Recent Posts

Recognize the Top Qualities of Residential and Commercial Restoration Providers

1/20/2020 (Permalink)

Picture of green trucks parked on parking lot Choose SERVPRO for technicians who arrive faster to any size disaster

It's natural to want your Sandy Springs, GA, home and business to be safe and as comfortable as possible. When any part of the building is compromised, it becomes a serious concern. Fire or water damage creates many issues that affect the structural integrity of your property. It's usually necessary to contact home remediation professionals who can arrive faster to any size disaster, fix the problem and return your home or business to its pre-damaged condition.

Recognize Professional Qualities

SERVPRO franchises are some of the most respected restoration companies in your community. There are several reasons for this:

  • Professional help is available all day, every day. Emergency services prevent further or secondary damages from occurring.
  • All specialists receive ongoing training, which gives them the skills necessary to respond appropriately to any type of damage.
  • Local franchises allow technicians to arrive faster to any size disaster. Local technicians can arrive more quickly than out-of-town competitors.
  • SERVPRO has more than 1,700 franchises positioned around the country, so it's very likely there's one in your area.
  • SERVPRO is often preferred by national and local insurance companies, which makes filing an insurance claim easier.

Whether it's your home or your business that's at risk, SERVPRO technicians have the equipment, training and location necessary to provide fast, thorough services.

Residential Services

Did you know that you don't have to wait for significant damage to occur before you contact professionals? For example, residential services are available when your home has been flooded due to heavy storms or when it has smoke damage from a chimney fire.

Commercial Services

SERVPRO technicians are also qualified to complete the work needed at your business facilities. When you need professional cleaning services or any type of restoration services for your commercial building, choose the best remediation professionals available.
Your Sandy Springs, GA, property deserves full attention from restoration professionals. Choose SERVPRO for technicians who arrive faster to any size disaster and who don't leave until the work is complete.

Does Commercial Insurance Cover Mold Damage?

1/11/2020 (Permalink)

Warehouse with mold Mold in a warehouse in Vinings, GA

After a hurricane or flood hits your Vinings, GA, property, you don’t just have to worry about water damage. You may also find mold within the building. Luckily, your commercial insurance policy should cover the cost of mold cleanup services.

Why Mold Is So Destructive

Mold is a fungus that appears frequently in the environment. It releases spores that spread throughout nature and enter buildings.
Mold damage occurs when spores quickly grow within a property. This typically transpires when there is excessive moisture on the premises due to:

  • Broken water heater
  • Leaky roof
  • Leaky pipe
  • Poor ventilation
  • High humidity

Once the mold begins to spread, it may destroy parts of your property. Mold frequently grows on materials that make up buildings, including carpet, wood and drywall. It then breaks down these items and uses them as food.
Worst of all, the mold may initially grow under floors or behind walls and ceiling tiles. By the time you notice this mold, the damage may have already been done.

Mold and Insurance

A standard commercial insurance policy usually features a fungus exclusion. However, there are exceptions to this exclusion. Specifically, your policy likely offers limited fungus coverage.
This mold insurance covers property destruction due to fungus that results from a specified cause of loss. The main mold-causing perils that fall into this category are water damage and leaking fire suppression systems.

What Is Covered

You can use this insurance money to repair physical damage caused by the mold. The insurance additionally covers the expense of tearing out walls or floorboards to reach the spores.
Addressing the mold on your own could just cause additional harm, so you should hire mold remediation specialists to handle the job. Insurance even covers the cost of testing the property to ensure the black mold cleanup is complete.
Without commercial insurance, you would be stuck paying for mold repairs out of your own pocket. Your insurance provider can give you more details about your specific policy.

How To Help Protect Your Business Revenue After a Fire

12/30/2019 (Permalink)

Causes of business interruption If you don't have interruption insurance, speak to an agent today about getting a plan

As a business owner, you don't even want to think about dealing with the nightmare of a fire raging through your office. Unfortunately, this is a reality that some people have to face. Though you may believe you have safeguards in place to prevent fires, this disaster can occur anywhere with little or no warning. A devastating fire could be disastrous for your business. Fortunately, if you have interruption insurance, you can protect your business from suffering heavy financial losses.

The Consequences

Your No. 1 concern during and after a fire should be your own safety and that of everyone in the building. Once you get everyone out unharmed, you will start to worry about the structure itself and the equipment and materials inside. If you don't have business interruption coverage, you could face financial challenges in the following ways:

  • Loss of computer equipment
  • Loss of furniture
  • Structural damage
  • The inability to continue operations until professional disaster cleanup crews make the building safe again

An Overview of Interruption Coverage

Interruption insurance is critical to businesses in the aftermath of incidents, such as a fire. If it is impossible to work in the building, or if essential equipment is damaged beyond repair, conducting the day-to-day work of your company may not be feasible. This insurance coverage will help your company recover the income you have lost due to being out of operations. This can cover the time period during and immediately after the incident as well as the time during restoration.


Most plans will last up to 12 months from the date of the incident. This allows room for lengthy fire restoration or other cleanup and repair needs. If you suffer a disaster in your Atlanta, GA, office, it's best to act quickly and file a claim as soon as possible.
If you don't have interruption insurance, speak to an agent today about getting a plan. This will give you peace of mind during an otherwise trying time.

What You Should Or Should Not Do After Fire Damage Affects Your Vinings Home

12/23/2019 (Permalink)

Flames Flames in Vinings, Trust SERVPRO for Fire Damage Repair and Restoration

Rely on Professional Fire Damage Restoration from SERVPRO

You had to watch as a fire broke out in your home; you were able to get everyone to safety and contact the authorities but felt helpless as you stood there, watching. Doing a little research on your own led you to give us a call. But now you do not want to wait.

Learning what you should or should not do after a fire damage incident on your Vinings property is important. While you are waiting for an expertly trained professional to arrive, there are many ways you can help, just keep in mind that you should avoid doing too much. Some items on this list are for Do-It-Your-Selfers; we highly recommend that you call us first.

Make sure to focus your attention on safety, eliminate any possible electrical or gas hazards by shutting the services off to your house. ONLY if safe. No one knows your home better than you do; you should be able to locate slip and fall hazards before anyone else.

Do not attempt any activities that are unsafe for you to perform on your own. Remember, some of these materials can weigh a lot due to water exposure, so be careful. There is no reason to move the big items out on your own; SERVPRO technicians are on the way.

You can limit traffic to prevent soot particles from being embedded into your upholstery and carpeting, by placing clean towels or old linens on any rugs, upholstery or carpeting found in high traffic areas. Keep your hands clean to avoid transferring different soils to clean upholstery, walls, or woodwork.

If you were able to turn off your electricity properly, you can empty your freezer and refrigerator and prop the doors open for cleaning. If the fire damage is relatively minor, leave the fridge closed for us to come and inspect. You can also help SERVPRO technicians by removing any small loose items found throughout your home, such as house plants, desk lamps, and other small appliances to a safe, dry location carefully.

Placing double layers of cheesecloth over all of your air registers and changing your HVAC filter helps. But, avoid turning on your ventilation system, you'll just end up causing additional cleaning that wasn't otherwise necessary, so letting us do the work is preferable.

Avoid washing walls or painted surfaces, or shampooing your carpet and other upholstery items without contacting us. Do not clean any electrical appliances directly affected by fire, heat, or water; SERVPRO has specialty restoration services for those items, to avoid accidental secondary damage.

You should also avoid using any canned or packaged food or beverages stored near the source of the fire, heat, or exposed to water. Also, never send any clothing or other garments to an ordinary dry cleaner after a fire, as improper cleaning used on affected items may cause smoke odors to set permanently.

For more advice, and fire damage restoration service, on what you should or should not do after a fire, contact SERVPRO of North Atlanta - Buckhead today. (404) 261-2925

What You Need To Know About Flood Cuts

12/21/2019 (Permalink)

Air movers and flood cuts performed on a business A flood cut is often made to prevent future mold growth and contamination problems

When your business has been affected by flood damage, there's a possibility of further trouble, especially if there's even a little bit of moisture left behind. It only takes 48 hours for mold to start growing. When flooding has penetrated the walls and flooring of your Morningside,GA, business, it's best to contact professionals who understand the type and extent of primary and secondary damages.

Is a Flood Cut Really Necessary?

One of the methods used to reduce the risk of mold contamination is the flood cut. This generally involves removing 12 to 18 inches of drywall above the level of water damage. This removal of drywall isn't always necessary. Factors that affect whether or not to make the cut include

  • Whether there's insulation or not
  • If sewage was present in flood water
  • The designation of water damage, i.e. black, gray, or clean water
  • The length of time water was allowed to sit

A flood cut is often made to prevent future mold growth and contamination problems. Drywall and insulation are both highly absorbent, and when they absorb heavy amounts of moisture, it takes a long time to fully dry them out. A flood remediation and cleanup company may have powerful equipment that sucks moisture out of the air and most porous surfaces quickly, but even that equipment can't thoroughly dry studs and insulation behind the drywall.

Involve Professionals in Protecting Your Building

Flooding can cause a lot of trouble for businesses, especially if moisture isn't addressed quickly. Contact flood damage and storm cleanup professionals before you start to tear out your walls. A flood cut may be necessary but shouldn't be tackled without the proper understanding and equipment. (If the cut is required, this may be a good time to make improvements, such as adding new electrical outlets.) It's also a good idea to discuss repairs with your insurance provider; some of the work may be covered by your insurance policy.

What To do if You Find Water in Your Light Fixtures

12/9/2019 (Permalink)

Water in a light fixture Water in a light fixture in a Lenox Square,GA home

Your roof is the crowning element of your home in Lenox Square,GA, and you expect that it will protect your family for the duration of your lifetime there. But sometimes a leak can occur because of lack of maintenance, a broken pipe in the ceiling or damage from a storm. A leak can cause all kinds of damage, but often the first indication of a problem is finding water in light fixtures.

What To do If You Find Water in a Light Fixture

Discovering that water is dripping through a ceiling fixture can be the start of a nightmare, especially if it is not handled correctly. Here are some guidelines to help you understand some of the steps that need to be taken.
If the damage is from a storm, you will need to have the roof repaired and have a water and mold restoration company come and check for wood rot or black mold in the crawlspace and have the roof repaired.

If you have water in light fixtures because of a broken pipe in the ceiling, the first thing you need to do is shut off the water main so it stops flooding.
Turn off the electricity to that light fixture so you don’t get electrocuted – electricity and water can be a lethal mix

What To do Next

Once the power and water have been shut off, a specialist in Lenox Square,GA should inspect for ceiling damage and help determine what is needed for repair. The sheetrock will likely need to come down and the crawl space dried thoroughly. Insulation and sheetrock may need to be replaced and the wiring needs to be evaluated for safety. The light fixture may need to be replaced as well, rather than risking electrical danger.
Never overlook water in light fixtures, as it is a sign of something that needs to be checked out, Hoping it will just dry out and go away could be a serious mistake. Make sure your roof is in good repair and have your pipes inspected to help prevent future problems.

4 Tips for Handling Water Damaged Electronics

12/4/2019 (Permalink)

Above view of laptop with water drop damage liquid wet and spill on keyboard Flooded electronics are just one of several problems caused by water damage

4 Tips for Handling Water Damaged Electronics

If your building was flooded, whether by a storm in Peachtree Battle,GA, or a burst pipe, then you will likely be dealing with quite a bit of damage. Along with the structure of the building and the furniture inside, your equipment can be affected as well. If you have flooded electronics, it is important to handle them cautiously to prevent further damage. The following tips can help.

1. Remove Them From the Water Immediately

It is probably obvious that the first thing you should do is remove your electronics from the water. The longer they are submerged, the more damage they are likely to suffer. Quickly relocate them to a dry area to prevent additional problems from moisture.

2. Wipe Down the Exterior

While you are most likely more concerned with the inside of your flooded electronics, you should not neglect to care for the exterior. Use a towel or cloth to thoroughly dry the outside of any affected items to prevent corrosion. This also keeps any water on the outside from entering the device.

3. Do Not Turn Them On

It can be tempting to check the state of the electronic damage by turning on your equipment, but this is not a good idea. Even if the outside is dry and it looks like it might be fine, moisture may be hiding on the inside. If you turn on your device before it has completely dried, this can cause even more damage that may make repairs impossible.

4. Have Them Inspected by a Professional

If your devices have been submerged in water, you need to have them examined by a professional to determine the extent of the electronic damage. In some cases, they may be able to repair them, saving you from the cost and frustration of having to purchase a replacement.
Flooded electronics are just one of several problems caused by water damage. If you need to have work done on your building, a cleanup and restoration service can do this for you. They can have your building back to its previous condition quickly and can salvage many of your damaged belongings.

3 Types of Mold That can Be Found in the Home

12/1/2019 (Permalink)

Hand pointing at mold growth on the wall Mold is dangerous to your health

Finding mold growth an a Atlanta, GA, home isn't unheard of. In fact mold grows all over the country. Fortunately, a local mold remediation professional may be able to help with any mold issues you may have in your home. Here are three of the more common types they may look for.
1. Ulocladium
Ulocladium is a type of mold that can be commonly found in areas of water damage. This is largely due to the fact that it requires a great deal of moisture to thrive. This mold is more commonly found in areas of decomposing plant matter, but also grows on paper related products. If this mold is found in your home it's a good idea to also check for water damage.
. Aureobasidium
Aureobasidium is a mold growth known to occur in places such as humidifiers, air conditioners, and other ventilation units. It may appear to be slimy and the color may be pink, dark brown and possibly black in color. If you believe this mold may be in your home it's best to contact a professional as quickly as possible.
3. Penicillium
Penicillium is a mold that tends to grow in areas of high humidity. It is primarily a food mold and has been used both in professional cheese-making, and in the cultivation of the antibiotic penicillin. However, outside of a controlled environment this mold can be problematic in the home. It is primarily fuzzy or spike like in appearance, with a range of colors. This mold is found in slightly cooler environments.
If you believe you have mold growth in your home it’s important to contact a local professional quickly for remediation. Different molds can grow in different locations of your home and will range in color and texture. However, regardless of the type of mold found it will most likely be growing in a darker place with high moisture levels, and if left unattended can spread across the home.

The Leading Causes of Home Fires

11/26/2019 (Permalink)

Smoke surrounding a smoke alarm that's going off Prevent fires in your house by being prepared.

Numbers and statistics can offer insights into a variety of topics. Every home fire helps fire departments and government officials learn new and better ways to prepare homeowners to prevent the next fire. It's a big job and affects a lot of people. More than 4300 hundred fires each day in the country need the assistance of a fire department. How do all of these fires get started and what are the most likely causes? By analyzing the available data, groups such as the National Fire Protection Association hope to learn about trends and educate the public to increase fire safety.
Top Fire Causes
The number one cause of fires in the nation were from people leaving equipment unattended, such as a space heater or a stove. It is easy to see how a home fire could begin in Atlanta, GA, from a fireplace that no one is watching. One spark that shoots onto carpeting could quickly become a blaze that is too hot to handle. Other leading causes of fires including the following:

Electrical failures or malfunctions
Home grill fires
Intentional fires
Children playing with fire
Clothing machines and washing dryer fires
Lightning strike fires

Going by statistics alone, cooking is a dangerous activity and results in over 470 homes fires each day. Cooking fires increase around Thanksgiving and Christmas.
Best Fire Responses
When a fire happens in Atlanta, GA, the residents of the home should seek safety first. If the fire is too big to put out, everyone should flee the home. The fire department should be called as quickly as possible. Not only will the fire crew be able to put out the fire, the crew can rescue any people or pets still in the home. One of the next steps is to begin fire cleaning by contacting a professional fire remediation team. This is the quickest way to recover from a home fire.

How Contamination Level Changes the Mitigation Process

11/14/2019 (Permalink)

Picture of a refrigerator with the word Category on the side Category 1 water damage comes from a clean water source

How Contamination Level Changes the Mitigation Process

All flooding is not the same. When your home in Paces Ferry,GA, floods, the first question water mitigation experts are likely to ask is the source of the water. Where the water comes from often indicates the level of contamination with which they must contend. It can tell them a lot about the process they need to use to completely restore your home to its original state.

Category 1

Category 1 water is considered clean. Your home may be flooded by a clean source:

  • Broken pipe
  • Leaking pipe
  • Busted supply line

The water damage caused by clean water must still be repaired, but the process is pretty straightforward. The area can often be dried without having to remove a lot of damaged material.

Category 2

If flooding occurs as the result of a leak from your refrigerator or an overflowing washing machine, this is considered a Category 2 incident. Some cleaning is required, because the water may contain a few contaminants. As long as the materials involved are not saturated and can be adequately disinfected, they may not have to be removed.

Category 3

Flood damage from a storm or sewer line falls within the third level of contamination. This can complicate the cleanup process extensively. Even if the walls, floors and ceilings affected by the flood are still structurally sound, any area the contaminated water touched may still have to be removed in order to ensure all the microbes in the water are gone. Just because it doesn't look or smell dirty, that doesn't mean that it isn't. Technicians know it is better to err on the side of caution when the water comes from a source that is likely contaminated.
Understanding the mitigation process for flooding in your home can help you plan ahead. When you hear that the damage was caused by Category 3 water, you can adjust your expectations accordingly.