouts work to keep water flowing freely off of your roof and away from your exterior paneling. However, it’s important to extend these downspouts as much as possible to keep any outside flooding from building right next to your home.

3. Use grass or rock formations as barriers. If your family has experienced countless flooding problems in your basement, cellar or even surrounding your doorways, it helps to create a landscaping barrier in areas that are prone to excess water buildup. Incorporate added grass to help absorb and block, or enhance the space with a decorative rock path to break up the runoff and keep it from collecting.

While outside flooding isn’t always preventable, there are certainly ways to help prevent excess water from building around the exterior of your Atlanta, GA, home. These three methods can be useful in safeguarding your property without taking away from the beauty of your landscape. For more information, visit

From Remediation to Reconstruction, We can Restore Your Atlanta Home After Any Type of Storm Damage

3/30/2018 (Permalink)

SERVPRO Works Fast to Make It "Like it never even happened." Call For Storm Damage Rebuild in Atlanta

SERVPRO Has the Experience and Expertise to Rebuild Your Damaged Property

Disasters and emergencies that affect your home can range in size and severity. Many of these situations can keep you and your family from living at home until restorations are finished. Not only can these problems create safety hazards themselves, but repairs and other types of work can make it difficult to normal family life.

In Atlanta, we provide all of the storm damage services needed to restore your home completely, from initial cleaning and remediation to complete reconstruction. We know having one company provide all of the services your situation requires not only reduces the time involved but that doing so can also save thousands of dollars. You can put these savings to use in beneficial ways for your family.

Our SERVPRO technicians are highly skilled in all phases of damage-repair, including reconstruction. Upgrading the features in your home after damage to meet the latest code requirements or to gain additional energy savings or safety features are options we can discuss with you.

Other options that reconstruction can provide include increasing room size, altering the floor plan, widening stairways, adding windows and exterior doors, and many others that can be extremely cost-effective. We can explain more when we make our initial assessment of your home. We add creativity to our experience and skills to provide you the best in reconstructing your home.

Rebuilding a home after being damaged may seem the best option if the structural and cosmetic damages cover only a small area, but when the area damaged is much greater, reconstruction can keep a home from becoming condemned and demolished. When a home is destroyed, insurance often does not pay enough to purchase another home of similar size, and this can lower your family's standard of living significantly.

When you need more than cleaning and damage repair, call us, SERVPRO of North Atlanta / Buckhead at (404) 261-2925. We would love to make your home your dream home, one that is designed with your family in mind.

How To Protect Your Family and Prevent Sewage Backup After Heavy Rains

1/18/2018 (Permalink)

When a heavy storm hits in Atlanta, GA most people think about leaking roofs, power outages, or flooding streets. However, even if you board up your windows and have a brand new roof, a sewer backup caused by heavy rain water that overloads the municipal sewer system can cause a disaster inside your home. When the backup includes grossly contaminated black water, not only is it a pain to deal with but it can impact your family’s wellbeing.

Factors Contributing to Sewage Backup

Flooding from heavy rain in your area does not always cause sewage to back up into your home. If your city’s sewage system is well-maintained with newer equipment, it may be less susceptible to backups, as age and system damage can make it more likely that waste will go back into homes and businesses through the pipes. Other factors that contribute to the sewer backing up include the following:

• Damage caused by tree roots
• Combined sewage and storm pipelines
• A blockage somewhere in the city’s sewer main
• Lack of a backflow prevention device in your home

Tips for Preventing Sewage Backup

Because a sewer backup can be caused by a variety of factors, including some outside of your control, there is no way to guarantee that a storm will never cause black water to back up in your home. However, implementing preventative measures can help make a backup less likely. These are some of the common preventative measures:

• Replacing plumbing leading to the sewer main with plastic pipes less susceptible to tree damage
• Repairing damaged lines
• Installing a prevention valve
• Keeping your pipes clean, including proper disposal of paper products and grease

What To Do If Your Sewer Backs Up

Prevention is the best protection. But when black water does enter your home, you need a professional cleanup crew to ensure the job is done right so that you and your family in Atlanta, GA remain healthy.

Visit for more information on storm damage.

Removing Two Feet of Water from Your Basement

12/2/2017 (Permalink)

Removing Two Feet of Water from Your Basement

Dealing with a flood in Atlanta, GA is every business owner’s worst nightmare. The water usually winds up in the basement, and whether your basement is filled with offices or not, water damage is often a result of the flood. If there are two feet of water or more in your basement, you will definitely want to call a water restoration professional to take care of the job. Using the latest equipment and techniques, they should be able to restore your business in an efficient manner. Here are a few things you should expect to happen.

1. Move-Outs

Depending on how large the affected area of your property is, the restoration company will likely move furniture and other personal belongings out of the building. This will allow them to clean and restore the affected area more effectively, including treating the furniture and belongings they’ve moved. It will also make room for the restoration equipment, which often takes up considerable space.

2. Water Restoration

Once the affected area has been cleared, the restoration professionals will haul their specialized equipment into your building. This often includes trash pumps and truck-mounted extraction units. A trash pump functions much like the sump pump some homes may have in the basement, except it’s intended for water that contains outside debris and trash, such as leaves, sand or sludge. They may also use submersible pumps depending on how severe the flooding is, and wet-dry vacuums once most of the water has been removed.

3. Drying and Cleaning

At this stage of the restoration process, the professionals will use specialized dehumidifying and drying equipment to restore your basement to its original state. As this process is in motion, a good restoration company will regularly monitor the moisture levels in the affected area to make sure all the water is removed. Odor removal is also another crucial part of this process, since odors are much more difficult to remove from a dry environment than a moist one. Visit for more information on water damage.

Hurricane Irma Restoration Work

9/26/2017 (Permalink)

SERVPRO of North Atlanta/ Buckhead was called to assist on commercial large loss projects in Jacksonville, Florida after Hurricane Irma ripped through the area causing massive flooding. 

Our team is prepared 24/7 to travel anywhere in the United States to help those in need. We have the equipment and manpower to dry any size loss. Our team is trained and experienced with many large commercial water losses under our belts. 

It is important to have adequate manpower to extract the water immediately but also make sure that more water does not come in. Once the water is extracted, the drying process can begin. We have several large commercial desiccants that are designed for climate control in large facilities.

If you have any questions about our Large Loss capabilities, contact us at anytime at (404) 261-2925

Storm Damage Restoration

9/26/2017 (Permalink)

Sometimes unexpected things can happen to our homes. One of those can be a tree falling through our roof in the middle of the night. When this happens, our team is available 24/7 to respond. 

One of the major concerns is secondary damage such as rain. If a tree falls through the house and it leaves a big opening you could look at a very expensive restoration project versus just the initial damage. It is important to get temporary cover on the roof or side of the house that is damaged. 

SERVPRO of North Atlanta/ Buckhead has the team and equipment to get the job complete from start to finish. If you have any questions, you are welcome to call us anytime or visit our website at

How the Storm Restoration Process Works

9/14/2017 (Permalink)

How the Storm Restoration Process Works

Dealing with storm damage and hail damage can be difficult. Fortunately, a home restoration and water restoration company can help you deal with your hail damage, storm restoration, and storm remediation. Whether you are dealing with flooding damage caused by river flooding, wind damage, hurricane damage, roof leaks caused by ice dams or ice damming, frozen pipes, ice damage, hail damage, or just lots of ground water and flood water in your home, you’ll need roof repairs and a lot more storm restoration repairs done.

Your first step after storm damage, hail damage, ice damage, or wind damage occurs is staying safe. Don’t go near downed power lines. Avoid touching or entering the flood water and ground water in your home, as it may be contaminated or it may carry an electrical current. Avoid going into rooms that have roof damage and where there is a chance that the roof may cave in. Make sure you do not step on sharp objects, such as broken glass.

Your next step is making an emergency call to a professional home restoration, water restoration, and storm restoration company so that they can take care of roof repairs. You want to get started immediately with storm restoration and storm remediation. Roof leaks caused by hurricane damage get worse and bigger over time, so you need roof repairs done as soon as possible. If river flooding caused your home to be filled with flood water, or if excessive rainfall caused your home to be filled with ground water, then you want to get it removed with flood pumps as soon as possible. The longer the flood water and ground water linger around, the more the water will seep into your home and furniture, causing even more ruin.

The home restoration and water restoration company will first make an assessment of the extent of the flooding or river flooding damage, roof damage, ice damage, wind damage, hurricane damage, and other forms of storm damage. They will develop a plan of action so that they can restore your home back to the way it was. This plan is the first step towards storm remediation.

Next, they will likely start removing any flood water and groundwater caused by river flooding from your home. Using flood pumps that can go under the water and suck it out, they will dry out your home. They will use other equipment to remove any moisture from your walls and furniture. Flooding causes hidden pockets of moisture to seep behind walls, under tiles, and get absorbed in your rugs, carpets, couches, and appliances. Special equipment will be used to detect this moisture and remove it. These tools work similar to flood pumps and remove moisture just as well as flood pumps remove ground water.

The next step, after repairing the damage caused by flooding, will likely be repairing the roof damage. Roof repairs will be done to repair any roof leaks. Broken window panes caused by wind damage and hurricane damage will be removed, and new windows will be put in. If there is ice damage, such as ice damming, ice dams, or frozen pipes, it will be taken care of as well. Frozen pipes that have burst can be replaced. If the frozen pipes have not yet burst, steps will be taken to make sure that the ice inside them thaws quickly and doesn’t cause any damage. Ice dams can be removed, and steps will be taken to ensure that ice damming does not occur again. Ice damming, by the way, refers to when ice dams block off the side of your roof, preventing snow from draining. This leads to roof leaks and roof damage.

A professional home restoration and water restoration company will not suffice themselves with storm remediation. They will also take steps to renovate your home so that it is safe to live in again. They will replace whatever can not be repaired. They will work to make sure that your home is looking beautiful again and that no trace of the storm damage remains. You may even find that your home looks better after they are done.
Visit for more information on storm damage.

How To Protect Your Pipes And Prevent Flood Damage To Your Atlanta Home

6/1/2017 (Permalink)

Frozen Pipes from Storms or Plumbing in Atlanta Need Water Damage Restoration from SERVPRO

Malfunctioning Pipes That Flood Your Home Can Be Fixed By SERVPRO

Georgia residents were reminded of the power of cold weather when winter storm Helena hit in winter 2017, bringing snow and ice and unfortunately leading to casualties. The weather is warm at this time of year, but it is never too early to start planning winterization to prevent a burst pipe when the cold weather hits again.
Burst pipes occur when the water in the pipe freezes. Water expands as it freezes and this pressure causes the pipe to break. The result for your Atlanta home is often significant flood damage. No homeowner wants to discover a wet floor or ceiling due to a burst pipe, and the problem is often preventable. The water damage caused inside wall cavities often effectively ruins both walls. That is why SERVPRO recommends the following actions to protect your pipes.
Insulate Your Pipes
Good quality lagging insulates your pipes and helps prevent them from bursting. Lagging is of particular importance for pipes that are below ground or located in areas where it gets cold enough for them to freeze.
Insulate Your Water Heater
Even homeowners who remember to insulate their pipes sometimes forget about the water heater. However, a frozen cold water tank is a flood damage risk, so be sure you get it insulated too. Insulating your tank protects it and reduces the chance of water leaks or broken pipes. This also cuts down on your utility bill.
Keep The Heating On
Keep your heating at an even 76 degrees during a cold snap. Leaving your heating on provides just enough background heat to keep water flowing and stop your pipes from freezing. When the weather is dreadful the extra cost of background heating is worth paying – it is less than the cost of dealing with extensive flood damage to your home.
Know Where Your Main Shut-Off Valve Is
In the unfortunate event of a broken pipe, shutting off your stopcock prevents more water damage until SERVPRO arrives to  possibly fix the plumbing. Also, be aware of the location of the main shut-off valve, usually on the exterior perimeter of the property.
When you see signs of a leak, it is important to put in a call to SERVPRO at once. Swift action means flood damage is mitigated faster and the harm to your home is minimized.
Our IICRC-certified technicians come equipped with all the professional equipment necessary to handle any burst pipe leak, large or small. We siphon water from the affected area, before bringing in dehumidifiers, air movers, and box fans to dry out your house. Our teams also use moisture detection equipment such as penetrating moisture probes, moisture meters and even thermal imaging technology so we can check that the affected area is thoroughly dried out. This documentation assists with your insurance claim.
Prevention is better than cure when it comes to burst pipes. However, accidents and storm conditions do still sometimes happen and if you suspect a burst pipe in your home, you can call SERVPRO of North Atlanta / Buckhead at (404) 261-2925 for immediate assistance.