Recent Water Damage Posts

How To Safely Recover From a Basement Flood

6/13/2020 (Permalink)

Completely flooded basement. It is visible line showing maximum water level higher than 7 feet. A basement flood can lead to a tremendous amount of property damage

How To Safely Recover From a Basement Flood

A basement flood can lead to a tremendous amount of property damage. The quicker you act when a flood occurs, the better off you may be with your recovery. For significant water disasters, call one of several water mitigation companies in Ridgeview Park, GA, for help. If the flood is minor, you can do the cleanup yourself by following three steps.

Remove water
Discard appliances
Implement preventatives

Remove Water
When dealing with a flooded basement, the first step is to remove the water. However, it may not be so simple. First, if a broken water fixture causes the flood, you need to shut off the water supply but consider safety. If flood levels reach a depth of greater than one inch, turn off the electricity to the affected area to minimize the risk of injury. Use shop vacs and pumps to remove the excess water.

Discard Appliances
For deep floods, discard contaminated appliances. All matters of bacteria can call a basement flood home. Removing water from the area will not automatically eliminate all contaminants. Devices may also suffer from electrical issues because of the water damage sustained during a flood. You are better off buying new appliances, and, depending on the circumstances of the flood, your insurance coverage may supply enough funds to replace equipment.

Implement Preventatives
After resolving the original water or plumbing problems, implement preventative measures, ensuring a dry basement. Install sump pumps, backwater valves, and other equipment to prevent groundwater and external floods from penetrating the interior of your home.
A basement flood can lead to significant expenses if not dealt with quickly. For minor floods, a DIY approach may work, but for substantial damage, contact professionals to safely mitigate and restore your property. Deep floods, even higher than a few inches, can lead to life-threatening conditions. Do not risk yourself or your loved ones when there are safer options available.

Minimize the Chance for Business Insurance Claims

5/14/2020 (Permalink)

It's a good idea to have a life preserver and lifeboat when you are on a cruise, but you probably don't want to use them. The same is true of commercial property insurance for your company in Vinings, GA. If you need it, it is there to pay out a business claim for such things as water damage, but it is worthwhile to take action to prevent damage in the first place. One area that has the potential to cause problems is your plumbing system. Even a small business is likely to have hundreds of feet of pipes. Some of these pipes are accessible, while others are underground or behind walls.

Ways To Avoid a Business Claim

A few precautions with your plumbing system can reduce your likelihood of having to file a claim in this area. These basic steps can go a long way toward protecting the integrity of your plumbing system:

  • Insulate your exposed pipes with materials to prevent freezing and thawing cycles
  • Maintain a warm building temperature to prevent freezing
  • Educate employees on where, how and when to turn off the water supply
  • Maintain plumbing systems to prevent a pipe break

It is always easier and less expensive to avoid a problem in the first place. You won't have to deal with wet carpeting, contaminated water, mold issues, and other water damage concerns.

Ways To Minimize a Business Claim
If your company does experience water problems, immediate action by a storm remediation franchise is your best source to limit damage and shorten a business interruption. A local company that works 24/7 and 365 days a year can get to work before mold growth or other problems have time to increase. Fast water removal and extraction limit the corrosive power of water to break down materials and cause lasting damage. By using the highest standards of the cleaning and restoration industry, a professional company reduces your exposure to expensive claims.

Help! There's Water Leaking From My Lights!

2/20/2020 (Permalink)

Water in a light fixture Water in a light fixture in a Virginia Highlands, GA home

Help! There's Water Leaking From My Lights!

Leaky pipes are rarely convenient, but when damage has been going on while hidden from sight, the repairs and results costs can mean real trouble. Sometimes, the first sign of damage is water light fixtures, either pooling or dripping slowing from the ceiling. When you do notice this trouble,

  • Don't attempt to let the water out.
  • Use the breaker box to turn off the electricity.
  • Shut down the water to your home.

Water and electricity are a dangerous combination. Water, full of tiny particles and contaminants, is an excellent conductor. Even if you just touch the light switch, you could get a powerful shock.

Shut Off the Electricity

Maybe you see a suspicious bulge in the ceiling or suspect some water in light fixtures. Rather than poking at the ceiling damage, go directly to the breaker box and turn off all the electricity. After shutting off the power supply, use a voltage tester to check an electrical source. Choose a spot that is removed from the leak and dry to test. When you're sure there's no power running through your home, contact a plumber, your insurance company, and a cleanup and restoration professional.

Contact Professionals for Repairs

Once you've turned off the water, you may be tempted to push on the bulge or tip the pooled water out of your lights. Resist that impulse! You could cause further damage by releasing water further into your home. Water damage cleanup and restoration experts have the training and equipment to safely address the leak without spilling water onto the floor below.

Don't Poke the Ceiling

When you find water dripping from light fixtures, resist the urge to correct the problem on your own. Even if you have a lot of experience with other home repairs, this combination of water and electricity can lead to serious injuries or worse. Instead of putting yourself in a dangerous situation, contact Virginia Highlands, GA, professionals to safely complete the necessary repairs.

3 Ways Water Leaks Could Cost Your Business Thousands of Dollars

1/30/2020 (Permalink)

Office floor flooded Water damage in Ridgeview Park, GA

3 Ways Water Leaks Could Cost Your Business Thousands of Dollars

There are many ways that water issues can harm your Ridgeview Park, GA, business, but few are more potentially damaging than a water leak. Whether caused by some kind of weather event or malfunctioning plumbing, leaks can ruin building materials and lay a breeding ground for mold. Knowing the harm leaks might cause may help you protect your business and its future.

1. Stained and Warped Wooden Walls

Some water damage may be more visible than others, such as when it affects wood. Walls, in particular, tend to be especially vulnerable, as moisture warps and bends them out of shape over time. If a leak occurs behind an interior wall, it could warp and weaken the wood and cause the wall itself to buckle. If you detect any discoloration at the base of your wooden walls, you may want to call to have them inspected.

2. Mold Growth

The area around a water leak can attract fungi spores, which then might multiply and allow black mold growth. This type of mold is typically both fast-growing and difficult to remove by cleansers you can buy at the local supermarket. You may want to call a water damage remediation and restoration company to deal with this fungus to ensure it is removed completely, as well as any odors it causes.

3. Flooding

Old building plumbing can cause a pipe break, which is likely to cause flooding inside your business. This event may damage building materials, electronics, inventory, and important paper documents. Even with flood insurance, the resulting damage could total in the thousands of dollars. Having your businesses’ pipes inspected annually by a qualified plumber may prevent this from happening.
No matter the size of the water leak in your Ridgeview Park, GA, business, it could ruin wooden walls and flooring, encourage mold growth and leave you with a hefty reconstruction bill. Knowing how to spot and prevent them may help you protect your greatest investment.

What To do if You Find Water in Your Light Fixtures

12/9/2019 (Permalink)

Water in a light fixture Water in a light fixture in a Lenox Square,GA home

Your roof is the crowning element of your home in Lenox Square,GA, and you expect that it will protect your family for the duration of your lifetime there. But sometimes a leak can occur because of lack of maintenance, a broken pipe in the ceiling or damage from a storm. A leak can cause all kinds of damage, but often the first indication of a problem is finding water in light fixtures.

What To do If You Find Water in a Light Fixture

Discovering that water is dripping through a ceiling fixture can be the start of a nightmare, especially if it is not handled correctly. Here are some guidelines to help you understand some of the steps that need to be taken.
If the damage is from a storm, you will need to have the roof repaired and have a water and mold restoration company come and check for wood rot or black mold in the crawlspace and have the roof repaired.

If you have water in light fixtures because of a broken pipe in the ceiling, the first thing you need to do is shut off the water main so it stops flooding.
Turn off the electricity to that light fixture so you don’t get electrocuted – electricity and water can be a lethal mix

What To do Next

Once the power and water have been shut off, a specialist in Lenox Square,GA should inspect for ceiling damage and help determine what is needed for repair. The sheetrock will likely need to come down and the crawl space dried thoroughly. Insulation and sheetrock may need to be replaced and the wiring needs to be evaluated for safety. The light fixture may need to be replaced as well, rather than risking electrical danger.
Never overlook water in light fixtures, as it is a sign of something that needs to be checked out, Hoping it will just dry out and go away could be a serious mistake. Make sure your roof is in good repair and have your pipes inspected to help prevent future problems.

The Ins and Outs of Basement Flooding

10/23/2019 (Permalink)

View of heavy rains in backyard Heavy rains can cause flooding to your basement

The Ins and Outs of Basement Flooding

If you have a basement in Virginia Highlands,GA, you probably are well aware of the looming threat of flooding in this infamous room. Sometimes it can't be avoided, so it's in your best interest to arm yourself with knowledge in preparation for this damp event.


In order to prevent a basement flood before it occurs, or prevent more flooding after an initial incident, you will need to locate the source. There are many ways for water to pool at this lowest point in your house, so you will want to make a thorough inspection. Some usual suspects are:

  • Hurricanes or heavy rain
  • Poor drainage
  • Inadequate sealing
  • Pipe or appliance rupture
  • Sump pump failure

Professional Solutions

Often, homeowners don't have the time or equipment to deal with flooding thoroughly. In this case, do your best to stop the flooding if it is coming from inside the house, and turn it over to the professionals. Try to have a water damage remediation service picked out beforehand so you can be sure they are a company you can trust. In the meantime, remove as much contents as you can to a drying area outside and turn off the electricity in your basement.


It is possible to pump out the water yourself, especially if your basement is bare and any pipe repair is already done. You can rent a submersible pump from your local hardware store. You will need to use a generator and extension cord so that the electricity can remain off in the water damaged area. Be sure to point the hose carrying the water out of the basement away from your house, ideally into a storm drain.
Flooding isn't the end of the world if you properly dry it out, or call people who can pump and ventilate for you. If you have a plan, you won't have time to panic while you are efficiently restoring your home. Be the best homeowner you can be!

3 Tips for Proper Drain Cleaner Use

8/25/2019 (Permalink)

Pipes underneath a sink. Avoid using cleaners on a completely blocked drain

Are Drain Cleaners Really A Quick-Fix Solution For A Clogged Drain?

Chemical drain cleaners are found in almost every household. They’re widely available in stores, and millions of people use them regularly. Is a drain cleaner really the quick-fix solution for a clogged drain? According to plumbing experts, they should be used as a last resort. Follow these three tips for responsible cleaner use that can help extend the life of your drain and pipe system.

1. Avoid Using Cleaners on a Completely Blocked Drain

The truth is that if your drain is suffering from a stubborn block, a chemical cleaner may do more harm than good. Many drain cleaners contain potent chemicals such as:

  • Lye and potash
  • Bleach, peroxides and nitrates
  • Sulfuric acid and muriatic acid

These chemicals work to break down a clog until it can be flushed away. Unfortunately, it’s common for the materials of the clog to move down a drain and form a new blockage. You may have to resort to professional services for a clogged drain that is deep in your pipe system, which can be expensive.

2. Do Not Use Drain Cleaners on Weak Pipes

If you have an older home or live in an old apartment building, be wary of drain cleaners. They’re chemical solvents that produce heat in order to target the material of a clog. The heat can warp and damage soft piping, especially plastic pipes.

3. Try Safer Alternatives First

It’s easy to go to a convenience store to grab a drain cleaner for sewage cleaning in Vinings, GA. However, there are safer and more effective alternatives. Try using a plunger or auger to clear a clog first. If that doesn’t work, purchase an eco-friendly biological cleaner that contains natural enzymes or bacteria that eat away at the material in a drain.

Residential water experts are professionally trained to clear a clogged drain and do not suggest using chemical drain cleaners. Follow these three tips to keep your drain and pipe system in top condition.

Surviving Water Damage in Your Home

6/12/2019 (Permalink)

If you have pipe breaks or burst don't hesitate on calling SERVPRO of North Atlanta / Buckhead

Water Damage In Your Home

Water damage in your Vinings, GA, home is a frustrating and time-consuming problem. No one anticipates the issue; therefore, it’s always a major inconvenience and added expense. Particularly with broken pipes, there are several steps you need to take to start the water cleanup process.

1. Stop the Water Flow and Clear the Area

When a pipe breaks or bursts, you first need to stop the water flow. Always know how to shut off the water in your house, and turn it off immediately when you notice water leaking. If there is a large amount of water, it’s a good idea to turn off electricity in the room as well. Also clear the area of any decor items, furniture and especially electronics. If there are removable rugs or floor pads, take them out of the room.

2. Call the Professionals

As tempting as it may be to handle this problem alone, it’s always a good idea to call water damage specialists. They will remove the water and assess the damage to your home. It will give you peace of mind to have professionals dry out the area, as well as items within it. One of the frustrations of having broken pipes is not just the initial water, but also the threat of mold. Professionals will check unseen places, like below flooring and within walls for moisture in order to dry them and prevent mold.

3. Check with Your Insurance Company

The next call should be to your insurance company. If you have flood insurance, that will be very useful. If not, ask for details of your homeowner’s insurance policy and what exactly it covers. Once you know this information, you can prepare your budget and work with the water removal company on payment.

Water damage from broken pipes is a problem you need to deal with immediately. You should make sure to turn off the water and electricity, call a company specializing in water removal and restoration and check your insurance policies. Following these steps will make a hectic process a little more manageable and have you on your way to a restored home.

Sewer Problems at Work? The Pros Take These Immediate Actions

5/3/2019 (Permalink)

SERVPRO of North Atlanta/ Buckhead has the training and equipment to return your office to its pre-flood state.

It’s not uncommon for an office building to experience flooding. This can be the result of many factors, such as a broken pipe, a poor foundation, or insufficient drainage. Another culprit is when the sewer backs up. In many ways, this can be the most troublesome and require the most extensive attention. If this happens in your Atlanta, GA, workplace, you need to start the sewer cleanup process without delay.

Your Responsibilities

If sewer problems have brought flooding into your building, you could be dealing with the harmful black water.

To maintain the safety and well-being of your staff, and to avoid additional problems, you need to do the following:

• Evacuate the affected area and stay area.
• Take photos of the sewer backup and the damage it caused without getting too close to the water.
• Call your insurance company and provide them with the photos.
• Call a reputable sewer cleanup team to start the restoration and sanitizing process.

The Assessment

One of the many advantages of calling a professional crew is that it not only has the equipment and expertise you need, but it can arrive on the scene quickly—usually on the same day as your call. The technicians will start by evaluating how badly your office was damaged, whether it was due to a flooded toilet or something more complex such as a sewer line break.

Water Removal

Using safe methods, the team will extract the water from the floors, furniture, walls and other areas. The company has specialized tools to thoroughly remove all water.

Cleaning and Sanitizing

Getting rid the water is only part of the sewer cleanup job. The team will also use powerful chemicals and disinfectants to ensure that the area is completely sanitary. This will enable you to once again use the space.

Don’t trust just anyone to take care of the sewer cleanup in your workplace. The best companies will make sure your office is returned to its pre-flood state.

What Not to Do After a Toilet Overflow

3/19/2019 (Permalink)

if you have a toilet overflow contact SERVPRO

Toilets work around-the-clock removing waste from your home, and they’re bound to hit a bump in the road. When that hiccup is an overflow, things can get dangerous quickly. When potentially contaminated water is coming at you fast, it’s easy to make mistakes. Don’t make things worse. Learn what not to do when a toilet in your Atlanta, GA, home overflows due to sewer damage, clogs or other complications.

Why Toilets Overflow

Toilets aren’t complicated, but all of the mechanisms have to work together properly for them to function correctly. When that doesn’t happen, it’s often due to a blockage or damage. Other causes can include:

  • Drain pipe blockages
  • Blocked sewer lines
  • Stopped up toilet traps

However it happens, your flooded toilet is a major source of contaminated gray water that has to be controlled fast.

Don’t Let It Run

The sooner you can stop the liquid, the sooner you can reduce sewer damage water and potential pathogen exposure. Locate the water shut off valve behind your toilet and stop the flow. Or, if you can’t find the valve, pry off the tank and block the float that lets water in.

Don’t Delay Clean Up

The water from a toilet is likely exposed to bacteria, and other pathogens so don’t waste time before cleaning up. Put on rubber gloves and use towels to absorb the water. Be sure to wash the towels thoroughly afterward.

Don’t Play Plumber

Sometimes it’s easy to see that something is blocking the toilet. But if you can’t see and remove it, call a plumber. That’s because gray water if left to sit, can become bacteria-laden black water quickly. Get a plumber in there to clean it up before this is a real hazard.

From sewer damage to old-fashioned clogs, there are lots of things that can cause toilet overflows. Tackle modest flooding yourself, but leave the tougher jobs to plumbers, a sewage company or your local water removal specialist.