Recent Why SERVPRO Posts

5 Steps for Avoiding Mold and Sewage Contamination After Flooding

11/19/2018 (Permalink)

Why SERVPRO 5 Steps for Avoiding Mold and Sewage Contamination After Flooding Flooded home in Sandy Springs,GA

Take Steps to Correct the Unsanitary Conditions

Restoring your home and salvaging your property after a flood requires a lot of time and effort. This is especially true if your Sandy Springs,GA, property has been affected by black water or sewage. When this is the case, you'll want to take steps to correct the unsanitary conditions, avoiding mold growth by disinfecting any areas that were contaminated.

1. Keep Everyone Safe

The very first step in this process is to establish safety for anyone who participates in the cleanup. Your efforts to maintain safety should include the following:

  • Shut off the electricity to the flooded spaces.
  • Do not operate electrical equipment in flooded areas.
  • Use protection for your eyes, mouth, and hands.
  • Assess the type of flood water in the home.
  • Don't attempt to work in black water (anything contaminated by sewage).

Once you have taken the above steps, you can continue to clean up your home.

2. Take Pictures and Write Descriptions

Your next step for recovering from flooding is to document the damage. Take a lot of pictures of the rooms in your home and all of the damage, both inside and outside. This information will help you work with your insurance company.

3. Prevent Further Water Damage

Next, focus on repairs in places where water could still get into your home. For example, cover broken windows or complete repairs on damaged roofing.

4. Act Fast To Dry Out Your Home

One of the most important steps to safeguard against mold growth is to circulate air through the home, making sure you can dry out every corner and hard-to-reach area. If the weather is appropriate, open windows, and if it's safe to use electricity, start fans.

5. Contact Professionals

Sewage loss carries serious risks associated with the rising flood water. The contaminants in sewage may include E. coli and cryptosporidiosis. After flooding, put a stop to further contamination with the help of trained flood remediation professionals.

After a flood, you need to move quickly to clean up your home and prevent mold growth. Ensure the property is safe, then take steps to sanitize and restore the home with the help of trained professionals.

Tips for Getting Your Insurance Company to Pay for Secondhand Smoke Damage

11/19/2018 (Permalink)

Why SERVPRO Tips for Getting Your Insurance Company to Pay for Secondhand Smoke Damage Fire damage in a Vinings,GA building

You know you're covered if a fire breaks out in your offices, but what if there's a fire in an adjacent building? Happily, some insurance policies will cover your losses if your Vinings,GA, company has been impacted by a fire from a neighboring business. As you address smoke damage losses with your insurance company, make sure you complete the following steps.

Provide Thorough Documentation

There's a very good chance your insurance company will cover your losses, but for the best results, you need to keep track of what you've lost. As you take note of damages, include the following information:

  • Date of fire
  • Type of damages
  • Location of damages
  • General condition of your property
  • List and description of damaged goods, furnishings, equipment, and inventory
  • Names of employees, customers, and others who received injuries
  • Description of injuries

Back up your claims with photographs of affected areas and items in your building. You should also plan to provide police and fire department reports when you file your claim. It's also a very good idea to collect and save all of the emails and documents you exchange with your insurance company. If you speak to representatives on the phone, keep a written record of those conversations.

Understand Your Policy

The more you know about your coverage, the better off you'll be when disaster strikes. As smoke moves through your building from adjacent properties, your walls, ceilings, carpeting, and equipment could be exposed to hidden soot damage. Work closely with your insurance company and a smoke cleaning and restoration company to minimize your losses.

Seek Additional Help

Insurance companies operate with a focus on increasing profits while keeping costs down, as most other businesses do. However, if you believe that ambiguous wording is going to cost you thousands of dollars, you should talk to a public adjuster for help.

Even if your business wasn't directly affected by a fire, smoke damage could lead to extensive losses and reconstruction. Protect your business and yourself by understanding what your insurance company can and should offer.

3 Steps To Take When You Smell Mold

11/19/2018 (Permalink)

Why SERVPRO 3 Steps To Take When You Smell Mold Water damage can lead to mold growth in your Atlanta,GA business

Steps To Take After Smelling Mold

Mold has a distinctive odor. You may notice a mold smell or mildew smell before you see any visible growth. These smells are caused by the volatile organic compounds released during fungus growth. Here are three steps that owners of commercial properties should take immediately after smelling mold.

1. Identify Potential Sources of Moisture

Mold cannot grow without moisture. If you notice a moldy odor, consider potential moisture sources. This may lead you straight to the location of mold growth. Mold may begin to grow after water damage resulting from a leak or flood. Fungus thrives in undisturbed areas prone to developing condensation or that have high humidity levels. A mold testing expert can use a thermal camera to identify the origin of moisture that is causing mold.

2. Look for Visible Mold

By the time you pick up on a mold smell, you may be able to see colonies. Do not disturb fungus growth, as this may spread spores and lead to exposure to MVOCs or even mycotoxin. Rely on the expertise of an industrial hygienist and mold mitigation professionals to find hidden mold. These specialists can perform controlled and precise testing to check for mold behind walls or in other hidden locations.

3. Hire Mold Testing and Mitigation Experts

If you notice a fungus smell, but see no signs of mold, contact a service that provides mold testing and mitigation. Experts can determine the causes and types of mold in a commercial structure, eliminate the growth, and lower moisture levels to prevent the problem from recurring.

Check for moisture and visible mold as soon as you notice a mold smell in a commercial property in Atlanta,GA . If you do not find any signs of mold, contact a mold testing and mitigation service to look for hidden growth or moisture sources and ensure that the issue is resolved.